The document provides instructions for downloading and uploading documents using the Convergence Training Centre's document management system. It outlines a 6 step process for downloading documents which includes searching for a document, adding it to your cart, checking out, receiving a download link via email, clicking the link to access the documents, and downloading the documents which contain barcodes to track the learner. It also describes a 4 step process for uploading documents which involves accessing the upload section, browsing to select a file from your computer, entering the original order number and category, and submitting the file for approval and issuance of a certificate.

1. Document Download system Convergence Training Centre

2. Downloading a document …

3. Step 1 From the list of documents, simply choose the one you need … … and add it to your cart …

4. Step 2 The system will now take you to your cart. Make sure the quantity is correct … … and click on check-out

5. Step 3 Enter the names and ID numbers for the learners you require documents for … … and then confirm your order.

6. Step 4 The system will confirm your order …

7. Step 5 You will now receive an email that looks like this … Note that it contains an order number … … and the names and ID numbers of the people you requested the documents for … This means your order has been placed and is being prepared. Now you just wait for the system to send you a new mail …

8. Step 6 Download your dokument at http://ctc.co.za/WBHO/index.phpoption=com_docman&task=cat_view&gid=7&Itemid=2 The new email will contain a link … … that looks like this … Simply click on the link …

9. You will automatically be taken to a page that looks like this … Notice the order number you requested … simply click there and it will automatically download for you.

10. Each document in your download pack will contain a barcode with which the document can be tracked … … and the name and ID number of the person designated to use the learner guide and be assessed

11. It’s as simple as that … order, wait for your download link, click and download. Each document is now completely traceable to the learner it was ordered for.

12. Uploading a document …

13. Go to the upload section of the system – and make sure you are logged in … Click on “Submit a file” …

14. Highlight “Upload a file from you computer” … Now click “Next” …

15. Click on “Browse”, select the file from your computer and click upload …

16. Enter the document's original order number … Select the “WBHO Uploads” category …

17. … and click the green tick!

18. That’s it!! CTC will now confirm the assessments, approve them and issue a certificate. You will be provided with a download link from where the certificate can be downloaded.

19. Document management system Convergence Training Centre