The document provides instructions for downloading and uploading documents using the Convergence Training Centre's document management system. It outlines a 6 step process for downloading documents which includes searching for a document, adding it to your cart, checking out, receiving a download link via email, clicking the link to access the documents, and downloading the documents which contain barcodes to track the learner. It also describes a 4 step process for uploading documents which involves accessing the upload section, browsing to select a file from your computer, entering the original order number and category, and submitting the file for approval and issuance of a certificate.