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Introduction
                                         Do Integrated                                                                                                                                        The Three Interlinked Patient     • strengthen linkages between
                                      Data Collection Tools                                                                                                                                   Monitoring Systems for HIV
                                                                                                                                                                                              care/ART, MCH/PMTCT and
                                                                                                                                                                                                                                   HIV and TB, malaria, MCH,
                                                                                                                                                                                                                                   and FP/RH services; and
                                                                                                                                                                                              TB/HIV contains a standardized
                                      Promote Integrated                                                                                                                                      minimum data set and illustrative
                                                                                                                                                                                              tools and guidelines that help
                                                                                                                                                                                                                                • promote integrated service
                                                                                                                                                                                                                                   delivery.

                                       Service Delivery?                                                                                                                                      countries:
                                                                                                                                                                                              • put in place national,
                                                                                                                                                                                                                                In 2011/12 the Ministry of Health
                                                                                                                                                                                                                                of Cote d’Ivoire adapted these
                                                                                                                                                                                                                                interlinked tools, known in Cote
       A Case Study from Cote d’Ivoire                                                                                                                                                           facility-based, patient-level  d’Ivoire as ”outil intégré du suivi
                                                                                                                                                                                                 data collection and reporting du patient VIH” or IPMS, and
                                                                                                                                                                                                 tools;                         piloted them for 3 months in
                                                                    Upama Khatri, Stephanie Mullen,                                                                                                                             3 districts.
                                                                                                                                                                                              • improve the management
                                                                  Leontine Gnassou, Suzanne Cloutier,
                                                                                                                                                                                                 of patients in HIV care and
                                                                   Heidi Reynolds & Amanda Makulec
                                                                                                                                                                                                 treatment programs;
                                                                                          MEASURE Evaluation




                                                                                                                                                                                                                                 When health services become inte-
                                                                                                                                                                                                                                 grated, the support systems, such as
                                       Methods                                                                                                                                                                                   the health information system, must
                                                                                                                                                                                                                                 also become integrated This case
Study Design: Retrospective case
                                                                                                                                                                                                                                 study explores the interaction be-
study using a mixed method approach
                                                                                                                                                                                                                                 tween two of the six health systems
(quantitative questionnaire and qualita-
                                                                                                                                                                                                                                 building blocks - service delivery and
tive key informant interviews, KII) to ex-
                                                                                                                                                                                                                                 the health information system.
plore if tool users perceived improve-                                                                                                                        Three Interlinked Patient Monitoring Systems for HIV
                                                                                                                                                              care/ART, MCH/PMTCT, and TB/HIV: Standardized Mini-
ments in patient monitoring and service                                                                                                                       mum Data Set and Illustrative Tools.
integration with the introduction of the                                                                                                                      Geneva: World Health Organization, April 2010.                      SERVICE DELIVERY
IPMS tools.
                                                                                                                                                                                                                                  HEALTH INFORMATION SYSTEMS
Study Target Popuation: Tool users
from 8 IPMS pilot sites and 8 control                                                                                                                                                                                             HEALTH WORKFORCE
                                                                                                                                                              Map of Pilot IPMS and Control Sites
sites (n=98) that had continued using
the 2006 version of the WHO patient                                                                                                                                                                                               ACCESS TO ESSENTIAL MEDICINES
monitoring tools.
                                                                                                                                                                                                                                  FINANCING
               Survey Respondents                                                                                           Number
               Total                                                                                                        98                                                                                                    LEADERSHIP & GOVERNANCE
                                        Facility                                                                            64
                                            Service providers                                                               58                                                                                                   The poster specifically focuses
                                        District                                                                            8                                                                                                    on two of the study’s research
                                        National                                                                            6                                                                                                    questions:
                                                                                                                                                                                                                                 • Do the IPMS tools improve
                                                                                                                                                                                                                                   patient monitoring?
                                Preliminary Findings                                                                                                                                                                             • Do the IPMS tools improve
                                                                                                                                                                                                                                   integration of services?
In general, service providers have a positive perception of the IPMS tools with re-
spect to the usefulness of the tools in helping them make informed diagnoses;
provide appropriate follow-up care to patients; monitor patients in care and
treatment settings; monitor HIV-positive pregnant women; and monitor HIV-
exposed infants.
Do the IPMS tools improve                                                                                                                                     Do the IPMS tools improve
patient monitoring?                                                                                                                                           integrated services?
The quantitative analysis found that                                                                                                                          There were no significant differences
significantly more service providers using                                                                                                                    in the quantitative analysis between
the IPMS tools agree (”agree” and “partially                                                                                                                  reports of the new IPMS and old patient
agree”) that the tools are effective in help-                                                                                                                 monitoring tools with respect to the
ing them monitor six types of integrated                                                                                                                      effectiveness of the tools to 1) improve
services compared to providers using the                                                                                                                      coordination of patient care between
old patient monitoring tools, as shown in                                                                                                                     HIV and other services; 2) improve
the graph below.                                                                                                                                              communication of patient information
                                                                                                                                                              between HIV and other services; and
                                                                                                                                                              3) increase client referrals between HIV
                                        Comparison of service providers'                                                                                      and other services. This could have been
                                        perceptionsof the new IPMS tools                                                                                      due to the short pilot period and respon-
                                        v. old patient monitoring tools                                                                                       dents not being fully conversant with
                                      100

                                       90                                                                                                              85
                                                                                                                                                              the IPMS tools at the time of the study.
                                                               Old tools
                                                                                                                                      81
                                       80                      New tools
Percent of respondents who answered




                                                                                                 68
                                       70
                                                                                                                                                              However, the qualitative analysis found
     “Agree” or “Partially agree”




                                                                              65

                                       60             58

                                       50
                                                                      40                                           40
                                                                                                                                46               46           that service providers using the IPMS
                                       40

                                       30
                                              33
                                                                                          28                                                                  tools found them helpful in facilitating
                                       20

                                       10
                                                                                                            14                                                an integrated approach to care.
                                        0
                                            HIV+ screened           HIV+ nutritional    HIV+ pregnant     HIV+ pregnant     HIV exp. infants    HIV+ women
                                            for STI (p<.027)        status assessed
                                                                        (p<.002)
                                                                                       women provided
                                                                                        IPT for malaria
                                                                                          (p<.0012)
                                                                                                            women use
                                                                                                          ITNs (p<..0003)
                                                                                                                              exclusively
                                                                                                                            breastfed 6 mo.
                                                                                                                               (p<.0366)
                                                                                                                                                 receive FP
                                                                                                                                                 counseling
                                                                                                                                                   (p<.05)
                                                                                                                                                              “Delivery room, pediatrics, pharmacy and
                                                                                                                                                              counseling services are integrated. The                            “The [IPMS] tools are essential for
                                                                                                                                                              [IPMS] tools help everyone participate, at                         the care of patients on treatment
                                                                                                                                                              their respective levels, to care for patients.”                    because [they] help track the status of
                                                                                                                                                                             - from a Service Provider KII                       the patient from the point of [his] initial
                                                                                                                                                                                                                                 checkup onward...They also help with
                                                                                                                                                                                                                                 biological and immunological monitor-
                                Conclusions                                                                                                                                                                                      ing which allows [service providers] to
                                                                                                                                                                                                                                 see if there are improvements [in the
A majority of respondents believe that                                                                                                                        operating procedures that routinize                                status of the patient].”
the interlinked IPMS tools help integrate                                                                                                                     the operational aspects associated                                             – from a Service Provider KII
HIV with TB, malaria, MCH, and FP/RH                                                                                                                          with rolling out new tools, including
services by helping organize patient                                                                                                                          managing the scale-up or phasing in
information related to several patholo-                                                                                                                       of the new tools and implementation
gies and services in one place, thus al-                                                                                                                      guidelines. We also recommend repeat-
lowing service providers to make in-                                                                                                                          ing the study once the IPMS tools have
formed decisions about patient care as                                                                                                                        been rolled out to more facilities and
well as program management. Although                                                                                                                          have been in use for a longer period
respondents viewed the tools positively,                                                                                                                      of time to obtain a more thorough and
several key informants mentioned, and                                                                                                                         complete understanding of the effect
we recommend, developing standard                                                                                                                             of these tools on service integration.




                                                                                                                                               The results presented in the poster are preliminary and more analysis is forthcoming.
                                                                                                                                                                For questions or comments contact ukhatri@jsi.com

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Do Integrated Data Collection Tools Promote Integrated Service Delivery? A Case Study from Cote d’Ivoire

  • 1. Introduction Do Integrated The Three Interlinked Patient • strengthen linkages between Data Collection Tools Monitoring Systems for HIV care/ART, MCH/PMTCT and HIV and TB, malaria, MCH, and FP/RH services; and TB/HIV contains a standardized Promote Integrated minimum data set and illustrative tools and guidelines that help • promote integrated service delivery. Service Delivery? countries: • put in place national, In 2011/12 the Ministry of Health of Cote d’Ivoire adapted these interlinked tools, known in Cote A Case Study from Cote d’Ivoire facility-based, patient-level d’Ivoire as ”outil intégré du suivi data collection and reporting du patient VIH” or IPMS, and tools; piloted them for 3 months in Upama Khatri, Stephanie Mullen, 3 districts. • improve the management Leontine Gnassou, Suzanne Cloutier, of patients in HIV care and Heidi Reynolds & Amanda Makulec treatment programs; MEASURE Evaluation When health services become inte- grated, the support systems, such as Methods the health information system, must also become integrated This case Study Design: Retrospective case study explores the interaction be- study using a mixed method approach tween two of the six health systems (quantitative questionnaire and qualita- building blocks - service delivery and tive key informant interviews, KII) to ex- the health information system. plore if tool users perceived improve- Three Interlinked Patient Monitoring Systems for HIV care/ART, MCH/PMTCT, and TB/HIV: Standardized Mini- ments in patient monitoring and service mum Data Set and Illustrative Tools. integration with the introduction of the Geneva: World Health Organization, April 2010. SERVICE DELIVERY IPMS tools. HEALTH INFORMATION SYSTEMS Study Target Popuation: Tool users from 8 IPMS pilot sites and 8 control HEALTH WORKFORCE Map of Pilot IPMS and Control Sites sites (n=98) that had continued using the 2006 version of the WHO patient ACCESS TO ESSENTIAL MEDICINES monitoring tools. FINANCING Survey Respondents Number Total 98 LEADERSHIP & GOVERNANCE Facility 64 Service providers 58 The poster specifically focuses District 8 on two of the study’s research National 6 questions: • Do the IPMS tools improve patient monitoring? Preliminary Findings • Do the IPMS tools improve integration of services? In general, service providers have a positive perception of the IPMS tools with re- spect to the usefulness of the tools in helping them make informed diagnoses; provide appropriate follow-up care to patients; monitor patients in care and treatment settings; monitor HIV-positive pregnant women; and monitor HIV- exposed infants. Do the IPMS tools improve Do the IPMS tools improve patient monitoring? integrated services? The quantitative analysis found that There were no significant differences significantly more service providers using in the quantitative analysis between the IPMS tools agree (”agree” and “partially reports of the new IPMS and old patient agree”) that the tools are effective in help- monitoring tools with respect to the ing them monitor six types of integrated effectiveness of the tools to 1) improve services compared to providers using the coordination of patient care between old patient monitoring tools, as shown in HIV and other services; 2) improve the graph below. communication of patient information between HIV and other services; and 3) increase client referrals between HIV Comparison of service providers' and other services. This could have been perceptionsof the new IPMS tools due to the short pilot period and respon- v. old patient monitoring tools dents not being fully conversant with 100 90 85 the IPMS tools at the time of the study. Old tools 81 80 New tools Percent of respondents who answered 68 70 However, the qualitative analysis found “Agree” or “Partially agree” 65 60 58 50 40 40 46 46 that service providers using the IPMS 40 30 33 28 tools found them helpful in facilitating 20 10 14 an integrated approach to care. 0 HIV+ screened HIV+ nutritional HIV+ pregnant HIV+ pregnant HIV exp. infants HIV+ women for STI (p<.027) status assessed (p<.002) women provided IPT for malaria (p<.0012) women use ITNs (p<..0003) exclusively breastfed 6 mo. (p<.0366) receive FP counseling (p<.05) “Delivery room, pediatrics, pharmacy and counseling services are integrated. The “The [IPMS] tools are essential for [IPMS] tools help everyone participate, at the care of patients on treatment their respective levels, to care for patients.” because [they] help track the status of - from a Service Provider KII the patient from the point of [his] initial checkup onward...They also help with biological and immunological monitor- Conclusions ing which allows [service providers] to see if there are improvements [in the A majority of respondents believe that operating procedures that routinize status of the patient].” the interlinked IPMS tools help integrate the operational aspects associated – from a Service Provider KII HIV with TB, malaria, MCH, and FP/RH with rolling out new tools, including services by helping organize patient managing the scale-up or phasing in information related to several patholo- of the new tools and implementation gies and services in one place, thus al- guidelines. We also recommend repeat- lowing service providers to make in- ing the study once the IPMS tools have formed decisions about patient care as been rolled out to more facilities and well as program management. Although have been in use for a longer period respondents viewed the tools positively, of time to obtain a more thorough and several key informants mentioned, and complete understanding of the effect we recommend, developing standard of these tools on service integration. The results presented in the poster are preliminary and more analysis is forthcoming. For questions or comments contact ukhatri@jsi.com