1. DO I KNOW?
Name: ________________ Store: _________________
NOTE: Hi all please take a calculator a piece of paper and a pencil as this little DO I
Know has some Calculations.
Please answer the next questions referring to the Image Above. Thank you
1. In the Image Above how is the Productivity the Figure 6.1 in Red Caluculated?
a. Actual units/6-Week avg Units
b. 6 week avg units/Hours worked
c. None of the Above

2. 2. In the Image Above Why is the Figure 6.1 in RED?
a. Since the Productivity is below 7?
b. Since the Productivity is below 9?
c. None of the above
3. From the Question 1 What is actual productivity (psss hint: Actual Productivity =
6 –Wk Avg Units/Hrs Worked) of this store?
a. 6.1
b. 4.5
c. 6.4
d. None of the above
4. Why is is that when you calculate your Actual Productivity in Question 3 is it
different from The Figure 6.1 in Red is it an error?
a. Yes the Subway systems are being updated it will be corrected soon
b. NO! Not at all. This means that in guidance and accordance to subway
rules and policies the POS system is intelligently advicing me that from the
past my Store has had the capability (again under all Subway rules) to
achieve a 6.1 Productivity if I reduce my hours from 30 hours to 22.39
hours i.e only reducing 8 hours in a day. TIP: 136/22.39 = 6.1
5. From the Picture above what does PM SNK stand for?
a. PM Snack
b. PM Subways New KPI
c. None of the above
6. End of Day Report is part of the Store Report?
a. True
b. False

3. 7. WISR Summary is a Part of the Store Report
a. True
b. False
8. Cash in Reconciliation is not a a part of Store Report
a. True
b. False
9. Where would you find the Store Productivity Trends
a. Reports tab
b. Productivity Tab
c. Sales
d. All of the above
10. From the Picture above how many Sales Adujstments were there on
Wednesday?
a. 10
b. 6
c. 4
d. None of the above
11. How can a Supervisor reduce this numbers not saying that this is a high number.
But lets say that the Number was 45? Choose the best asnwer
a. I would look at the those hours and see where there were the most
Adjustments and train the staff working on the till at that particular
hour/hours. It should not be that difficult since I make the Schedule. Now
all I have to do is mark it on the Schedule something like “xyz you have
too many Sales adjustment” so that the employee is aware he is being
trained and watched and just observe and retrain as needed.
b. Nothing to do it will come down by time as the days go on and bla bla bla
bla bla……….

4. c. None of the above
12. Mr Roberto Deneraro comes everyday to your store for the past 6 months without
fail. A short, Happy Single man (not saying married men are not happy) in his
40’s likes his 2 footlongs one he makes with Wheat bread which he takes home
and one he with Itlaian Herbs ans cheese which he eats at the store. Suddenly,
for the past six weeks You have not seen him at the store. What do you think is
the most likely reason for this? Choose the best answer
a. Mr Roberto was a Heart patient and had some heart trouble so the doctor
adviced him to stay home. He went trough all the effort to find out the
number of his his fav subway i.e YOUR STORE and calls in at around
3:45 pm on Monday for his Sandwiches….. Brinnnnnnnnnnnnnnnng
Brinnnnnnnnng Brinng Bring no one answers he hangs up. He tries again
Brinngggggggggggg Brinnggg no one answers he hangs up. Now irritated,
he picks up the yellow pages and gives Pizzahut a call and you know what
some one on ring 2, pickups the call and they also offer him a special
package and so now he enjoys his Pizza Sandiwch Sub at home. Not only
that since he is stuck at home he calls his 19 friends over and now they all
order Pizzahut Subs too including Drinks and sides.
b. With all due respect I think Mr Deneraro Kicked the Bucket. (Died)
c. None of the above