Professional Resume

1. DAVIAN N. LONG
3992 Pin Oak Trail Decatur, Georgia 30034 ♦ (404) 553-5242 ♦ davianlong@gmail.com
Summary of Qualifications
For 20+ years I have provided administrative, operational and technical support. My broad-based experience covers a
full spectrum of administrative duties: executive support, office management, billing/invoicing, payroll, HR, customer
care, account/database management and travel/meeting logistics.
Georgia MENTOR, Atlanta, GA July 2004 – December 2015
Administrative Assistant/Accounting
 Provide administrative support and office management
 Proficient with using Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint
 Utilize Outlook to coordinate, manage and prepare multiple calendars/schedules
 Draft and prepare a variety of correspondence, contracts, reports & legal documents
 Plan and coordinate travel logistics (transportation, accommodations and itineraries)
 Coordinate and handle logistics for meetings, conferences, trainings and special events
 Compile and monitor budgetary files, track expenses, secure approvals and process invoices
 Submit and code receipts to accounting department for P-card transactions
 Utilize “The Works” an electronic card payment service, to pay and reconcile credit cards
 Process account payable invoices (RFP and SMF forms) and reimbursements to foster parents
 Process and monitor multi-state bi-weekly payroll using Kronos
 Liaison with staff, vendors, HR and Accounting Dept
 Perform HR functions to include: scheduling interviews, updating personnel records, etc.
 Certified Requestor by DDS and the Ganet Authority to perform online MVR checks
 Perform background checks using E-verify, USCIS & GAPS Registration Systems
 Conduct new-employee orientation and provide training to newly hired administrative employees
 Create and update various databases: staff directory, organization chart, vehicle inspections, etc.
 Consistently monitor inventory/equipment and order supplies and repairs as needed
 Process sensitive and confidential information/records
 Registered Notary
TSI Future Staff, Atlanta, GA March 2004 – June 2004
Medical Billing Representative/Data Entry
 Collected and secured patient billing information for Quest Diagnostics Laboratories
 Effectively communicated with customers to identify claims and resolved billing issues
 Researched & processed electronic claims and verified account payments
 Performed accurate reconciliation of insurance rejections and correspondence
 Maintained HIPAA confidentiality of patient information

2. Davian N. Long - Resume
Creative Developers, Inc., Rex, GA March 2003 – March 2004
Administrative Assistant/Property Assistant
 Provided administrative support for the President/CEO and management team
 Served as liaison with potential purchasers, tenants and subcontractors
 Prepared correspondence, contracts, invoices, change/work orders, lease agreements, etc.
 Created and maintained a client/rental database and project spreadsheets
 Collected and posted monthly rents
 Utilized Outlook to coordinate and prepare weekly calendars and subcontractor work schedules
 Organized the details of special events and travel arrangements/itineraries
AT&T, Marietta, Georgia May 1995 – February 2002
Customer Service Representative
 Received approx 75+ incoming calls daily and provided customer assistance
 Interfaced with customers to establish accounts and resolved billing issues
 Fielded questions, interpreted customer needs and provided resolutions
 Maintained excellent relationship with customers, salespersons and employees
EDUCATION B.S., Business Administration, 1994 Fayetteville State University, Fayetteville, NC
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