This document discusses strategies for addressing issues that may arise in online learning environments, such as cyberbullying, inappropriate posts, and lack of participation. It recommends establishing a zero-tolerance policy for inappropriate behaviors, addressing issues with students, documenting instances, and escalating issues to administration if needed. It also discusses the importance of self-efficacy for online learners and strategies instructors can use to boost students' self-efficacy such as providing feedback and maintaining a positive emotional environment.