The document discusses problems identified at UCLA involving employees accessing patient charts and communicating about patients in unprofessional ways, violating HIPAA privacy laws. It outlines penalties for breaking HIPAA laws that vary based on state regulations and the severity and intent of the violation. These can include termination, fines up to $1.5 million annually, or even criminal charges. The document advises on training tools like role playing and classes to educate employees like nurses, doctors and administrators on properly handling protected health information under HIPAA statutes.