The document discusses the evolution of digital workplaces (DWP) and the challenges of managing information in corporate environments. It highlights the importance of collaborative tools, the complexity arising from multiple information sources, and the need for effective filtering and aggregation of data to mitigate information overload. Key insights include the role of intranets and knowledge management solutions as foundational steps towards fully realized digital workplaces.

1. Unrestricted © Siemens AG 2016 siemens.com
Digital Workplaces –
Jenseits von Cargo Kults
DWP Summit Communardo Dresden November 2016 - KEY SLIDES
@karstenpe

2. 2016-11-15
Unrestricted © Siemens AG 2016
Page 2 Dr. Ehms / CT RDA ITP
• DWP zwischen Intranets und
realer Projektarbeit
• Modelle und Realitäten
Digitaler Informationsarbeit
• Eine Analogie
• Der Mensch als “Endpunkt”
Grobe Gliederung

3. 2016-11-15
Unrestricted © Siemens AG 2016
Page 3 Dr. Ehms / CT RDA ITP
Intranet
high level IT pattern
Restricted © Siemens AG 20XX
20XX-XX-XXPage 3 Author / Department

4. 2016-11-15
Unrestricted © Siemens AG 2016
Page 4 Dr. Ehms / CT RDA ITP
Corporate Social Collaboration Platforms
2011 20162006 2008 2013
Weblogs (internal, posts, news, jams)
Wikis (global, internal, pages, topic portals)
Messaging Networks (internal)
Technology Communities / Portals (internal, urgent requests)
* Tiled entry page
Weblogs (external)
Enterprise Search

5. 2016-11-15
Unrestricted © Siemens AG 2016
Page 5 Dr. Ehms / CT RDA ITP
Tiled Entry Page
Quelle: Internet

6. 2016-11-15
Unrestricted © Siemens AG 2016
Page 6 Dr. Ehms / CT RDA ITP
Personalisierung
Quelle: Internet

7. 2016-11-15
Unrestricted © Siemens AG 2016
Page 8 Dr. Ehms / CT RDA ITP
Wiki taking off in terms of activity!

8. 2016-11-15
Unrestricted © Siemens AG 2016
Page 9 Dr. Ehms / CT RDA ITP
Fall: Informationsumgebung
high level IT pattern
Restricted © Siemens AG 20XX
20XX-XX-XXPage 9 Author / Department

9. 2016-11-15
Unrestricted © Siemens AG 2016
Page 10 Dr. Ehms / CT RDA ITP
Beispiel
Kollaborative Wissensumgebung

10. 2016-11-15
Unrestricted © Siemens AG 2016
Page 11 Dr. Ehms / CT RDA ITP
Streams and Filters

11. 2016-11-15
Unrestricted © Siemens AG 2016
Page 12 Dr. Ehms / CT RDA ITP
Wiki Pages
(native + macros)
High Level Architecture – Wiki as Info-Hub
Corporate Search
Document Storage
DMS
Project
“Database”
some
automation
(REST)
Single Sign On

12. 2016-11-15
Unrestricted © Siemens AG 2016
Page 14 Dr. Ehms / CT RDA ITP
Eco-Systems and Complexity Match
V J
OT
LL
SAPWT
R+
OSI
gMaps
SP
SN
SCD
B
AD
PAR
TW
Stags
find
WC ;-)
W
CES
Cm

13. 2016-11-15
Unrestricted © Siemens AG 2016
Page 15 Dr. Ehms / CT RDA ITP
Transparenz, Vernetzung
Versteckspiel, Komplexität und Integrationskosten
or: Culture / Trust Error ?
Integrationcosts
Software complexity
Costs !

14. 2016-11-15
Unrestricted © Siemens AG 2016
Page 16 Dr. Ehms / CT RDA ITP
Anforderungen “echter” DWP
Überlegungen, Modelle, Skizzen, Befunde
Restricted © Siemens AG 20XX
20XX-XX-XXPage 16 Author / Department

15. 2016-11-15
Unrestricted © Siemens AG 2016
Page 17 Dr. Ehms / CT RDA ITP
Modelle Digitaler Informations-Arbeit

16. 2016-11-15
Unrestricted © Siemens AG 2016
Page 18 Dr. Ehms / CT RDA ITP
Modelle Digitaler Informations-Arbeit
Ehms 2010

17. 2016-11-15
Unrestricted © Siemens AG 2016
Page 19 Dr. Ehms / CT RDA ITP
toolz
tool…
toolb
Realität Digitaler Informations-Arbeit
Ehms 2010toola

18. 2016-11-15
Unrestricted © Siemens AG 2016
Page 20 Dr. Ehms / CT RDA ITP
Anzahl der eingesetzten IT Tools (Startups)
J.Denner2011

19. 2016-11-15
Unrestricted © Siemens AG 2016
Page 21 Dr. Ehms / CT RDA ITP
Context in Information Streams and Structures
Dual Challenge: Aggregation & Filtering
Filtering
UserStream
(targetpayload)
Global Stream
Enterprise Stream
(source payload)
„Context
Information“
(filter structure)
C. „Analytics“
C. Expression
Context Utilization
UIs
Aggregation

20. 2016-11-15
Unrestricted © Siemens AG 2016
Page 22 Dr. Ehms / CT RDA ITP
Your current Portal / Dashboard / Aggregator

21. 2016-11-15
Unrestricted © Siemens AG 2016
Page 23 Dr. Ehms / CT RDA ITP
Usability and Interactivity

22. 2016-11-15
Unrestricted © Siemens AG 2016
Page 24 Dr. Ehms / CT RDA ITP
Activity Streams – Information Overload ?
• If You Thought Your Inbox Was Overloaded, Wait Until Activity Streams
(Craig Roth, Gartner, March 2011, link)
5 Reasons Why Activity Streams Will Save You From Information
Overload (Luis Suarez, IBM, May 2011, link)
• I still feel, very strongly, that Activity Streams will never become your
next overloaded Inbox.
• teaching us all how we need to start letting things go.
• If we switch over to Activity Streams, which are public, open,
transparent, … fight for power games are completely, or to a high
degree, diminished,
• with Activity Streams it’s me, my own context, my social networks and
the right collaborative and social filters
Ehms 2012

23. 2016-11-15
Unrestricted © Siemens AG 2016
Page 25 Dr. Ehms / CT RDA ITP
Versuch einer Analogie
Übersicht, Parallelität, Relevanzen und Multitasking
Restricted © Siemens AG 20XX
20XX-XX-XXPage 25 Author / Department

24. 2016-11-15
Unrestricted © Siemens AG 2016
Page 26 Dr. Ehms / CT RDA ITP
by: Ton Zylstra

25. 2016-11-15
Unrestricted © Siemens AG 2016
Page 27 Dr. Ehms / CT RDA ITP
Quelle: Dave Gough via wikimedia / flickr

26. 2016-11-15
Unrestricted © Siemens AG 2016
Page 29 Dr. Ehms / CT RDA ITP
Wie laut ist die Information …
Quelle: wikimedia Nowy szeryf

27. 2016-11-15
Unrestricted © Siemens AG 2016
Page 31 Dr. Ehms / CT RDA ITP
Personal Information Cockpit / Dashboard / Aggregator

28. 2016-11-15
Unrestricted © Siemens AG 2016
Page 32 Dr. Ehms / CT RDA ITP
Wer personalisiert?
?

29. 2016-11-15
Unrestricted © Siemens AG 2016
Page 34 Dr. Ehms / CT RDA ITP
… und eines Ausgleichs
Fokussierung auf die Arbeitsaufgabe
Restricted © Siemens AG 20XX
20XX-XX-XXPage 34 Author / Department

30. 2016-11-15
Unrestricted © Siemens AG 2016
Page 36 Dr. Ehms / CT RDA ITP
7 ± 2 but ONE stream of consciousness
Focus !
thumbnail painting by: A. Kuschan

31. 2016-11-15
Unrestricted © Siemens AG 2016
Page 38 Dr. Ehms / CT RDA ITP
Granularity in Activity Streams
Classical Weblogs vs. High Speed Fragments

32. 2016-11-15
Unrestricted © Siemens AG 2016
Page 39 Dr. Ehms / CT RDA ITP
Kohärenz
Gestalt-und-Psychologie - Kognitive Günstigkeit

33. 2016-11-15
Unrestricted © Siemens AG 2016
Page 40 Dr. Ehms / CT RDA ITP
1) Intranets und “KM-Lösungen” sind Vorstufen zum DWP
2) reale DWP Lösungen liegen auf einem anderen
Komplexitätnsiveau (10-30 Tools/Quellen, vollständige
Bearbeitungszyklen, Parallelität und Fokussierung)
3) Unterbrechungen sind “Gift” für Wissensarbeit
4) Multitasking beim Problemlösen existiert nicht
5) In der Informations- und Kommunikations-Gesellschaft gibt es
neue “Knappheiten” (vgl. Kontratieff-Zyklen)
Wrap Up

34. 2016-11-15
Unrestricted © Siemens AG 2016
Page 41 Dr. Ehms / CT RDA ITP
Thank you for your kind attention!
Karsten Ehms
Dipl.-Psych, Dr. phil.
Siemens AG
Corporate Technology
D-81730 Munich
karsten.ehms@siemens.com
http://www.siemens.com/innovation/
https://twitter.com/karstenpe
Publications
http://ehms-muenchen.de/blogs/publications/
Even more
http://lmgtfy.com/?q=karsten+ehms