1. DIBYENDU GHOSH
Bansberia Ghat Road, Rathtala, Kalyani, PO-Kalyani, Nadia, Pin-741235. Contact: +91-9836409509;
Email: dibyendu_360@hotmail.com. Date of Birth: 17th July, 1986.
About Myself
Passed B.TECH in Electronics & Communication Engineering from IMPS College of Engineering and
Technology, Malda in 2012. Currently working for IKF Technologies Ltd, Kolkata as a IT Executive.
Reliable, trustworthy, confident. Able to work on my own initiative or as a part of a team.
Carrier Objective
To get a challenging exposure in an esteemed organization as a Network Engineer, where I can have
ample opportunity of sustainable growth; test my skill in a hard-core professional environment,
identifying the areas of IT Professional Field, on which I need to concentrate upon.
Profile Summary
 More than one year in IT Management, including strategic direction, vendor relationship
and planning and operation of a BPO.
 Focused and hardworking professional equipped with knowledge and technical
understanding coupled with an analytic bent of mind and confident to take challenging
assignments.
 Skilled and evaluating current and future technologies to support both short and long term
IT initiative.
 A clear and direct IT Executive, skilled and developing and maintaining a broad vision,
cultivating excellent relationships, and communicating effectively across the organisation to
build focused and productive team.
Professional Experience
IKF Technologies Ltd, Kolkata.
IT Executive May, 2014- Present
 Resolving hardware as well as networking problems of clients. Installing operating systems
and establishing network services.
 Monitoring functioning of equipment/ peripherals and making necessary modifications to
ensure system operates in conformance with specifications.
 Configuring Microsoft outlook and outlook express.
 Responsible for providing proper installation, integration and initial operation of the
desktop environment to support the business unit’s needs.
 Troubleshooting problems pertaining to performance tuning and network administration.
 Assisting team for installing, configuring, testing and troubleshooting the network and
application based technical support.
 Network monitoring using PRTG.
 Maintaining C-zentrix dialler server.
 Escalating issues to the vendor or client as required and coordinating with them to resolve.

2. Other Responsibilities:
 Managed and supported hardware and software operations at on site, including more than
1200 system provided 24/7 service to 1000 employees.
 Researched new technologies and calculated future needs to achieve capacity planning.
 Developed, implement and monitored service level agreements with staff, customers and
vendors, ensuring compliance and quick resolution of specific issues.
Academic Credentials
2009-2012: B.Tech in Electronics and Communication Engineering from IMPS Collage of Engineering &
Technology with 73.8%.
2006-2009: Diploma in Electronics & Telecommunication Engineering from Siliguri Govt. Polytechnic
with 71%.
2006: Higher Secondary (XII) (WBCHSE) with 48.7%.
2003: Madhyamik (X) (WBBSE) with 69.25%.
Professional Training: Completed Professional course on CCNA (CISCO CERTIFIED NETWORK
ASSOCIATE) from Indian Institute of Hardware Technology, Kolkata and certificate awarded.
PersonalProfile
Name : Dibyendu Ghosh
Date of Birth : 17th July, 1986.
Father’s Name : Partha Sarathi Ghosh
Sex : Male.
Marital Status : Unmarried.
Nationality : Indian.
Qualification : B.TECH in Electronics & Communication Engineering.
Permanent Address : Bansberia Ghat Road, Rathtala, kalyani, Pin-741235.
Language Known : English, Bengali, Hindi.
Declaration
I hereby declare that the above-mentioned information is correct to the best of my knowledge and I
bear the responsibility for the correctness of the above-mentioned particulars.
Date: ____/____/____
Place: _____________
DIBYENDU GHOSH