Using tools like personal health records, self-care for long-term conditions like diabetes can sustained, better supported and there are more opportunities to add value whilst reducing wastes.
How technology and apps can help drive people powered health and care, pop up...NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Communities of Practice November 2014 Sheffield complete slide setNHS Improving Quality
The document summarizes a webinar on delivering seven day health services. It includes an agenda for presentations on the national Seven Day Services Transformational Improvement Programme and the early adopter experience in Sheffield. Marie Tarplee from the improvement program discusses the clinical standards, self-assessment tool, and case studies. The Sheffield team then presents their journey from establishing a frailty unit to implementing a "Discharge to Assess" model across specialties, with a focus on rapid assessment and support for patients in their own homes. They discuss challenges, benefits, and lessons learned in making major system changes.
This document summarizes a presentation about two patient safety improvement projects conducted by Hertfordshire Partnership NHS Foundation Trust. The first project introduced "Care Calls" conducted by the Crisis Assessment and Treatment Team (CATT) for patients not continuing care. The second project used "Moving on Plans" in the Acute Day Treatment Unit (ADTU) to improve knowledge and understanding of the discharge process. Both projects received positive feedback and seemed to improve safety. The document discusses the progress and impact of the projects and includes case studies. It also reviews learning points and recommendations for other trusts.
This document provides guidance on implementing high-quality dementia care in care homes based on learning from enhanced health in care homes vanguards. It describes several vanguard service models that focus on dementia, including employing dementia support workers, challenging behavior teams, and dementia outreach teams. Key elements of high-quality dementia care are identified such as timely diagnosis, advance care planning, holistic care planning, staff education, medication reviews, and a stimulating environment. Implementing these elements requires coordination between care homes, health services, and the voluntary sector to ensure people with dementia have equal access to person-centered support.
How therapy teams can work differently to improve patient flowNHS England
The webinar provided information on how therapy teams in hospitals are working to improve patient outcomes, experience, and flow on a 7-day basis. Presenters from the Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust and Buckinghamshire Healthcare NHS Trust discussed their experiences establishing expanded 7-day therapy services and overcoming challenges like staffing concerns. Both organizations developed new staffing models and training programs to support therapists working weekends and evenings, improving continuity of care for patients across all days of the week.
How technology and apps can help drive people powered health and care, pop up...NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Communities of Practice November 2014 Sheffield complete slide setNHS Improving Quality
The document summarizes a webinar on delivering seven day health services. It includes an agenda for presentations on the national Seven Day Services Transformational Improvement Programme and the early adopter experience in Sheffield. Marie Tarplee from the improvement program discusses the clinical standards, self-assessment tool, and case studies. The Sheffield team then presents their journey from establishing a frailty unit to implementing a "Discharge to Assess" model across specialties, with a focus on rapid assessment and support for patients in their own homes. They discuss challenges, benefits, and lessons learned in making major system changes.
This document summarizes a presentation about two patient safety improvement projects conducted by Hertfordshire Partnership NHS Foundation Trust. The first project introduced "Care Calls" conducted by the Crisis Assessment and Treatment Team (CATT) for patients not continuing care. The second project used "Moving on Plans" in the Acute Day Treatment Unit (ADTU) to improve knowledge and understanding of the discharge process. Both projects received positive feedback and seemed to improve safety. The document discusses the progress and impact of the projects and includes case studies. It also reviews learning points and recommendations for other trusts.
This document provides guidance on implementing high-quality dementia care in care homes based on learning from enhanced health in care homes vanguards. It describes several vanguard service models that focus on dementia, including employing dementia support workers, challenging behavior teams, and dementia outreach teams. Key elements of high-quality dementia care are identified such as timely diagnosis, advance care planning, holistic care planning, staff education, medication reviews, and a stimulating environment. Implementing these elements requires coordination between care homes, health services, and the voluntary sector to ensure people with dementia have equal access to person-centered support.
How therapy teams can work differently to improve patient flowNHS England
The webinar provided information on how therapy teams in hospitals are working to improve patient outcomes, experience, and flow on a 7-day basis. Presenters from the Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust and Buckinghamshire Healthcare NHS Trust discussed their experiences establishing expanded 7-day therapy services and overcoming challenges like staffing concerns. Both organizations developed new staffing models and training programs to support therapists working weekends and evenings, improving continuity of care for patients across all days of the week.
The document provides a summary of the inputs and outputs from an accelerated design event focused on creating safe spaces for ambulance staff wellbeing. Representatives from all UK ambulance services attended to share existing initiatives, identify barriers, and develop proposals. Key themes included introducing a wellbeing pledge, a PTSD prevention strategy, ongoing peer support models, and exploring Schwartz Rounds. The event highlighted similar wellbeing issues across services and a commitment from CEOs to develop a national plan through #ProjectA to improve ambulance staff support.
Slides from the 'Improving access to seven day services' event June 2015NHS Improving Quality
This document provides information about an event to improve access to seven day services in the NHS England Greater Manchester & Lancashire region. It includes the agenda for the event, with presentations on topics like the national agenda for seven day services, clinical standards, self-assessment tools, and case studies from organizations implementing seven day services. Wrightington, Wigan & Leigh NHS Foundation Trust will present their experience in delivering seven day services, including how increased consultant presence on weekends and improved diagnostic and support services have reduced weekend mortality rates. Interactive polling will gather input from attendees on challenges and priorities for seven day services implementation.
This document discusses eVisits, which are online medical evaluations between patients and providers. It provides an overview of eVisits, including relevant CPT codes, research on their efficiency and patient preferences, and stats on eVisit usage at HealthPartners and UPMC. The presentation notes that eVisits provide benefits to patients, providers, insurers and employers by increasing access and convenience while reducing costs compared to office visits. However, challenges include ensuring understanding of appropriate eVisit cases and aligning compensation with other care modalities like phone visits.
The document discusses improving provider access to patient advance directives (ADs) at Providence Hospitals. Currently, only about 10% of patients have documented ADs, and the information is tied to specific visits rather than the overall patient record. To address this, palliative care data from the past year was analyzed and staff were interviewed. It was found that the low completion rate and provider unfamiliarity with the EMR system were issues. Meetings were held to create a streamlined process for accessing AD documents. The solution was to record the date documents are received in the EMR, allowing searches by date. Educational trainings will be provided to nurses to implement the new process in April 2016.
Healthwatch Brighton and Hove is an organization that:
Gathers feedback from people about their health and social care experiences, and uses this information to influence service improvement. Provides information to help people choose health services and can help people navigate the complaints process. Shares examples from previous years of how they have taken people's feedback, conducted reviews of specific services, and made recommendations that have led to improvements.
The changing vanguard workforce, pop up uni, 11am, 2 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
1. The document discusses how providing patients with information can empower them and improve their relationship with doctors. This concept is called "Information Therapy".
2. It describes how HELP (Health Education Library for People) provides patients with easy-to-understand educational materials across a wide range of health topics to help them make better healthcare decisions in partnership with their doctors.
3. The organization aims to grow its national network of patient education centers and resources in order to continue empowering more patients through Information Therapy.
1. The document discusses how providing patients with information can empower them and improve their relationship with doctors. This approach is called "Information Therapy".
2. It argues that empowering patients with knowledge allows them to make better healthcare decisions in partnership with their doctors, take better care of themselves, and save money by avoiding overtreatment.
3. The organization HELP provides patients and doctors with educational materials, talks, and other resources to facilitate Information Therapy and improve communication between patients and doctors.
Improvement Story session at the 2013 Saskatchewan Health Care Quality Summit. For more information about the summit, visit www.qualitysummit.ca. Follow @QualitySummit on Twitter.
Mental Health and Addictions Services relocated one staff position to the primary health site in Meadow Lake to be able to provide just in time service to patients who may need information, support, brief intervention or a referral for more in depth services.
Better Health
Mary Rowland; Annette Viljoen
The document summarizes information about the Tollerford Practice's implementation of the iSPACE project to improve care for patients with dementia. It notes that the practice has 5,888 patients, 35 patients with dementia at the start of the project in March 2016 which increased to 48 patients by April 2017 when the project was completed. It also provides details on the number of care plans in place and initiatives the practice has taken or plans to take to improve identification of dementia, support for carers, assessment and care planning, and staff training.
Chief Allied Health Professions Officer’s Conference 2016
Workshop 3: Integrated Care – Chair Lindsey Hughes
iCares – population based delivery of care. Ruth Williams, Clinical Directorate Lead, Community and Therapies Clinical Group. Sandwell and West Birmingham Hospitals NHS Trust.
HXR 2016: Designing for Addiction and Recovery -Mary Beth Schoening, Behavior...HxRefactored
This panel is comprised of parents who’ve lost their children to addiction, a parent whose son is in recovery, and individuals themselves in long-term recovery. We will hear directly from them about their struggles, the impact on individuals and families dealing with addiction, as well as their opinions on where the system could benefit from solutions. The addiction issue is complex and would benefit from solutions in many areas. We invite you to join us to hear first hand.
Improving Patient Care conference, Richard Brady presentationmckenln
The document summarizes the findings of the Care Quality Commission's (CQC) review of mental health crisis care in England. The review found that (1) the quality of crisis care varies significantly depending on location and when help is sought, (2) people often face problems accessing timely and appropriate care, and (3) local services are innovating but integrated crisis response systems are still needed. Based on these findings, the CQC makes recommendations to improve crisis planning, helpline accessibility, hospital experiences, and ensure sufficient local crisis facilities. It also outlines the CQC's plans to monitor and improve crisis services through inspections and collaboration.
This document contains information about Veronica Southern, who is a Speech and Language Therapist and Clinical Lead in Telesolutions. It discusses her role in developing teleswallowing solutions to assess swallowing difficulties in elderly patients remotely using technology. This helps reduce costs, save time, improve productivity and increase capacity of NHS services while enhancing patient care. The document outlines the benefits realized from teleswallowing evaluations in reducing costs, improving response times and quality of care. It also provides examples of how teleswallowing can help free up clinician time and reduce costs.
Improving access to seven day services event Pontefract 4th June 2015 NHS Improving Quality
This document summarizes an event about improving access to seven day NHS services. The event included welcome remarks, presentations on seven day services in Yorkshire and Humber, the national requirements and priorities, and the 10 clinical standards for seven day services. It also discussed involvement of patients and the public, the self-assessment tool, and sharing experiences from early adopter sites including County Durham and Darlington.
The document discusses information therapy and the importance of empowering patients through education. It argues that patients should not leave all decisions up to doctors, but rather become informed partners through accessing reliable health information. The organization HELP provides various educational resources to patients and works with doctors, hospitals, and companies to promote information therapy and empowered patient decision making.
Inpatient Rounding: 30 Minutes a Week to Amazing Patient ExperienceMedAmerica Marketer
This document discusses the importance of inpatient rounding to improve patient experience. It describes a pilot program where ED physicians and nurses rounded on admitted patients weekly to understand their care experience, identify opportunities for improvement, and provide real-time service recovery. This led to improved patient satisfaction scores. The rounding helped foster a culture of compassion by providing feedback to staff and recognizing both positive and negative experiences.
The document discusses transforming primary care by freeing up GP time. It outlines 10 high impact actions that can be taken to release time for direct patient care, including providing online patient portals, phone and email consultations, appointment reminders, expanding the care team with nurses and pharmacists, and improving processes and matching capacity to demand. The goal is to shift from a model of episodic acute care to one better able to meet the needs of an aging population with multiple long-term conditions through more holistic and coordinated care.
Enabling technologies for population healthPete Davies
Takes the 'Kaiser pyramid' and shows the future of technology enabled-healthcare: cheap, easily accessible technologies which are applied widely across populations
The document provides a summary of the inputs and outputs from an accelerated design event focused on creating safe spaces for ambulance staff wellbeing. Representatives from all UK ambulance services attended to share existing initiatives, identify barriers, and develop proposals. Key themes included introducing a wellbeing pledge, a PTSD prevention strategy, ongoing peer support models, and exploring Schwartz Rounds. The event highlighted similar wellbeing issues across services and a commitment from CEOs to develop a national plan through #ProjectA to improve ambulance staff support.
Slides from the 'Improving access to seven day services' event June 2015NHS Improving Quality
This document provides information about an event to improve access to seven day services in the NHS England Greater Manchester & Lancashire region. It includes the agenda for the event, with presentations on topics like the national agenda for seven day services, clinical standards, self-assessment tools, and case studies from organizations implementing seven day services. Wrightington, Wigan & Leigh NHS Foundation Trust will present their experience in delivering seven day services, including how increased consultant presence on weekends and improved diagnostic and support services have reduced weekend mortality rates. Interactive polling will gather input from attendees on challenges and priorities for seven day services implementation.
This document discusses eVisits, which are online medical evaluations between patients and providers. It provides an overview of eVisits, including relevant CPT codes, research on their efficiency and patient preferences, and stats on eVisit usage at HealthPartners and UPMC. The presentation notes that eVisits provide benefits to patients, providers, insurers and employers by increasing access and convenience while reducing costs compared to office visits. However, challenges include ensuring understanding of appropriate eVisit cases and aligning compensation with other care modalities like phone visits.
The document discusses improving provider access to patient advance directives (ADs) at Providence Hospitals. Currently, only about 10% of patients have documented ADs, and the information is tied to specific visits rather than the overall patient record. To address this, palliative care data from the past year was analyzed and staff were interviewed. It was found that the low completion rate and provider unfamiliarity with the EMR system were issues. Meetings were held to create a streamlined process for accessing AD documents. The solution was to record the date documents are received in the EMR, allowing searches by date. Educational trainings will be provided to nurses to implement the new process in April 2016.
Healthwatch Brighton and Hove is an organization that:
Gathers feedback from people about their health and social care experiences, and uses this information to influence service improvement. Provides information to help people choose health services and can help people navigate the complaints process. Shares examples from previous years of how they have taken people's feedback, conducted reviews of specific services, and made recommendations that have led to improvements.
The changing vanguard workforce, pop up uni, 11am, 2 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
1. The document discusses how providing patients with information can empower them and improve their relationship with doctors. This concept is called "Information Therapy".
2. It describes how HELP (Health Education Library for People) provides patients with easy-to-understand educational materials across a wide range of health topics to help them make better healthcare decisions in partnership with their doctors.
3. The organization aims to grow its national network of patient education centers and resources in order to continue empowering more patients through Information Therapy.
1. The document discusses how providing patients with information can empower them and improve their relationship with doctors. This approach is called "Information Therapy".
2. It argues that empowering patients with knowledge allows them to make better healthcare decisions in partnership with their doctors, take better care of themselves, and save money by avoiding overtreatment.
3. The organization HELP provides patients and doctors with educational materials, talks, and other resources to facilitate Information Therapy and improve communication between patients and doctors.
Improvement Story session at the 2013 Saskatchewan Health Care Quality Summit. For more information about the summit, visit www.qualitysummit.ca. Follow @QualitySummit on Twitter.
Mental Health and Addictions Services relocated one staff position to the primary health site in Meadow Lake to be able to provide just in time service to patients who may need information, support, brief intervention or a referral for more in depth services.
Better Health
Mary Rowland; Annette Viljoen
The document summarizes information about the Tollerford Practice's implementation of the iSPACE project to improve care for patients with dementia. It notes that the practice has 5,888 patients, 35 patients with dementia at the start of the project in March 2016 which increased to 48 patients by April 2017 when the project was completed. It also provides details on the number of care plans in place and initiatives the practice has taken or plans to take to improve identification of dementia, support for carers, assessment and care planning, and staff training.
Chief Allied Health Professions Officer’s Conference 2016
Workshop 3: Integrated Care – Chair Lindsey Hughes
iCares – population based delivery of care. Ruth Williams, Clinical Directorate Lead, Community and Therapies Clinical Group. Sandwell and West Birmingham Hospitals NHS Trust.
HXR 2016: Designing for Addiction and Recovery -Mary Beth Schoening, Behavior...HxRefactored
This panel is comprised of parents who’ve lost their children to addiction, a parent whose son is in recovery, and individuals themselves in long-term recovery. We will hear directly from them about their struggles, the impact on individuals and families dealing with addiction, as well as their opinions on where the system could benefit from solutions. The addiction issue is complex and would benefit from solutions in many areas. We invite you to join us to hear first hand.
Improving Patient Care conference, Richard Brady presentationmckenln
The document summarizes the findings of the Care Quality Commission's (CQC) review of mental health crisis care in England. The review found that (1) the quality of crisis care varies significantly depending on location and when help is sought, (2) people often face problems accessing timely and appropriate care, and (3) local services are innovating but integrated crisis response systems are still needed. Based on these findings, the CQC makes recommendations to improve crisis planning, helpline accessibility, hospital experiences, and ensure sufficient local crisis facilities. It also outlines the CQC's plans to monitor and improve crisis services through inspections and collaboration.
This document contains information about Veronica Southern, who is a Speech and Language Therapist and Clinical Lead in Telesolutions. It discusses her role in developing teleswallowing solutions to assess swallowing difficulties in elderly patients remotely using technology. This helps reduce costs, save time, improve productivity and increase capacity of NHS services while enhancing patient care. The document outlines the benefits realized from teleswallowing evaluations in reducing costs, improving response times and quality of care. It also provides examples of how teleswallowing can help free up clinician time and reduce costs.
Improving access to seven day services event Pontefract 4th June 2015 NHS Improving Quality
This document summarizes an event about improving access to seven day NHS services. The event included welcome remarks, presentations on seven day services in Yorkshire and Humber, the national requirements and priorities, and the 10 clinical standards for seven day services. It also discussed involvement of patients and the public, the self-assessment tool, and sharing experiences from early adopter sites including County Durham and Darlington.
The document discusses information therapy and the importance of empowering patients through education. It argues that patients should not leave all decisions up to doctors, but rather become informed partners through accessing reliable health information. The organization HELP provides various educational resources to patients and works with doctors, hospitals, and companies to promote information therapy and empowered patient decision making.
Inpatient Rounding: 30 Minutes a Week to Amazing Patient ExperienceMedAmerica Marketer
This document discusses the importance of inpatient rounding to improve patient experience. It describes a pilot program where ED physicians and nurses rounded on admitted patients weekly to understand their care experience, identify opportunities for improvement, and provide real-time service recovery. This led to improved patient satisfaction scores. The rounding helped foster a culture of compassion by providing feedback to staff and recognizing both positive and negative experiences.
The document discusses transforming primary care by freeing up GP time. It outlines 10 high impact actions that can be taken to release time for direct patient care, including providing online patient portals, phone and email consultations, appointment reminders, expanding the care team with nurses and pharmacists, and improving processes and matching capacity to demand. The goal is to shift from a model of episodic acute care to one better able to meet the needs of an aging population with multiple long-term conditions through more holistic and coordinated care.
Enabling technologies for population healthPete Davies
Takes the 'Kaiser pyramid' and shows the future of technology enabled-healthcare: cheap, easily accessible technologies which are applied widely across populations
O documento lista supostas "regras do lado masculino" de forma sexista e estereotipada. Afirma que homens olham para partes do corpo feminino e que as mulheres devem lidar com assentos de banheiro levantados. Também diz que choro é manipulação e que homens só enxergam cores básicas.
The document discusses how taking a deeper look at literature, art, and other media from different perspectives can provide greater insight and learning. It notes that nothing should be viewed in black and white, and analyzing works can help one understand different views and ideas the creator aimed to portray. The writer also reflects on how learning to consider alternative viewpoints can help people empathize with others and see issues from their perspective in society.
Este documento habla sobre la seguridad de la información y la protección de datos. Explica que existen protocolos, métodos y leyes para minimizar riesgos a la información almacenada en software y sistemas computacionales. También describe diferentes tipos de ataques cibernéticos como virus y métodos para robar contraseñas, pero que se pueden implementar técnicas de seguridad como barreras y procedimientos para resguardar el acceso a datos.
The document discusses mathematics education culture in China and elite mathematics education. It outlines different views on mathematics and mathematics education between Eastern and Western cultures. In the East, mathematics education focuses more on practical applications and rote learning, while the West emphasizes relationships, rational thought, and a dialogue with the universe. The document argues for an elite mathematics education system in China that provides high-quality learning opportunities for all students and cultivates an appreciation for mathematics.
TELBIL+T: telemonitoring and telecare in chronic illnessesAlfredo Alday
This document summarizes a project that coordinated telemonitoring and telecare for chronic patients in the Basque region of Spain. The project integrated health and social care to customize support for each patient's needs and improved health outcomes, quality of life, and satisfaction for patients, families, and caregivers. It also increased efficiency by standardizing services and reducing healthcare resource use and professionals' workloads. The conclusions were that coordinating health and social care not only improved patient health but also increased satisfaction while achieving less use of health resources and a streamlined workload for health workers.
Quality containers from China in competitive priceMahendra Khatri
Shanghai Jing Sheng Container Manufacturing Co Ltd (SJSC) is a container manufacturing company based in Shanghai, China that has over 37 years of experience in producing a wide variety of containers including power generator containers, fuel storage containers, oil exploration containers, dangerous cargo containers, open top containers, storage containers, ISO standard containers, and other specialized containers with an annual production capacity of over 18,000 TEU. SJSC aims to provide quality containers at competitive prices with a tailor made solution to customers' business needs.
Este documento presenta varios tipos de estructuras textuales, incluyendo textos informativos, expositivos, instruccionales, narrativos, descriptivos y argumentativos. Un texto informativo describe la cooperación entre México y Japón para proyectos de protección civil. Un texto expositivo explica la historia y función del Servicio Sismológico Nacional de México. Un texto narrativo relata las celebraciones del Día Internacional para la Reducción de Desastres.
There are several factors that affect an individual's use of information and communication technology (ICT), including social, cultural, legal, economic, environmental, and ethical factors. These factors influence how and why people access and use different ICT tools. An individual's context in terms of their social relationships, cultural background, economic means, and view of ethical issues all shape how they engage with information and communication technologies.
Confident and experienced certified PHR employment lawyer who can add value to your company. I am seeking an internal investigations employee relations position, usually housed in the HR Department. I am currently available in the Winter Garden/Orlando, Florida area. I have experience in federal level hearings and with Equal Employment Opportunity Commission (EEOC), Merit System Protection Board (MSPB), and Federal Labor Relations Authority (FLRA). I use conflict resolution techniques sufficient to interact in highly charged emotional situations due to delicate or highly contested case matters and determinations. I investigate allegations of discrimination, poor work practices, and other potential adverse situations and I advise managers about disciplinary/corrective techniques responsive to a range of conduct and performance problems. I am able to maintain objectivity in situations charged with emotion, apply policy and procedures consistently across all employment levels. I interpret facts and/or identify aggravating or mitigating factors relevant to the situation, and probe and analyse to identify obscure or underlying causes of misconduct or poor performance.
Online search has virtually replaced traditional means of looking for products, services or an individual business. If your prospects can’t find you online, you don’t exist for them. Search engine optimization is the key, but it’s just part of a broader inbound marketing strategy.
Whether you’re a novice or not-so-new to this subject, this slide deck will help you grow your business by mastering every aspect of search engine optimization.
The document discusses the Balanced Team movement, which explores cross-functional and collaborative work. It provides examples of Balanced Team conferences and gatherings that brought practitioners together to share ideas and experiments. The movement aims to create a community for discussing how creative teams can work together to produce valuable outcomes in environments of uncertainty. It compares modern work to historical models like salons and discusses how Balanced Team events provide spaces for productive conversations.
Inholland Workshop Entrepreneurship & InternetAyman van Bregt
The document summarizes key points about starting an internet entrepreneurship venture, including finding a product or service idea, building a network, starting a company and financing, setting up a company structure, and marketing and sales strategies. Some of the main topics covered are developing an innovative product or service, using online tools and social media for networking, following startup commandments like executing quickly and addressing problems, considering different funding options and investment phases, setting the proper legal and financial company structure, and using marketing to understand customers so the product sells itself.
e-Zest Solutions Inc. - Testing (Healthcare Domain) CompetencySatish Agrawal
This document summarizes an IT services company called e-Zest that specializes in software testing and verification services. They have a team of certified testing professionals with expertise in areas like healthcare, mobile applications, and compliance testing. The document outlines their testing approaches, tools, and delivery models. It also provides examples of projects they have worked on for healthcare clients, including an electronic health record system and a practice management solution.
Connecting Care is the Bristol, North Somerset and South Gloucestershire health and social care programme that aims to improve information sharing and care coordination across local organizations. The program has implemented an electronic patient record system that allows authorized users to access patient information. Initial results show benefits like reduced time spent accessing information, fewer duplicate assessments, and improved safety and care planning. Connecting Care plans to expand both the number of users and types of information shared to further support integrated and efficient care delivery.
This document discusses using health information technology (IT) to help address the growing problem of diabetes in Waitemata District Health Board (DHB) in New Zealand. It proposes developing an integrated IT-enabled system to better support diabetes self-management and control through tools for patients, clinicians, and at the population level. This would include a virtual diabetes register, shared care plans, primary care initiatives, specialist telehealth support, text messaging programs, home monitoring, and smartphone apps. It outlines pilot studies to test the effectiveness of these tools and develop an evidence-based approach to transforming diabetes care delivery through health IT.
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Alan McDermott, Regional Director Patients and Information, NHS England
Masood Nazir, National Clinical Lead, Patient Online NHS England
Trevor Fossey, NHS England Patient Working Together Group
Personal Health Budgets and Continuing HealthcareMS Trust
This document provides information about personal health budgets and continuing healthcare. It begins with an overview of personal health budgets, including findings from a national pilot that showed benefits for quality of life, wellbeing and cost effectiveness. The document then discusses the case of "Dave", who has multiple sclerosis and received a personal health budget, and how it improved his independence, care consistency, social activities, pain control and more. It also provides details on the process for personal health budgets and continuing healthcare assessments and eligibility. Breakout session examples discuss cases and whether individuals would qualify for continuing healthcare assessments.
Bridging the gap between specialist and primary care - Mike Morgan in convers...Respiratory Futures
The UK lags behind other countries in both the timeliness of diagnosis and access to specialist care. One important factor is the nature of our health service where primary care is the gatekeeper to specialist care.
At present primary care is under great pressure with growing workload and increasing expectations. Meanwhile respiratory specialists are largely confined within hospitals and not able to operate in the community freely where their skills may be better employed.
This separation is further exaggerated by the disparate and independent nature of the organisations that employ specialists and general practitioners.
If the NHS in England is to work well in future then there has to be a change in the way that care is provided. Some of these are set out in the Five Year Forward View and describe different models of vertical integration.
In this webinar Mike Morgan and Stephen Gaduzo intend to explore the different ways that GPs and specialists can work together to improve diagnosis and management of common respiratory conditions beyond the traditional hospital referral.
Advancing Team-Based Care: Building Your Primary Care Team to Transform Your ...CHC Connecticut
Advancing Team-Based Care: Building Your Primary Care Team to Transform Your Practice
Presented 2/18/2016 as part of the CHC Primary Care Workforce Development National Cooperative Agreement
General Practice Transformation Champions: Care NavigationNHS England
This document describes care navigation services in West Wakefield, UK. It provides details on the care navigation model, including definitions, staff involved, services available, guidelines and results from 2016-2017. Over 25,000 patients were signposted away from GP appointments to alternative services, with high acceptance and satisfaction rates. This significantly freed up GP time, estimated to be over 700 hours in one example practice. Online training and consultancy is available to help implement successful care navigation programs.
Measuring Family Experience of Care Integration to Improve Care Delivery LucilePackardFoundation
The family perception of care integration is essential in identifying opportunities to improve processes of care coordination and care management. This June 15 webinar introduced the Pediatric Integrated Care Survey (PICS), a validated instrument developed by Richard Antonelli, MD, MS, Medical Director of Integrated Care at Boston Children's Hospital, and his team. The instrument assesses family experience of care integration. It asks family respondents to identify the members of their child's/youth's care team and report on their experiences with integration across disciplines, institutions, and communities.
This document provides an agenda for the "Supporting Self-Management & Self-Care" event taking place on June 23, 2015. The agenda includes:
- Welcome and introduction by the managing director of West of England AHSN.
- Several presentations and case studies on topics related to self-management and self-care, including from the Health Foundation, North Somerset Community Partnership, and Philips Research.
- A panel debate and opportunities for networking.
- Company introductions from organizations providing digital solutions to support self-management.
The agenda indicates the event will focus on setting the scene for self-management support, sharing case studies, and discussions around building programs and technologies to enable supported self-care.
News from the Coal Face: There’s light at the end of the tunnel. Presented by Dr Andrew Miller, General Practitioner, at HINZ 2014, 11 November 2014, 4.30pm, Marlborough Room
Enhancing the quality of life for people living with long term conditions.
https://mhealthinsight.com/2016/06/27/join-us-at-the-kings-funds-digital-health-care-congress/
NHS Improving Quality held a webinar about basic service improvement tools and techniques for strategic clinical network and mental health teams with little or no service improvement experience. The aim was to raise awareness and gauge future training needs.
The document outlines a communication strategy proposed by Rashi Sharma and Parul Bhatia for the brand MedCare. It involves redefining medical care through six pillars of support and leveraging social media. Key aspects of the strategy include hosting MedCare Talks sessions on health topics, promoting them on social media and measuring engagement. Performance will be tracked using metrics like website traffic, social media followers and responses to blogs and the mobile app.
Break-out session slides Session 2: 2.3 Care navigation - Janis TateNHS England
Care navigation is a person-centered approach that helps primary care patients move through the health and social care system smoothly. It involves reception staff and care navigators signposting patients to the most appropriate care option. Implementing care navigation in Herefordshire resulted in benefits for patients, staff, and GPs. Patients had more choice and access to services, staff experienced increased job satisfaction, and GPs saved approximately 1314 hours over 9 months through reduced inappropriate appointments.
This document summarizes a conference for staff, members, and volunteers of a dementia care program called Enhanced Sensory Community Care. It describes the program, which provides person-centered care, sensory therapies, support for families, and pain management for people with late-stage dementia. It discusses the program's outcomes of improved quality of life and respite for caregivers. Staff and volunteers feel more confident supporting people with late-stage dementia. The document also reviews a post-diagnostic support project that aims to improve access to specialized dementia services.
Inforium opens the internet for shared decision making planetree congress m...Markus Oei
This document summarizes a presentation about Inforium, a tool for shared decision making between clinicians and patients. Inforium collects, creates, and delivers tailored medical information directly to patients' inboxes. This provides patients with easy access to reliable information for medical decisions while respecting their privacy. The presentation describes how Inforium is used at Flevo Hospital to provide customized information packets to patients for conditions like grommets and BPPV. Patient surveys found they appreciate the tailored content and find Inforium easier to use than searching online. The presentation concludes by encouraging other organizations to share resources on Inforium to better connect patients with medical knowledge.
Similar to Diabetes care supported by connected health (20)
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DECLARATION OF HELSINKI - History and principlesanaghabharat01
This SlideShare presentation provides a comprehensive overview of the Declaration of Helsinki, a foundational document outlining ethical guidelines for conducting medical research involving human subjects.
Mercurius is named after the roman god mercurius, the god of trade and science. The planet mercurius is named after the same god. Mercurius is sometimes called hydrargyrum, means ‘watery silver’. Its shine and colour are very similar to silver, but mercury is a fluid at room temperatures. The name quick silver is a translation of hydrargyrum, where the word quick describes its tendency to scatter away in all directions.
The droplets have a tendency to conglomerate to one big mass, but on being shaken they fall apart into countless little droplets again. It is used to ignite explosives, like mercury fulminate, the explosive character is one of its general themes.
- Video recording of this lecture in English language: https://youtu.be/Pt1nA32sdHQ
- Video recording of this lecture in Arabic language: https://youtu.be/uFdc9F0rlP0
- Link to download the book free: https://nephrotube.blogspot.com/p/nephrotube-nephrology-books.html
- Link to NephroTube website: www.NephroTube.com
- Link to NephroTube social media accounts: https://nephrotube.blogspot.com/p/join-nephrotube-on-social-media.html
share - Lions, tigers, AI and health misinformation, oh my!.pptxTina Purnat
• Pitfalls and pivots needed to use AI effectively in public health
• Evidence-based strategies to address health misinformation effectively
• Building trust with communities online and offline
• Equipping health professionals to address questions, concerns and health misinformation
• Assessing risk and mitigating harm from adverse health narratives in communities, health workforce and health system
5-hydroxytryptamine or 5-HT or Serotonin is a neurotransmitter that serves a range of roles in the human body. It is sometimes referred to as the happy chemical since it promotes overall well-being and happiness.
It is mostly found in the brain, intestines, and blood platelets.
5-HT is utilised to transport messages between nerve cells, is known to be involved in smooth muscle contraction, and adds to overall well-being and pleasure, among other benefits. 5-HT regulates the body's sleep-wake cycles and internal clock by acting as a precursor to melatonin.
It is hypothesised to regulate hunger, emotions, motor, cognitive, and autonomic processes.
These lecture slides, by Dr Sidra Arshad, offer a simplified look into the mechanisms involved in the regulation of respiration:
Learning objectives:
1. Describe the organisation of respiratory center
2. Describe the nervous control of inspiration and respiratory rhythm
3. Describe the functions of the dorsal and respiratory groups of neurons
4. Describe the influences of the Pneumotaxic and Apneustic centers
5. Explain the role of Hering-Breur inflation reflex in regulation of inspiration
6. Explain the role of central chemoreceptors in regulation of respiration
7. Explain the role of peripheral chemoreceptors in regulation of respiration
8. Explain the regulation of respiration during exercise
9. Integrate the respiratory regulatory mechanisms
10. Describe the Cheyne-Stokes breathing
Study Resources:
1. Chapter 42, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 36, Ganong’s Review of Medical Physiology, 26th edition
3. Chapter 13, Human Physiology by Lauralee Sherwood, 9th edition
4. 2014: It’s time for Type 1 diabetes
Outcome: Birth of T1SWAS, T1 SWBHT Advice & Support
• 10+ years of transformation
– “Right Care, Right Here”
– Type 2 diabetes care closer to
home
• Helped to create time/space
to develop type 1 diabetes
care
– BUT ask people with diabetes
– ‘Voice of the customer’
• Planned continuous
improvement methodology Survey autumn 2014
5. Cycle 1: Autumn 2014:
Voice of the customer
We asked PWD type 1:
• What are their specific
needs?
• Which new elements could
add value?
• Which features must we
retain?
• Imagine… “no holds
barred!”
PWD type 1 told us:
• Access needs improving
– Greater flexibility in the timing and
frequency of support
– Faster access to support & advice
• “Mind the gap”
– Peer support
– Emotional support
– Psychological support
• Tools that allow closer
communication
– Open to Skype, sms-support,
secure messaging, etc.
36 online & 17 paper form responses analysed
6. Patients get to spend
an average of
three hours
per year
with a professional…
…if they are lucky!
7. The average person with diabetes:
spends three hours each year
with a professional
The remaining 8,757
hours, they care for
themselves.
3
8,760
= 0.03 %
8. Spring 2015, T1SWAS launch:
supported by PHR "Patients Know Best™"
PlanPlan
DoDoStudyStudy
ActAct
““Voice of customer”Voice of customer”
surveysurvey
Improve accessImprove access
Greater breadthGreater breadth
Technology enabledTechnology enabled
PKB “the vehicle”PKB “the vehicle”
Carry out the planCarry out the plan
Determine whatDetermine what
changes need to bechanges need to be
mademade
What was learnedWhat was learned
�
9. PHR/PKB at my Trust
• Pricing model a barrier to extended use*
• Behçet service Specialist Commissioning fund surplus
used to add diabetes/endocrinology**
2013 2014 2015 2016 2017+…...
Immunology*
choose PKB
Behçet service*
join in, ££
Desire to scale-
up PKB**
Evidence of
meaningful use
Cerner Patient
Portal:
HealtheLife
10. Why use PKB?
• Expediency! It was
available
• Someone else was
paying!
• Tried & tested
• Rich variety of functions
• Functions include
– Secure messaging
– Laboratory test result
Integration
– Care planning
– Library for links &
documents
– Skype consultations
integrated
– Tracking of biomedical
measurements… etc.
11. Implementing Patients Know Best
• Each person invited face-face in consultation
– 1 minute sign-up
– PKB leaflets to take away, for the curious
– Clinic letter sent by secure message within 3 business days
• Team members trained & added, patient-by-patient
PlanPlan
DoDoStudyStudy
ActAct
““Voice of customer”Voice of customer”
surveysurvey
Improve accessImprove access
Greater breadthGreater breadth
TechnologyTechnology
enabledenabled
Implement PKBImplement PKB
Offer to PWDOffer to PWD
Engage theEngage the
teamteam
trainingtraining
DetermineDetermine
what changeswhat changes
need to beneed to be
mademade
What wasWhat was
learnedlearned
People with diabetes
Diabetes nurses
Dietitian
Doctors
Emotional support team
Peer support team
12. Evaluation Sept 2015
•In use 5 months
•~200 patients using
PKB
• 50:50 type 1
diabetes &
endocrine
•N = 30 (15% response
rate)Numbersofpatients/HL7messagesexchanged
Cycle 2 of continuous Improvement
Evaluating PKB
13. Evaluation of PKB: September 2015
Use of PKB by people with type 1 diabetes:
I do not own
the record
I feel I own
the record
15. Evaluation of PKB: September 2015
Time & cost saving Impact of PKB as perceived by people with type 1 diabetes:
Can help support a business case
justification to adopt PHR
16. Impact of PKB on doctor/nurse-patient relationship
perceived by people with type 1 diabetes
Can help support a values-based
justification to adopt PHR
17. People with diabetes said…
“Using the messaging
service put my mind
at rest”
“I received a reply
much faster than I
would have expected
through more
traditional means.”
“It’s useful that
correspondence is
saved for me to look
back over, so I can
process the
information at a pace
that suits me” “PKB helped me to construct
a more considered and
detailed question than I
would have managed
verbally whilst feeling unwell
and confused”
“I feel safe in the
knowledge that I have
expert advice at the click
of a button. Excellent.”
“I like to use this PKB
because I don't have to
keep going to
appointments and it
saves me a lot of time”
“PKB has enabled me to
have discussions with
my consultant and the
team - for which I am
incredibly grateful.”
“I find it very reassuring
that you are able to
contact your consultant
very quickly and resolve
any concerns or fears you
might have”
“I think this is really
useful when you are
worried or concerned”
“I have found PKB invaluable,
I needed guidance with an
issue & the doctor was able to
help, advise and guide me
through my treatment via the
messaging service.”
18. Diabetes UK annual professional
conference March 2016
Runner-up
DUK Education and
Self-care award
19. Further evaluation:
February 2016
•In use 10 months
•346 patients using
PKB
•New focus is
• Value-added
• PKBs capacity
to eliminate
‘wastes’Numbersofpatients/HL7messagesexchanged
Spring 2016:
Cycle 3 of continuous Improvement
20. PKB use adds value & can
eliminate ‘wastes’
Commonest wastes are ‘waiting for things’ & ‘duplication’
Greatly
Improved
Not
changed
21. Add value such as
•Great to have advice from my
nurse, dietitian and consultant on
hand in one place
•Online processes are faster and
more convenient
•When I ask a question, I get a
speedy response that puts my
mind at rest
•It shows me that the whole team
is working together to solve my
problem
•Greater understanding of test
results
Eliminate waste such as
•No more appointment reminder
letters
•Specialists and GPs no longer
request same tests
•I used to have to leave telephone
messages and not know when my
call will be returned any more
•No more unnecessary clinic visits
•My query used to be handled by
several people before it got to my
nurse, now it's immediate
People with diabetes said…
23. PKB Overall
• Functions ++
• Ease of use & liked by
patients
• No need for training
• Flexible modes of
connection, e.g. sec.
message/Skype
• Achieved meaningful use
• Potential to promote team
working
• Potential to work across
whole system pathways
• Not all find it easy
• Disadvantages the ‘digital
poor’?
• LTC care+, but no good in
episodic (acute) care
• Use by professionals patchy
• Lack of work credit & JP time
• Sign-up task rests with senior
nurses & docs
• Poor analytics
• Not integrated into workflow
24. Tools for diabetes
#ConnectedHealth
HbA1c Results to Patients+
https://vimeo.com/91089977
‘Florence’ Simple Telehealth* http://bit.ly/1OtehBC
Skype Consultations** https://youtu.be/e6JSVVtBkto
Cerner Patient Portal*** http://bit.ly/24TpVKb
2013 2014 2015 2016 2017+…...
‘Florence’
Simple
Telehealth*
Skype
Consultations**
PHR with secure
messaging, PKB
Evidence of
meaningful use
Cerner Patient
Portal***
HealtheLife
2011-12
HbA1c Results to
Patients+
26. Tools for diabetes #ConnectedHealth
• Can help sustain
supported LTC self-care
• Can be deployed
effectively
• Offer great opportunities
to add value to diabetes
care
• Break down traditional
boundaries in care
• Help build closer
relationships between
people with diabetes and
their healthcare team
“Healthcare is a relationship
based on trust”
Using #ConnectedHealth
“at first it improves your
relationship. Later on it improves
the person’s health”
The situation–
Our organisation hs been working through major transformation helping to create care closer to home for over 10 years
The move to support people with type two diabetes within primary care also had the effect of creating space and time to develop a specific type one diabetes service
In autumn 2014 we engaged people with type 1 diabetes to try to design a service that could meet their wider needs using a survey and focus groups
Throughout the process we asked people to Think widely about their needs, going beyond traditional boundaries to imagine what could best add value for them
Feedback suggested we should concentrate on
-making access to the specialist team faster and more flexible;
-to address gaps in care especially Peer support and emotional and psychological support too.
-There was a clear appetite amongst patients for technology enabled care, at that time our team was using Skype and simple telehealth.
The service was launched around a year ago, badged as the “type one diabetes Sandwell and West Birmingham advice and support Service”, or T1SWAS for short
We were fortunate, in that the trust was already using a well-regarded web-based patient health record called patients know best and wished to test out its capabilities on a larger scale. So PKB was the chosen vehicle to offer a variety of functions including
-Secure messaging between patients and their diabetes team [unlike email, secure messaging offers patient context]
-Sharing of laboratory blood test results
-virtual consultations using Skype
-the optional ability for patients to track BP, weight, steps & activity, as well as glucose readings etc.
Patients were invited at the time of that consultation, it takes only one minute to sign up, if patients were unsure they could take away a leaflet & sign up later.
PKB records was usually populated with the clinic letter, sent within three business days.
Other team members came on board as patients under their care signed up to PKB. Using patients know best allowed us to readily extend the multidisciplinary team Beyond traditional boundaries to include colleagues working for Sandwell Esteem, who provide emotional and psychological support and who have also established successful peer support groups linked to our service
After the service has been running for sometime we planned an evaluation by questionnaire. By this time 221 patients had signed up and were using patients know best, Half with type one diabetes, Half with endocrinology problems.
30 people completed the survey giving response rate of over 15%.
Describe what the survey responses to tell us about use of PKB core functions
Describe what the survey responses to tell us about potential for greater/ extended PKB use & functions
Describe what the survey responses to tell us about impact of PKB core functions (especially on patience time and costs)
Describe what the survey responses to tell us about potential impact for greater/ extended PKB use & functions (especially on patience time and costs)
… just to highlight some of the feedback
Information that can be processed in a more personalised way
Ready access to expert advice
Improved speed to resolve concerns and fears, time-saving
In short, feedback that suggests the professional-patient relationship has been greatly enhanced
From the feedback received, our next steps plan to focus on a Deeper dive into how we can make care more personalised to add value and eliminate wastes in care. We anticipate that that will lead to many changes to the structure and working practices in the outpatient clinic and the wider support to the T1SWAS Service
The ‘electron’ of professional care is seen to be made up of many leptons- emotional support team, peer support mechanisms, etc. The electron can be where it needs to be, all because of connected health…
In summary Mr Chairman, web-based personal health records
are available
Can be deployed across diabetes teams
Can add greater value to diabetes care
Can help breakdown traditional boundaries and extent the scope of the multidisciplinary team
Have great value in building closer relationships between people with diabetes and their healthcare team
This is one example of great potential of connected health–if you believe that healthcare is a relationship based on trust, using connected health tools you will find this quote is a truism: at first the relationship improves after which patient's health does too