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WWW.DHONUK.COM – MARKETING ART IN AN
EMERGING MARKET
MEMBERS:
NAGHMA
UMA
KANGKAN
RASHIN
CHANDRU
The Dhonuk.com Story
Jan 11,2011, Shamit
Bagchi was in a
contemplative mood.
He was working
as an engineer
for the past 8
years.
He decided
to do his
post
graduation
from IIM
Banglore
An idea struck
him: combine
Consumer
Behavior and Art
He resigns his
job
He started an
online art
firm
www.dhonuk
.com
BACK GROUNDBACK GROUND
A HNI was defined as a person with
net assets of at least US Dollar 1
million (roughly INR 50 million),
excluding that persons primary
residence and consumables. An
Ultra HNI was a person who had an
investable income of US Dollar 30
million (roughly INR 1.5 billion).
HIGH NETWORTH INDIVIDUALS
Worldwide, art related
products were
estimated to comprise
approximately 16% of
all luxury goods.
SHARE OF LUXURY GOODS/
PASSION INVESTMENT
THE INDIAN ART MARKET
GROWTH OF THE INDIAN
ART MARKET
The art categorized as “Affordable” saw huge rise of
sale in India.
It as in a range between INR20,000 to INR75,000.
This segment of buyers was probably expanding and
benefiting the most.
India was not a big market for arts, but technological
interventions like The Art Project by Google
broadened the interest of anyone who had
dormant interest in the visual fine arts.
Online art auctions had also seen a rise in the Indian
art context.
MODES OF SELLING ART
WEBSITES SELLING ART
DHONUK – INDIAN ART LEAGUE
 Dhonuk is an online platform for art lovers.
 It provides an online space for creativity in
the art.
 It is a platform to connect artist and
artsumer.
FEATURES ON THE WEBSITE
• Enabled registered artists to showcase their own
profile and upload photos of their artwork.
• Leave comment
• Discussion forum for consumer
• Art lover and art connoisseurs could interact with
artists and other buyers.
• Art can be Ordered through email or telephone
• Affiliated artist create art according to customer
feedback
• Dhonuk provides
- Convenience buying
- Includes added advantage.
FORMS OF ART AVAILABLE IN
DHONUK
AbstractArtDigitalArt
FINE ART
• It was created on aesthetic rather than decorative
ground.
• Fine art buyers
- Home decorator
- Art collector
- Wealthy HNIs
• Lifestyle
- Very active socially
- Indulged themselves in art in some way
- Travel in luxury car
- Stay in luxury apartment
ABSTRACT ART
• It does not represent reality, it s based on actual reality.
• Abstract art buyers
- One who understand the deeper meaning behind
the symbol of religion
- Who had deep aesthetic sense
- Who is not very open in discussing their ideas,
etc.
• Lifestyle
- Contemplative person – enjoy walking in park,
indulge in gardening.
- They were often reclusive and solitary beings
- They will read lot of books.
- Read more religious books
FIGURATIVE ART
• It is inspired by natural world.
Make use of tangible objects to convey
message.
• Figurative art buyers
- Understands exactly what the artwork
conveys.
- They have strong analytical skills.
• Lifestyle
- High level TV viewing.
- Highly social.
DIGITAL ART
 Artworks created on a computer
 Digital art buyers
- Enjoys non-traditional and concept
imaginary art.
- Consumers are interested in a
contemporary society.
 Lifestyle
- Relies on social networking for art.
- Easily socializes with people.
NUMBER OF HIGH NET WORTH
INDIVIDUALS
YEAR
2005
2006
2007
2008
2009
2010
COMPETITORS OF DHONUK
POSITIONING OF DHONUK WITH
RESPECT TO COMPETITORS
Deviant Art
Dhonuk
Artflute
Saffron Art
Traditional Art
Galleries
HighLow
Deviant Art
Saffron Art
Artflute
Dhonuk
Traditional Art
Galleries
experiential
accesibility
HighLow
LIFE STYLE ANALUSIS – QUESTIONNAIRE
SAMPLE QUESTIONS
• ACTIVITIES:
• I often go to theatres
• I read the newspaper everyday
• I follow news on the arts
• INTERESTS:
• I am interested in learning about society
• I like to collect art works
• I like to buy a variety of things
 OPINIONS:
 We should be updated with different aspects
and issues in the society.
 I feel emotionally involved with art as this
makes me feel satisfied.
 I am a very spiritual person
CONSUMERS UNIQUENESS ANALYSIS –
QUESTIONNAIRE
SAMPLE QUESTIONS
 SELF-CONCEPT SCALES:
 I collect unusual products as a way of telling
people that I am different
 I actively seek to develop my personal
uniqueness by special products or brands
 Concern for being out of place doesn’t prevent
me from wearing what I want to wear
INVOLVEMENT ANALYSIS –
QUESTIONNAIRE
SAMPLE QUESTIONS
 INVOLVEMENT SCALES:
 I would be interested in reading about how
the artwork is made
 I would be interested in art journals and
magazines
 I speak to a lot of curators before buying an
art
ANALYSIS
• The analysis has been carried for from three
dimensions of consumer behavior:
– Lifestyle
– Uniqueness
– Involvement levels
• Buyers lifestyle, income and social status contribute
much to a customer’s preference on art materials
and their sense of uniqueness and involvement in
the field.
• Data showing increase in the no. of HNI in India is a
positive sign showing a great opportunity for
Dhonuk
• Young buyers are more interested in digital arts.
Indian population statistics shows the future census
of Indian consumer sector would be of 70% youth.
A bi-polar segmentation for both elite league (fine
art) and youth (digital art) could help Dhonuk to
wake up from the present stagnant situation
 Dhonuk- white –orange, not that much
impressive.
 Most of the tab boxes are having a highlighted
look (white, orange) lacking some standard
inconvenience
• Lifestyle - Segment Classification:
– Intellectual type
– Nature lovers
– Spiritual people
– Entertainment lover
– Art analysts etc.
• Involvement – Segment Classification
– High, middle and low level
• Uniqueness – Segment Classification
– Willingness to defend one’s beliefs and self
satisfaction
– Desire not to always follow rules
 Positioning
Artflute
Deviant
Dhonuk
Saffron Art
Traditional
Galleries
Interactivity
Brand Personality
High
Dhonuk
Deviant
Saffron Art
Artflute
Traditional
Galleries
experiential
accesibility
High
STRENGTH OF COMPETITOR
PROPOSED MARKETING MIX
• Price: Artwork price range on Dhonuk is from INR
5000 to INR 100,000.
• Product: Products include digital and
contemporary art. Contemporary art works
will be displayed with prominent themes
relating to nature, spiritual symbols along
with ample data provided about each of the
artworks. Details of technique, history of the
artist’s shows to establish their reputation will
all be documented in greater detail.
• Place: Online availability is definitely the key
differentiator to provide greater accessibility. Online
transaction gateway to enable online buying is in the
plans for the near future.
• Promotion: Promotion will be through word of mouth
and targeting the psychographics identified through
advertising, PR campaigns, and social media, art
awareness events and seminars, free art pamphlets
usage along with art exhibition event promos.
DHONUK.COM

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DHONUK.COM

  • 1. WWW.DHONUK.COM – MARKETING ART IN AN EMERGING MARKET MEMBERS: NAGHMA UMA KANGKAN RASHIN CHANDRU
  • 3. Jan 11,2011, Shamit Bagchi was in a contemplative mood. He was working as an engineer for the past 8 years. He decided to do his post graduation from IIM Banglore An idea struck him: combine Consumer Behavior and Art He resigns his job He started an online art firm www.dhonuk .com
  • 5. A HNI was defined as a person with net assets of at least US Dollar 1 million (roughly INR 50 million), excluding that persons primary residence and consumables. An Ultra HNI was a person who had an investable income of US Dollar 30 million (roughly INR 1.5 billion). HIGH NETWORTH INDIVIDUALS
  • 6. Worldwide, art related products were estimated to comprise approximately 16% of all luxury goods. SHARE OF LUXURY GOODS/ PASSION INVESTMENT
  • 7. THE INDIAN ART MARKET
  • 8. GROWTH OF THE INDIAN ART MARKET
  • 9. The art categorized as “Affordable” saw huge rise of sale in India. It as in a range between INR20,000 to INR75,000. This segment of buyers was probably expanding and benefiting the most. India was not a big market for arts, but technological interventions like The Art Project by Google broadened the interest of anyone who had dormant interest in the visual fine arts. Online art auctions had also seen a rise in the Indian art context.
  • 12.
  • 13. DHONUK – INDIAN ART LEAGUE  Dhonuk is an online platform for art lovers.  It provides an online space for creativity in the art.  It is a platform to connect artist and artsumer.
  • 14. FEATURES ON THE WEBSITE • Enabled registered artists to showcase their own profile and upload photos of their artwork. • Leave comment • Discussion forum for consumer • Art lover and art connoisseurs could interact with artists and other buyers. • Art can be Ordered through email or telephone • Affiliated artist create art according to customer feedback • Dhonuk provides - Convenience buying - Includes added advantage.
  • 15.
  • 16. FORMS OF ART AVAILABLE IN DHONUK AbstractArtDigitalArt
  • 17. FINE ART • It was created on aesthetic rather than decorative ground. • Fine art buyers - Home decorator - Art collector - Wealthy HNIs • Lifestyle - Very active socially - Indulged themselves in art in some way - Travel in luxury car - Stay in luxury apartment
  • 18.
  • 19. ABSTRACT ART • It does not represent reality, it s based on actual reality. • Abstract art buyers - One who understand the deeper meaning behind the symbol of religion - Who had deep aesthetic sense - Who is not very open in discussing their ideas, etc. • Lifestyle - Contemplative person – enjoy walking in park, indulge in gardening. - They were often reclusive and solitary beings - They will read lot of books. - Read more religious books
  • 20.
  • 21. FIGURATIVE ART • It is inspired by natural world. Make use of tangible objects to convey message. • Figurative art buyers - Understands exactly what the artwork conveys. - They have strong analytical skills. • Lifestyle - High level TV viewing. - Highly social.
  • 22.
  • 23. DIGITAL ART  Artworks created on a computer  Digital art buyers - Enjoys non-traditional and concept imaginary art. - Consumers are interested in a contemporary society.  Lifestyle - Relies on social networking for art. - Easily socializes with people.
  • 24.
  • 25. NUMBER OF HIGH NET WORTH INDIVIDUALS YEAR 2005 2006 2007 2008 2009 2010
  • 27. POSITIONING OF DHONUK WITH RESPECT TO COMPETITORS Deviant Art Dhonuk Artflute Saffron Art Traditional Art Galleries HighLow
  • 28. Deviant Art Saffron Art Artflute Dhonuk Traditional Art Galleries experiential accesibility HighLow
  • 29. LIFE STYLE ANALUSIS – QUESTIONNAIRE SAMPLE QUESTIONS • ACTIVITIES: • I often go to theatres • I read the newspaper everyday • I follow news on the arts • INTERESTS: • I am interested in learning about society • I like to collect art works • I like to buy a variety of things
  • 30.  OPINIONS:  We should be updated with different aspects and issues in the society.  I feel emotionally involved with art as this makes me feel satisfied.  I am a very spiritual person
  • 31. CONSUMERS UNIQUENESS ANALYSIS – QUESTIONNAIRE SAMPLE QUESTIONS  SELF-CONCEPT SCALES:  I collect unusual products as a way of telling people that I am different  I actively seek to develop my personal uniqueness by special products or brands  Concern for being out of place doesn’t prevent me from wearing what I want to wear
  • 32. INVOLVEMENT ANALYSIS – QUESTIONNAIRE SAMPLE QUESTIONS  INVOLVEMENT SCALES:  I would be interested in reading about how the artwork is made  I would be interested in art journals and magazines  I speak to a lot of curators before buying an art
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. ANALYSIS • The analysis has been carried for from three dimensions of consumer behavior: – Lifestyle – Uniqueness – Involvement levels • Buyers lifestyle, income and social status contribute much to a customer’s preference on art materials and their sense of uniqueness and involvement in the field.
  • 47. • Data showing increase in the no. of HNI in India is a positive sign showing a great opportunity for Dhonuk • Young buyers are more interested in digital arts. Indian population statistics shows the future census of Indian consumer sector would be of 70% youth. A bi-polar segmentation for both elite league (fine art) and youth (digital art) could help Dhonuk to wake up from the present stagnant situation
  • 48.  Dhonuk- white –orange, not that much impressive.
  • 49.  Most of the tab boxes are having a highlighted look (white, orange) lacking some standard inconvenience
  • 50. • Lifestyle - Segment Classification: – Intellectual type – Nature lovers – Spiritual people – Entertainment lover – Art analysts etc. • Involvement – Segment Classification – High, middle and low level • Uniqueness – Segment Classification – Willingness to defend one’s beliefs and self satisfaction – Desire not to always follow rules
  • 54. PROPOSED MARKETING MIX • Price: Artwork price range on Dhonuk is from INR 5000 to INR 100,000. • Product: Products include digital and contemporary art. Contemporary art works will be displayed with prominent themes relating to nature, spiritual symbols along with ample data provided about each of the artworks. Details of technique, history of the artist’s shows to establish their reputation will all be documented in greater detail.
  • 55. • Place: Online availability is definitely the key differentiator to provide greater accessibility. Online transaction gateway to enable online buying is in the plans for the near future. • Promotion: Promotion will be through word of mouth and targeting the psychographics identified through advertising, PR campaigns, and social media, art awareness events and seminars, free art pamphlets usage along with art exhibition event promos.