Use DevOps to build your learning organization. Keynote from DevOps Enterprise Summit 2017. https://www.youtube.com/watch?v=77-jns8fY-M

1. WE CONNECT ACTIVE PEOPLE
WITH THEIR PASSIONS
@ScottNasell

2. Platforms Engineering
Columbia Sportswear Company Scott Nasello

3. Beginning State (2015)

4. 4
Turn the Ship Around – Captain Marquet
“You are either building a learning organization or you are
LOSING to someone who is” - Andrew Clay Shafer
https://2iq.nl/wp-content/uploads/2017/03/blog_USS-Santa-Fe.jpg

5. https://www.shutterstock.com/image/352524266
Be a servant leader, an adaptive learner, role
model
Know Yourself, your people, and your profession
Do the right things right, timely decisions

6. https://puppet.com/resources/whitepaper/2014-state-devops-report

7. Columbia Sportswear Case Studies
https://pixabay.com/en/storage-papers-office-cabinet-1209059/
“Teach an organization to fix itself…” – Damon Edwards
DOES15

8. METHODS
• Automagic    
• WYSIWG
• PowerShell DSC 
• Greenfield first
• N tier packaged app
• Chaos (Switch
Leads)
1. Server provisioning
RESULTS
• Pets  Cattle
• 1500+ Servers
• 75+ Recipes
• Brownfield
• Retail (3rd party)
https://pixabay.com/en/turtle-reptile-rock-shell-carapace-956269/

9. METHODS
• PMO move list
• Stretched vSAN
• Automated Testing
• Automated Moves
• Chaos (Switch
Leads)
2. Datacenter move
RESULTS
• $M Cost avoidance
• 19 Racks eliminated
• No downtime
• 655 servers moved
• Happy CIO 
• 2017 Storage Move
Columbia Sportswear Company Scott Nasello

10. 3. ”Fuller” stack engineering teams
METHODS
• Rockstars (Goldfuss)
• Blended infra teams
• Cross-training
• Chaos (Switch
Leads)RESULTS
• 5th cycle
• Beginner mindset
• Empathy
• 60+ Weekly Retros
• Level 2 Org!
• Service Desk 
• Pod loaned to ODP
• Anti-”Brent” pattern
https://www.istockphoto.com/photo/paintbrush-with-red-white-and-blue-oil-paint-gm477135528-66977367

11. METHODS
• GitLab CI
• PowerShell wrapper
• Python wrapper
• Empowerment
4. ChatOps
RESULTS
• 400+ Scripts
• 200 commands/day
• 120+ Users
• Automation First
Partners innovating
• Self Service
• 12+ Technologies
• Tier 2 Support Org
Columbia Sportswear Company Scott Nasello

12. METHODS
• GitLab CI
• Controls as Code
• Testing (pester)
5. Pipelines
RESULTS
• Day 1 (“ETSY”)
• SOX 404
• Auditor self service
• External DNS
• Anti-virus Scanning
• Open Data Platform
https://www.shutterstock.com/editor/image/336253784

13. Columbia Sportswear Company F16_Rejuvination_of_Trail_TK_CF009263
6. Gifts

14. 7. Public Cloud, APIs, Open Data
Platform
METHODS
• EA & DevOps 
• Embedded
engineers
• Cloud (PaaS) first
• Microsoft VSTS
CI/CD
• * as Code
RESULTS
• CI/CD Pipelines!
• Day 1 onboarding
• Vendor partnership
DEMO
Zero  Hero Tue @
2:50
https://www.shutterstock.com/image/745243441

15. 2015 2017
Siloed Experts in specialist teams “T-shaped” Engineers in cross-functional teams
System Admins w/Point and click
behaviors
”Fuller Stack” engineers using CI pipelines
Individuals optimizing for their function Team players optimizing for platforms (DFM)
Capable, confident, and complacent Learning organization; skilled at change
Command & Control leadership Empowered/Engaged teams
Private cloud orientation Public cloud first orientation
Slow, reactive, and technology hoarding ChatOps (diffusion, transparency, velocity)
Overreliance on vendors Loosely coupled technologies, open source
Focus on utilization Focus on quality, speed, + delivery (low WIP)
Postmortems (after major outage) Weekly scheduled retrospectives
Public Cloud, APIs
Open Data Platform

16. https://www.flickr.com/photos/smemon/5683686224/
Honoring & extracting reality – C. Kissler

17. Columbia Sportswear Company F17_SKI_HOOD_MG_577

18. https://pixabay.com/en/despaired-businessman-business-2261021/

19. Columbia Sportswear Company F16_Casual-Outdoor_TK_DSC_5689

20. http://www.istockphoto.com/editor/78d8e8ec35ce8d4d82251481d59358af#assetId=504247348

21. 21
”Don’t be
overwhelmed
by DevOps
Nirvana
Each
improvement is
like a savings
deposit”
https://www.youtube.com/channel/UCjqjgYc1Lmmw8GbajPDKgDg
29 dominoes! : https://arxiv.org/pdf/1301.0615v1.pdf

22. Columbia Sportswear Company F16_Rejuvination_of_Trail_TK_DSC_4732

23. https://pixabay.com/en/nature-rocks-heaven-landscape-sky-2660083/
The road ahead

24. Columbia Sportswear Company S16_CaddoLake_TK_5702
What we don’t know how to do (YET)
What we’re looking for help with

25. Thank You !
@scottnasello Columbia Sportswear Company F16_Rejuvination_of_Trail_TK_DSC_5017