The document outlines strategies for lawyers to develop a niche practice. It discusses defining a niche based on factors like practice area, industry, and client characteristics. Developing a niche requires analyzing trends, competitors, and one's experience to identify opportunities. It also involves crafting clear messaging around the unique value provided to clients and using multiple marketing channels to promote expertise. The document provides tools to guide lawyers through each step of niche development and success.
1. Discovering the Power and
Profitability of Focus
Developing or
Deepening Your Niche
NJSBA July 16, 2015
2. Program Outline
A word about the handouts
Part One: Understanding Niches
I. Definition
II. Why Niche?
III. Myths, Challenges, and Mistakes
IV. Examples
3. Program Outline
Part Two: Hands-On Process
I. Analysis Tool, Part 1
II. Analysis Tool, Part 2
III. Trend Research
IV. Competitive Intelligence
V. More Examples
4. Program Outline
Part Three: Marketing a Niche
I. Identity Message and Value Proposition
II. Client Centricity
III. Multiple Channels of Communication
IV. Networking
V. Online Presence
5. Follow Up Resources
• Email w/ requests for specific info:
bill@successtrackesq.com
• Copy of this slide deck
• 90-day Niche Development
Program
• Marketing Jumpstart
7. Definition
An approach to marketing and
managing your practice that clearly
differentiates you from other attorneys,
and identifies you as a go-to expert
for specific legal needs in the minds of
both targeted clients and referral
networks, and the broader public.
11. Niche Parameters
• By practice area
• Type of problem, opportunity,
industry/sector
• Business / demographic characteristic
• An entire firm
• A practice group within a larger firm
• A practice -- within a firm or as a solo
13. Rule 7.4 (a), Communication of Fields of Practice
& Specialization: A lawyer may communicate the fact that
the lawyer does or does not practice in particular fields of law.
Advisory Opinion: “A lawyer may indicate that the lawyer
‘concentrates in,’ ‘focuses on,’ or that the practice is ‘limited to’
particular fields of practice as long as the statements are not false
or misleading in violation of Rule 7.1”
Rule 7.1, Communications Concerning a Lawyer’s
Services “A lawyer shall not make a false or misleading
communication about the lawyer or the lawyer's services. . . . ”
The “Specialist” Issue
14. Sample Phrases
“I focus on . . . .” or “I focus exclusively on . . . .”
“I primarily handle . . . .”
“We devote our resources mainly to . . . .”
“We concentrate our practice on . . . .”
“We represent only. . . .”
“I work with . . . .”
“We limit our practice to . . . .”
“One of the main areas I focus on is. . . .”
15. Acute Care Hospitals
“ . . . focuses exclusively on representation
of healthcare providers . . .”
“ . . . With a particular emphasis on
representation of acute care hospitals . . .”
babc.com
16. Why Niche?
1. Segmentation/specialization is everywhere
2. Create a unique identity
3. Be thought of by prospects and referral
sources in a specific context
4. Builds experience, confidence and
reputation faster
18. Why Niche?
5. Creates efficiency and increased
profitability
6. Easier to market
7. Easier to cross-sell
8. Allows for greater selectivity of clients
9. Can charge higher prices
19. Myths
1. It’s only successful for solos & small firms
2. You have to say No to everything else
3. It’s only for younger attorneys
4. You’ll be bored
5. There won’t be enough work
6. Someone else already fills the niche
7. You have to have only one niche
20. Challenges
1. Finding the 1-3 niches
2. Making the transition from your current
practice
3. Growing it before you are truly expert
4. Spending consistent time working on it
22. Mistakes
1. Not doing enough research and planning
2. Being too broad and thinking it’s a niche
3. Not sticking with it long enough
4. Not nailing down a compelling narrative
27. NAT Part 1: Your Experience
1. % of matter types in the last
5 years
2. Your unique experience,
qualifications, abilities
3. Patterns found in the work
from # 1
28. NAT Part 1: Your Experience
4. Ideal client’s business and/or
personal or characteristics
5. Personal values, interests,
causes, motivators
6. Relative profitability of
matter types from # 1
31. Trend Research
• Major Legal Trends
• JOBS Act (Jumpstart Our Business Startups)
• Google the phrase “trends in [target
phrase]”
• Set up Google Alerts
• Talk with colleagues and clients
• Legal research/docket search
32. A Mega-Trend
Aging Society (Shock of Gray, Ted Fishman)
• Undue influence
• Employment
• Nursing home & hospital finance, M&A
• Fraud
• Changes in provider partnership agreements
• Affordable Care Act accountability
34. NAT Part 2: The Marketplace
1. Nature of the legal or business
issue
2. Situation or event that triggers
expenditure of time and $
3. Main challenges to client posed
by #2
35. NAT Part 2: The Marketplace
4. Specific solutions and services
you provide to meet the needs
of #s 2 and 3
5. Measures of success/value from
clients POV
6. Market indicators: volume,
trends, tiers, competitors
36. Competitive Intelligence
• Ask contacts who else focuses on X
• Google well (synonyms, advanced
search strings, geography)
• Bar Association section groups
• Study competitors’ websites
50. Business Development Outline
1. Set your course
2. Target specific work/audiences
3. Chart universe of contacts
4. Convey effective messages
5. Use multiple channels
51. Business Development Outline
6. Build/expand online presence
7. Activate referral sources
8. Nurture existing clients
9. Strengthen client development
habits
54. Value Proposition
Key word = VALUE from client’s
POV
The Formula:
We help [specific target][verb +
problem/opportunity]so they can
[result/outcome].
55. PAR Stories
• A structure to create a catalog of
stories that illustrate your value
• P = Problem/Pain
• A = Action/Activity
• R = Results (from client-centric
POV)
OPENING: Doug
Welcome
Webcast People – download the materials; program includes facilitated work session and Q+A … this includes online …
We’ve broken the program up into Four parts:
Understanding Niches
A Hands on Process to create a niche
How to market your niche
Open discussion and follow up
Practice Area – litigation , real estate
Problem or Opportunity – online gaming and privacy
Industry / Sector – gas & oil / green energy / manufacturing
Demographic – married, children
Biz Characteristic – Family business manufacturing
Geography – your business or where the business is
----- Meeting Notes (10/2/12 15:43) -----
He is very specific - Disappointed - misuse of atheletes playing time
Watch these phrases
----- Meeting Notes (10/2/12 15:43) -----
He is very specific - Disappointed - misuse of atheletes playing time
Armed with the self assessment and the Marketplace view we are ready to move into how to craft and market your message.
Armed with the self assessment and the Marketplace view we are ready to move into how to craft and market your message.
Time Check: 10 AM
Two basic realms to work in.
Research about what you’ve done (that’s an internal focus),
the second part is looking outwardly and doing research about marketplace needs and linking your part 1 work to the marketplace.
Talk through first two slides. Then gave them 8 minutes (have us circulate with them)
Part 1 is about your experience. It is internal and about you and your interest.
% of matter types by whatever categories make sense to you. Go back 3-5 years put your main categories and guess as to the distribution them.
If you are a GC or in house counsel thinking about what’s next. If you see yourself as a generalist or doing a little bit of everything you need to unpack what you did into functions and industries and legal matters too. List what you worked on. Why did people come to you.
Unique experience, qualifications and abilities.
Personal experiences, certificates, board memberships, community activities
Patterns you see from the matter types. What kinds of clients, what business are they in? life cycle of the business? Competition? Stage of life?
B2C – children, aging parents, school age children
B2B -
#4 ideal Client Characteristics. Ideal client’s personal or business characteristics – why do you like them, why do they like you? This kind of person all day long
Examples: Divorce Real Estate
NOT triggering events that’s in part 2. This is about who are the people? Your values, your experience
What kind of personality do you like working with. The magic wand (thousand clients)
#5 Your Personal values, issues and causes. What are you drawn to? Why are you in the kind of practice you’re in in the first place. What keeps you going
Relative profitability – introduce idea of profit vs revenue – which ones?
#6 Profitability
TIME CHECK: Should be at about 10:10
NOW we’re going to take 8-10 minutes for you to complete the NAT part 1 Worksheet on page ____ of your Workbook
TIME CHECK: Run till about 10:20
----- Meeting Notes (10/2/12 15:43) -----
He is very specific - Disappointed - misuse of atheletes playing time
TIMECHECK 10:20
Legal trends handout
Now that you’ve looked at your experience, and before we go into Markeplace let’s talk about the importance of research and some trends.
Now back to transition from inside to external by how to research some trends. An example is a mega-trend of
Trend Research
- Legal research / docket search: What are the trends in the kinds of cases you want to do? How would you find out? Can you look at the docket to see how many cases. (e.g., housing court docket, patent filings, burau of labor stats, D&B industry search
1 Nature of legal or business issue. From the client’s point of view, how do they see the legal or business issue (e.g., purchase or sale of company, divorce, defending against a lawsuit, protecting asset, transferring wealth). What is the client trying to accomplish. Either moving away from pain or moving toward opportunity. What are the main issues that you see?
This is NOT about YOUR practice area or service offering.
2. Take something you identified in Part 1 – what is the nature of the legal issue
E.g., Commercial real estate is the part 1 – category – this is a practice area.
The business issue is we have to expand to grow – that is #2
The triggering event is funding with a building and a brownfield
Getting it done on time; competing interests; zoning barriers - #3
#3. Unpacking to get to the main challenges – look for patter s
TIME CHECK – Their worktime at about 10:30 to 10:40
TIMECHECK 10:40-10:45
Google Well = Do google smartly. Advanced search strings (using quotes). Go back to the boolean terms learned to do in Westlaw / Lexis.
----- Meeting Notes (10/2/12 15:43) -----
p
----- Meeting Notes (10/2/12 15:43) -----
This is a preview to client centricity - he identifies the top main problems. He was general biz law guy - and he is former GC of carvel.
----- Meeting Notes (10/2/12 15:43) -----
Big firm. This is all they do. You can grow with a niche.
----- Meeting Notes (10/2/12 15:43) -----
NFA is National Firearms Act
Microsite - allows for lazer focus separate site
Armed with the self assessment and the Marketplace view we are ready to move into how to craft and market your message.
THESE ARE QUICK SPIN INTRODUCTORY TIMES (MARKETING OUTLINE HANDOUT)
Blue are the areas to really focus on:
Here are the 9 things that make up comprehensive approach. We’re going to focus on 4.
We’ll focus on conveying effective messages; how to get the messages out
TO RECAP. THESE ARE OUR 4 FOCUS AREAS
This is the essential mindset shift (we have a handout)
This is the key value propositions / elevator speech. The first answer to What do you do.
Examples:
I help couples who’ve decided they have to divorce but don’t want to fight move through the process quickly and easily to have less harm to kids
I help musicians protect and exploit the economic value of their creations so they can maimize profit from them
I help manufacturing companies navigate envirotnmental regulations so they can update their plants cost effectiveluy
I help university’s and schools
DO THE VALUE PROPOSITION BLANK SHEET OF PAPER
SPEND SOME TIME HERE
DO THE WORKSHEET ON YOUR OWN
PAR Statements are an arsenal of stories you can draw on to illustrate your value proposition.
These support your value proposition.