This document discusses the development of a multi-functional "sensor" web service platform for citizen sensing called CITI-SENSE. The project aims to develop citizens' observatories, empower citizens to contribute environmental data, and support decision making. Three prototypes are being developed for air quality, noise, and indoor air quality monitoring using sensor data from 9 locations in Europe. Lessons learned include understanding user requirements, choosing standards to meet them, and that INSPIRE data specifications allowed quick development.