Presentation at the Dr. Walter Sicherheitsforum 2017.Tom van Herwijnen, Health, Safety & Security Manager, cbm International. A critical part of Duty of Care. Who employs staff with a disability? Do they travel?

1. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Who employs staff
with a disability?
Do they travel?
Developing a Disability-Inclusive
Travel Risk Management Plan
A critical part of Duty of Care
Tom van Herwijnen
Health, Safety & Security
Manager

2. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Speaker introduction
• Field, regional and HQ.
• Development Economist
• Lived and worked in Asia.
• Travelled as an individual and lived
with my family in Afghanistan
• High risk experience
• Build HS&S framework with a DI
core
• Share real life challenges.
• Aim and passion:
• Safeguard Aidworker lives.

3. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Our mission
CBM is an international
Christian development
organisation, committed to
improving the quality of life
of people with disabilities in
the poorest communities of
the world.

4. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Disability facts
• 1 billion disabled
• 150 million children
have a disability
• 6.7 million refugees
with a disability.

5. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Disability - reality
Nigeria has
• 26 million PwDs
• 50% are 0-24
• Massive challenges in:
• Education
• Health
• Employment
• Almost no donor
funding available for
disability

6. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
CBM’s Work - Disability Inclusive
Development
672
Projects
483
Partners
65
Countries

7. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
CBM Workforce
850 staff
Persons with disability:
CBM Total: 10 %
• Regional Offices: up to 20%
• Brussels Office: > 50%
Aim: disability
confident organisation

8. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Building S&S Capacity
S&S Training | 2016: 279 participants & 96 briefings
 Contextualised risks & vulnerabilities + mitigation
 Not training individual staff with a disability but teams
 Simulations with disability inclusion

9. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Disability Specific Security
Briefings
1. Pre departure
2. De-brief
Perpetual learning

10. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Cultural perceptions
Security for females with a disability
• Situational awareness
• Team work
• Last resort: self defence

11. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Case study
Visual impairment
Checkpoint
situation
NGO vehicle with a blind
employee on board

12. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Case study
Hearing impairment
• Warehouse
attacked
• Deaf staff don’t
hear gunshots
NGO warehouse
in a conflict zone

13. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Travel Risk Management -
Mobility impairment
Aidworker in
a wheelchair
goes on trip
Wheelchair is damaged during a flight

14. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Travel Risk Management -
some other examples
A blind traveler’s flight is delayed; further
information is on the monitors…
A deaf aidworker is on a
flight that is diverted…

15. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Case study – disability inclusive
emergency response
People with disabilities are
extra vulnerable:
• Can’t hear / see alarm
• Can’t run away from a flood
• Require devices lost in chaos
• Struggle to communicate
• Can’t reach a water point in a camp
• Are pushed away in the queue
People are left behind….
What can we do about it?

16. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Embed inclusion into Duty of
Care
• Discuss specific needs of staff with a
disability.
• Practice and adapt to changing
circumstances
• Train teams, not individuals
• Discuss needs with travel agents and
insurance companies
Highly motivated staff
Low staff turnover
Nothing about us
without us

17. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Available resources

18. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Duty of Care Award –
CBM Highly commended
International SOS Duty of Care
Awards 2016
Opportunity for INGOs to
share experience

19. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Global insecurity trend
Quote Feb. 2017 Int’l Crisis Group
• It is difficult to think of a time in
recent history with so many
destabilising factors.
NGOs face this reality while
we struggle to guarantee
programme continuity while
also safeguarding our staff.

20. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Ten ‘lessons’ setting up a
Security Management System
1 Leadership
commitment
DoC / S&S = strategic
risk, massive impact
2 Staff ownership No hindrance but
programme enabler
3 Focus: avoid
incidents
Invest: Crisis
Management
4 Embed in Risk
Management
Media, cyber, legal,
financial, reputational…
5 Set achievable
minimum standards
Allow country specific
adaptations

21. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Ten ‘lessons’ setting up a
Security Management System
6 Mandatory Staff
Training
NGO specific
Not off-the-shelf
7 Incident / near-miss
reporting
Prevent and learn
8 Allow staff time to
prepare
Tired staff make
mistakes
9 Dedicate staff Field experience
10 S&S budget Training, secure
vehicles, hotline

22. Buro Dr Walter | Disability inclusive Health, Safety & Security | March 2017
Questions & comments
Open to sharing
resources
www.cbm.org
Tom.vanHerwijnen@cbm.org
My ‘end of year
targets’ ……
• Harsh reality
• Aidworkers return
home safely