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Developer Experience Overview
The document discusses HP Cloud Services' Developer Experience (DevEx) strategy. DevEx aims to provide developers with simple, transparent, and consistent interfaces across websites, APIs, command line tools, and language bindings. Key aspects of the DevEx stack include open source Ruby and Java libraries, Unix/Mac and PowerShell command line interfaces, marketing and documentation websites built on Drupal, and a community forum. The goal is to put developers first and help HP Cloud Services succeed by strategically differentiating its public cloud experience.
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Developer Experience Overview
- 1. © Copyright 2012Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Developer Experience HP Cloud Services Director, Ross Jimenez
- 2. 2 Contents • Purpose • DeveloperExperience Charter • Mantra • DevEx Stack − Web Sites / Apps − Command Line Interfaces − Language Bindings − Technical Documentation − Developer Outreach / Evangelism • Measuring Success Developer Experience – HP Cloud Services
- 3. 3 Purpose To Answer Simple Questions Whois DevEx ? What does DevEx Believe in ? What does DevEx Do ? How does DevEx Do It ? How does DevEx help HPCS Succeed? Developer Experience
- 4. 4 Developer Experience –HP Cloud Services Mantra Developers first. Simplicity in interaction. Interfaces that exude Transparency. Consistency in experience. Personal relationships developer to developer.
- 5. © Copyright 2012Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. DevEx Stack
- 6. 6 Community & Documentation EnablingHP Cloud Services Developer Experience Charter: Enabling the Public Cloud Experience by providing proprietary and open source User Interfaces, Community features, Developer Tools and Technical Documentation that provide strategic differentiation for HP Cloud Services. • Sites/Apps (hpcloud.com, manage.hpcloud.com) • Community Features (forums.hpcloud.com) • Command Line Interfaces (Unix,Mac,Win) • Language Bindings (libraries) • API Documentation • Developer Outreach & Evangelism Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Developer Outreach & Evangelism Developer Experience Dependencies
- 7. 7 Overview & Strategy APIsDocumentation “Primary Interface for HPCS Services” • API Documentation First – Prior to Bindings/CLI/UI • cURL Video Examples • Web based Documentation & Examples • PDF based Documentation & Examples • Future: Interactive API Test Harness Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Identity Service Compute Block Storage Object Storage CDN Developer Outreach & Evangelism Community & Documentation Developer Experience
- 8. 8 Overview & Strategy APIsDocumentation Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Identity Service Compute Block Storage Object Storage CDN Developer Outreach & Evangelism Community & Documentation Developer Experience
- 9. 9 Overview & Strategy LanguageBindings (Libraries) “x-Provider and Community Engaged” Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Ruby - Fog Project Java – jClouds Project PHP (stand-alone) .NET (stand-alone) • Contribute to Existing x-Provider Projects • Avoids vendor lock-in by providing portable abstractions for common cloud services, allowing for greater flexibility in choosing and changing providers. • DevEx invests in Bindings that are used for derivative works • Ruby, .NET, PHP • Stand-alone Bindings released Open Source • Community Engagement / Outreach for other Lang Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies
- 10. 10 HPCS Target Languages& Current Status Target Communities and Languages In order of Priority 1. Java DevEx DevEx DevEx DevEx Communit y 2. JavaScript DevEx DevEx 3. Python 4. PHP DevEx DevEx DevEx DevEx 5. Ruby DevEx DevEx DevEx DevEx DevEx 6. Objective-C 7. .NET* DevEx DevEx DevEx DevEx 8. Perl 9. C * Identity Service Compute Object Storage CDN Block Storage DBaaS MySQL Done In Progress Not Started
- 11. 11 Ruby Binding –Fog Project Language Bindings (Libraries) Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Ruby - Fog Project Java – jClouds Project PHP (stand-alone) .NET (stand-alone) Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies • Leveraged by HPCS Management Console & HP Unified Unix/Mac CLI • Provider Support: HP Cloud, AWS, linode, joyent, rackspace cloud, gogrid, cloudstack
- 12. 12 Java Binding –jclouds Project Language Bindings (Libraries) Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Ruby - Fog Project Java – jclouds Project PHP (stand-alone) .NET (stand-alone) Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies • Fall ‘11 • DevEx establishes a relationship with the jclouds community (multi-cloud Java library) • Submits Object Storage and CDN code to them • March ‘12 • Other HP developers and the jclouds community complete the Compute work he started • April • Block Storage beta starts • DevEx gets the jclouds community early access, they just complete it on their own
- 13. 13 Java Binding –jclouds Project Language Bindings (Libraries) Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Ruby - Fog Project Java – jclouds Project PHP (stand-alone) .NET (stand-alone) Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies • Storage, CDN, Identity • Created to utilized on hpcloud.com (marketing site) • Release as OpenSource to PHP Community on GitHub
- 14. 14 Java Binding –jclouds Project Language Bindings (Libraries) Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Ruby - Fog Project Java – jclouds Project PHP (stand-alone) .NET (stand-alone) Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies • Storage, Compute, Identity • Released as OpenSource to .net community on CodePlex • Utilized by HP Unified Windows CLI
- 15. 15 Overview & Strategy CommandLine Interfaces “Developers Love CLIs” Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) HP Cloud Unix/Mac CLI HP Cloud PowerShell CLI (Windows) • Strategic Differentiator • Provide Unified CLIs “One CLI that works with all HP Cloud Services • CLI’s provide Scriptable interface for Developers • Developers who use Command Line heavy OS’s often prefer CLIs (Unix/Linux/Mac) • Value Added Functionality – Recursive Copy, xProvider Capabilities etc. Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies
- 16. 16 HP Unified Unix/MacCLI Command Line Interfaces “The HP Cloud CLI” Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) HP Cloud Unix/Mac CLI HP Cloud PowerShell CLI (Windows) • Ruby FOG based • Easy to Script and Schedule Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies
- 17. 17 Overview & Strategy CommandLine Interfaces “The Windows CLI” Language Bindings (Libraries) APIs (Documentation) HP Cloud Unix/Mac CLI HP Cloud PowerShell CLI (Windows) • Based on .NET API • Easy to Script and Schedule • Recursive copy Command Line Interfaces Web Sites / Apps Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies
- 18. 18 Overview & Strategy WebSites / Apps Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) http://hpcloud.com http://build.hpcloud.com http://manage.hpcloud.com http://connect.hpcloud.com from mantra: Simplicity in interaction. Interfaces that exude Transparency. Consistency in experience. • UI/UEX as a Differentiator. • Simple, yet functional Design. • Marketing Sites focused on enabling content changes by Business. • Spirit of HP brand without being held hostage to it. • Responsive Design goal (not completed). • HTML 5 / Standards Compliant. Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies http://blog.hpcloud.com
- 19. 19 Developer Experience –Marketing Site Web Sites / Apps Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) http://hpcloud.com http://build.hpcloud.com http://manage.hpcloud.com http://connect.hpcloud.com Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies http://blog.hpcloud.com
- 20. 20 Marketing Site –Technology Web Sites / Apps Platform: Drupal Technology: PHP • Drupal on bare metal in Vegas DC • HP Cloud Drupal Module • Backup/restore • File asset hosting • Links to Vimeo for embedded video • Posts data to SFDC for Contact Us and Leads • SFDC Reactive Chat • Logged In users: Support Explore hpcloud.com • Home • Products • Sign Up Leads + Contact Us + Chat Video Internal Service External Service
- 21. 21 Developer Experience –Documentation Site Web Sites / Apps Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) http://hpcloud.com http://build.hpcloud.com http://manage.hpcloud.com http://connect.hpcloud.com Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies http://blog.hpcloud.com
- 22. 22 Documentation Site –Technology Web Sites / Apps Platform: Drupal + Apache Technology: PHP • Drupal on bare metal in Vegas DC • HP Cloud Drupal Module • Backup/restore • File asset hosting • Links to Vimeo for embedded video • SFDC Reactive Chat • Logged In users: Support • Anonymous users: Sales • Original REST API behind Build • Overview • Services • Bindings • CLI Original REST API Docs Internal Service External Service
- 23. 23 Developer Experience –Community / Forum / KB Web Sites / Apps Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) http://hpcloud.com http://build.hpcloud.com http://manage.hpcloud.com http://connect.hpcloud.com Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies http://blog.hpcloud.com
- 24. 24 Community, Forum, KnowledgeBase– Technology Web Sites / Apps Platform: Drupal Technology: PHP • Drupal on bare metal in Vegas DC • HP Cloud Drupal Module • Backup/restore • File asset hosting • Posts data to SFDC for Support Tickets • SFDC Reactive Chat • Logged In users: Support • Anonymous users: Sales • Requires Console login to view Connect Status SSO Forum SSO Knowledge Base SSO Support Tickets SSO Internal Service External Service
- 25. 25 Blog Web Sites /Apps Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) http://hpcloud.com http://build.hpcloud.com http://manage.hpcloud.com http://connect.hpcloud.com Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies http://blog.hpcloud.com
- 26. 26 Blog Web Sites /Apps Platform: Drupal Technology: PHP • Moving to Drupal on Cloud Compute (Nova) • DBaaS early adopter • HP Cloud Drupal Module • Backup/restore to Cloud Storage • File asset hosting to CDN User Nova Instance 1 Nova Instance 2 DBaaS Instance Backups & Images to Swift via HP Cloud Drupal Plug-in Internal Service External Service
- 27. 27 Developer Experience –Management Console Web Sites / Apps Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) http://hpcloud.com http://build.hpcloud.com http://console.hpcloud.com http://connect.hpcloud.com Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies http://blog.hpcloud.com
- 28. 28 Management Console –Technology Web Sites / Apps Platform: Custom Technology: Ruby on Rails • Clean, uncluttered UI • Optimized for scale • HTML5 Compliant • Uses our HP FOG bindings under the hood • Extensible architecture • Intelligent Agents (IA’s) • Proprietary Platform Access Optimizations (PPAO’s) Management Console UI APIs HPCS Services (IaaS/PaaS) PPAO Indicates Future State Integration Services External Services HPCS IA’s HP FOG DevEx MQ Service
- 29. 29 Overview & Strategy Community& Documentation “Rich Documentation and Technical Content” Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Technical Documentation Technical Videos Forum Knowledge Base Developer Outreach & Evangelism Community & Documentation Developer Experience Dependencies • API Technical Documentation • Documentation Searchable • Binding/CLI Coding Examples • Knowledge Base – Formal Support Articles • Forum – Customer Questions/Feedback • Technical Videos along with Documentation
- 30. 30 Overview & Strategy DeveloperOutreach & Evangelism Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Social Media Outreach, Present, Train, Speak, Collect Feedback, Contribute and Participate, Create Example Code & Documentation from mantra: Developers first. Personal relationships developer to developer. • Developer Engagement a Priority • Social Media Participation – Individual and @hpcloud • Open Source Community Engagement Developer Outreach & Evangelism Community & Documentation Developer Experience
- 31. 31 What is it? Developer Outreach & Evangelism “ Developers helping Developers ” • Presenting/Training development topics • Writing sample code for customers and community • Writing Technical Blog posts on important topics or examples • Working with and reaching out to influential technical people and developer/platform communities • Social Media engagement • Participate and Help Manage Developer events • Collect developer feedback on all things related to software development on the HP Cloud • Contribute and Participate in Open Source projects (bindings, platforms) to leverage or enable HP Cloud Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Social Media Outreach, Present, Train, Speak, Collect Feedback, Contribute and Participate, Create Example Code & Documentation Developer Outreach & Evangelism Community & Documentation Developer Experience
- 32. 32 Social Media Outreach DeveloperOutreach & Evangelism Language Bindings (Libraries) Command Line Interfaces Web Sites / Apps APIs (Documentation) Social Media Outreach, Present, Train, Speak, Collect Feedback, Contribute and Participate, Create Example Code & Documentation Developer Outreach & Evangelism Community & Documentation Developer Experience
- 33. © Copyright 2012Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Measuring Success
- 34. 34 Engineering Iterations Measuring Success •AgileApproach to Development •FastTrack Deployment Process •Disciplined TDD Culture •Fast Cycles to Facilitate Frequent Product Enhancement •Active Enhancement of MC Platform Architecture •Active Engagement with HPCS Services to Advance Overall HPCS Engineering Performance
- 35. 35 Measuring Success –Site / API Performance • API/Function Call Level Instrumentation • Broad Distribution of Platform Performance Data (Available in RT to NOC, Support and Prod Mgm • Continuous Action Cycle of Performance Assessment to Improvement •Global / Unified View of Site Performance
- 36. 36 Performance of WebSites and Applications Measuring Success
- 37. 37 Social Media, CustomerOutreach Measuring Success
- 38. © Copyright 2012Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Thank you
Editor's Notes
- #7 First Consumers of HP Cloud Services Most like our Customers who Consume our Services http://h30529.www3.hp.com/t5/HP-Scaling-the-Cloud-Blog/Developer-Experience/ba-p/373
- #11 Target Languages defined by using scoring based on: Volume rankings from: Tiobe.com Velocity rankings from: Github.com/languages * .NET not represented in GITHUB rankings, however, historically .net developers do not utilize GITHUB as there are .net specific services like codeplex
- #14 Drupal – content and backup module
- #18 http://h30529.www3.hp.com/t5/HP-Scaling-the-Cloud-Blog/Introducing-HP-Cloud-s-Windows-CLI/ba-p/469
- #27 Via hpcloud Drupal Module
- #32 Developer Outreach & Evangelism although lead through DevEx organization is not exclusive to it. Every HPCS employee is encouraged to participate.