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Presented by:


Tilokie Depoo, Ph.D.                        Davinder Kaur, MPM                 David Hahn, MBA
Professor & Director of Business Programs   Executive Academic Administrator   Executive Academic Administrator
   Share information on the evolution of an
    effective study abroad immersion program

   Present findings of student satisfaction of
    International Field Immersion Program

   Arrive at best practices
   Introduction
   MCNY
     Curricula
     Purpose-Centered Education
     Constructive Action

   Planning & Development of the International Field Study Immersion
    Program
   Research findings
   Conclusion & Interpretations
   Best Practices
   Q&A
   Metropolitan College of New York
     Student Characteristics
      ▪ Demographics
      ▪ Learning culture
      ▪ Working Adults
     Educational Philosophy
      ▪ Uniqueness of Purpose Centered-Education
      ▪ Strength of the Cohort Model
   Program prior to 2009 Revision
     “Study Abroad Trip”
     Trip Frequency
     Budget
     Trip Structure
     Academics
   Not tied to course, curricula, and program
     Not an MBA level immersion

   Focused on one program
     MBA Media Management
     Location-specific

   Not tied to student learning outcomes
   Seminars and activities overseas had no theme
   Visits were not structured
   No follow up after trip
   No assessment
   No student deliverables
   Graduate Students Participate
   Studying in following programs
     MBA General Management
     MBA Financial Services
     MBA Media Management

   The International Field Study Immersion
     Part of all programs
     While mandatory, there are exception clauses
     Program Costs paid by College
   Deliver content relating to:
       Economic
       Political
       Social
       Cultural forces shaping the global business
        environment

   Action-oriented and tailored immersion
    program
   Students work collaboratively in a pan-cultural
    environment
   Student should be able to:
     Function in a global business environment/setting


     Work within interdisciplinary teams in an international
      setting

     Apply the theoretical frameworks to solve real business
      issues and challenges
   Individual Participation

   Individual Project
     Tied to Constructive Action


   Group Project (Case Analysis)
     Tied to course


   Group Project Presentation
   Three major phases
     Completed before, during and after traveling


   Designed to demonstrate learning outcomes
    and meet program goals

   Students work within teams to deliver final
    analysis, individual report and a group
    presentation
PHASE 1                      PHASE 2
On-Campus                   Travel – Data
Immersion                    Gathering




              PHASE 3
            Conclusions-
            Presentations
Phase I: On-Campus Immersion to countries
   Introduction to countries of visit
       (a) The Land
       (b) The People
       (c) The Economy
       (d) Government and Social Conditions
       (e) Cultural Life
       (f) History
       (g) Contemporary Financial Issues
       (h) Contemporary Marketing Issues
       (i) Contemporary Leadership and Human Resources Issues
Phase II: Data Gathering and Interviewing of Partners –
  Travel
   Experience after departure
     (a) Gathering of information on-site via seminars, guest
      speakers
     (b) Gathering of information via company visits/seminars
     (c) Cultural and recreational experiences in host cities
Phase III: Recommendations, Conclusions and Presentations
   Group recommendation to Program Director,
    Coordinators and Instructors
   Deliverables:
     Individual Report Submission (20% of in-class grade)
     Group Case Analysis Submission
     Group Presentation
   Business Focused Site Visits
       Tours
       Company visits
       CEO forums
       Industry overviews by CEO’s/MD’s

   Interdisciplinary Groups
   Instructor-led level set meetings
   Cultural Activities
   Academic Partnerships
   Grading Breakdown:
       SWOT Analysis (group) – 15%
       Written Report (group) – 45%
       Oral Presentation (group) – 25%
       Peer Evaluation of Team Work – 15%

   Comprehensive written report with all of the
    information detailed in the project
   Summary report that reflects the major elements of
    findings
   Develop and present an oral presentation of findings
   Survey to Gather Data on Satisfaction
       Administered using
       Consisted of 50 questions
       All Students to Participate
       Likert Scale

   Other Assessments not included in this
    Presentation
        ▪   Group Submission
        ▪   Group Presentation
        ▪   Individual CA
        ▪   Group Feedback
   Data Presented for Summer 2010 and Summer 2011

   Response Rate of Students Who Completed for the
    last three trips

                     Number of Participants   Percentage
      Summer 2011             33                28%
      Summer 2010             32                63%
       Spring 2010             21                33%
How Satisfied were with MBA International Filed Study Experience.




      “How Satisfied were you with MBA International
      Field Immersion Experience?”
                                                                                             Very
                                         Very Satisfied        Satisfied   Dissatisfied                  Neither
                                                                                          Dissatisfied



               Summer 2011 (9)                44%                   44%        0%             0%          12%




              Summer 2010 (20)                 70%                  25%        5%             0%           0%
“Did the Immersion Further your Development as a
Business Person?”
                       Yes           No


    Summer 2011 (9)   77.8%          22.%


   Summer 2010 (20)   95%            5%
“How Satisfied Were You Regarding the Immersion
Broadening Your Global Scope/Perspective?”


                                                                   Very
                    Very Satisfied   Satisfied   Dissatisfied
                                                                Dissatisfied



  Summer 2011 (9)      22.2%         66.7%           0%             0%



 Summer 2010 (20)       70%            25%           0%             5%
Satisfaction With Academic Content:
                                                     Very
                     Very Satisfied   Satisfied                  Dissatisfied   Neither
                                                  Dissatisfied



  Summer 2011 (9)       54.4%          37.7%         1.1%           0.0%         8.0%




  Summer 2010 (20)      34.5%          49.5%         4.5%           0.5%         9.0%
Satisfaction With Cultural Content:
                                                    Very
                    Very Satisfied   Satisfied                  Dissatisfied   Neither
                                                 Dissatisfied



 Summer 2011 (9)        42%            53%           6%             0%           0%




 Summer 2010 (20)       64%            8%            3%             0%           3%
Satisfaction With Teamwork:
                                                    Very
                    Very Satisfied   Satisfied                  Dissatisfied   Neither
                                                 Dissatisfied



  Summer 2011 (9)       22%            33%          11%            11%          22%




 Summer 2010 (20)       25%            40%          15%             5%          15%
   Three Learning Outcomes:
     Academic
      ▪ Satisfied 92% (2011) vs. 84% (2010)
     Cultural
      ▪ Satisfied 94% (2011) vs. 72% (2010)
     Teamwork
      ▪ Satisfied 55% (2011) vs. 65% (2010)
      ▪ Attributed to increased in group work and activities
   Team Assignments prior to departure; no more than 8 members

   Level-set and Cultural Immersion prior to departure
   Utilize distance learning module (Moodle) for forums, logistical
    details and information dissemination
   Project deliverables tied to in-class assignments and grades
   Faculty led level-set meetings while travelling
   Optimal group size: approximately 45 total
   Keep key partnerships (i.e., travel company, corporate partners)
   Continued Assessment and Improvement
Delivering Quality Global Immersion in Graduate Business Program Practicum

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Delivering Quality Global Immersion in Graduate Business Program Practicum

  • 1. Presented by: Tilokie Depoo, Ph.D. Davinder Kaur, MPM David Hahn, MBA Professor & Director of Business Programs Executive Academic Administrator Executive Academic Administrator
  • 2. Share information on the evolution of an effective study abroad immersion program  Present findings of student satisfaction of International Field Immersion Program  Arrive at best practices
  • 3. Introduction  MCNY  Curricula  Purpose-Centered Education  Constructive Action  Planning & Development of the International Field Study Immersion Program  Research findings  Conclusion & Interpretations  Best Practices  Q&A
  • 4. Metropolitan College of New York  Student Characteristics ▪ Demographics ▪ Learning culture ▪ Working Adults  Educational Philosophy ▪ Uniqueness of Purpose Centered-Education ▪ Strength of the Cohort Model
  • 5. Program prior to 2009 Revision  “Study Abroad Trip”  Trip Frequency  Budget  Trip Structure  Academics
  • 6. Not tied to course, curricula, and program  Not an MBA level immersion  Focused on one program  MBA Media Management  Location-specific  Not tied to student learning outcomes  Seminars and activities overseas had no theme  Visits were not structured  No follow up after trip  No assessment  No student deliverables
  • 7. Graduate Students Participate  Studying in following programs  MBA General Management  MBA Financial Services  MBA Media Management  The International Field Study Immersion  Part of all programs  While mandatory, there are exception clauses  Program Costs paid by College
  • 8. Deliver content relating to:  Economic  Political  Social  Cultural forces shaping the global business environment  Action-oriented and tailored immersion program  Students work collaboratively in a pan-cultural environment
  • 9. Student should be able to:  Function in a global business environment/setting  Work within interdisciplinary teams in an international setting  Apply the theoretical frameworks to solve real business issues and challenges
  • 10. Individual Participation  Individual Project  Tied to Constructive Action  Group Project (Case Analysis)  Tied to course  Group Project Presentation
  • 11. Three major phases  Completed before, during and after traveling  Designed to demonstrate learning outcomes and meet program goals  Students work within teams to deliver final analysis, individual report and a group presentation
  • 12. PHASE 1 PHASE 2 On-Campus Travel – Data Immersion Gathering PHASE 3 Conclusions- Presentations
  • 13. Phase I: On-Campus Immersion to countries  Introduction to countries of visit  (a) The Land  (b) The People  (c) The Economy  (d) Government and Social Conditions  (e) Cultural Life  (f) History  (g) Contemporary Financial Issues  (h) Contemporary Marketing Issues  (i) Contemporary Leadership and Human Resources Issues
  • 14. Phase II: Data Gathering and Interviewing of Partners – Travel  Experience after departure  (a) Gathering of information on-site via seminars, guest speakers  (b) Gathering of information via company visits/seminars  (c) Cultural and recreational experiences in host cities
  • 15. Phase III: Recommendations, Conclusions and Presentations  Group recommendation to Program Director, Coordinators and Instructors  Deliverables:  Individual Report Submission (20% of in-class grade)  Group Case Analysis Submission  Group Presentation
  • 16. Business Focused Site Visits  Tours  Company visits  CEO forums  Industry overviews by CEO’s/MD’s  Interdisciplinary Groups  Instructor-led level set meetings  Cultural Activities  Academic Partnerships
  • 17.
  • 18. Grading Breakdown:  SWOT Analysis (group) – 15%  Written Report (group) – 45%  Oral Presentation (group) – 25%  Peer Evaluation of Team Work – 15%  Comprehensive written report with all of the information detailed in the project  Summary report that reflects the major elements of findings  Develop and present an oral presentation of findings
  • 19. Survey to Gather Data on Satisfaction  Administered using  Consisted of 50 questions  All Students to Participate  Likert Scale  Other Assessments not included in this Presentation ▪ Group Submission ▪ Group Presentation ▪ Individual CA ▪ Group Feedback
  • 20. Data Presented for Summer 2010 and Summer 2011  Response Rate of Students Who Completed for the last three trips Number of Participants Percentage Summer 2011 33 28% Summer 2010 32 63% Spring 2010 21 33%
  • 21. How Satisfied were with MBA International Filed Study Experience. “How Satisfied were you with MBA International Field Immersion Experience?” Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 44% 44% 0% 0% 12% Summer 2010 (20) 70% 25% 5% 0% 0%
  • 22. “Did the Immersion Further your Development as a Business Person?” Yes No Summer 2011 (9) 77.8% 22.% Summer 2010 (20) 95% 5%
  • 23. “How Satisfied Were You Regarding the Immersion Broadening Your Global Scope/Perspective?” Very Very Satisfied Satisfied Dissatisfied Dissatisfied Summer 2011 (9) 22.2% 66.7% 0% 0% Summer 2010 (20) 70% 25% 0% 5%
  • 24. Satisfaction With Academic Content: Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 54.4% 37.7% 1.1% 0.0% 8.0% Summer 2010 (20) 34.5% 49.5% 4.5% 0.5% 9.0%
  • 25. Satisfaction With Cultural Content: Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 42% 53% 6% 0% 0% Summer 2010 (20) 64% 8% 3% 0% 3%
  • 26. Satisfaction With Teamwork: Very Very Satisfied Satisfied Dissatisfied Neither Dissatisfied Summer 2011 (9) 22% 33% 11% 11% 22% Summer 2010 (20) 25% 40% 15% 5% 15%
  • 27. Three Learning Outcomes:  Academic ▪ Satisfied 92% (2011) vs. 84% (2010)  Cultural ▪ Satisfied 94% (2011) vs. 72% (2010)  Teamwork ▪ Satisfied 55% (2011) vs. 65% (2010) ▪ Attributed to increased in group work and activities
  • 28. Team Assignments prior to departure; no more than 8 members  Level-set and Cultural Immersion prior to departure  Utilize distance learning module (Moodle) for forums, logistical details and information dissemination  Project deliverables tied to in-class assignments and grades  Faculty led level-set meetings while travelling  Optimal group size: approximately 45 total  Keep key partnerships (i.e., travel company, corporate partners)  Continued Assessment and Improvement

Editor's Notes

  1. Audrey Cohen vision: empowering minority womenMCNY mission: promoting social justiceDescribe the average student: female, 37, mother working, black; experience in the field, coming back to get a degreePCE model: experiential learning centered on a purpose for each term [get Business school purposes for undergrad terms]Cohort model – innately strengthens the power of peer learning
  2. Not an MBA level immersion.
  3. Davinderto address one or more existing business challenges
  4. Teamwork – Dissatification was 4 % higher 2011 – Due to more academic contents