Developers and testers must collaborate closely on defect management. Testers find issues and work with developers, providing details to help resolve defects quickly according to SLAs. Testers follow up, check statuses, retest fixes, and update statuses in the test management tool. Developers communicate with testers, address issues, and work to resolve defects as soon as possible through ongoing follow up.

1. Defect Management
Developer and Testing Team Collaboration
Introduced by – Ramchandra Kasti

2. Defect Life Cycle & Action
Fixed
Ready for Re-test
Closed
issue?
Yes
Re-open
Consultant
Testing
Team
Testing Team:
• Make sure defect will be resolved within
SLA or ASAP
• Do follow-up for solution on raised defect
• Keep checking defect status in test
management tool
• Always check comments for defect
• Do re-testing and add comment
• Change defect status accordingly
• Will connect with testing team for their
inputs or support
• After fixing status will changed to Ready for
re-test
• Appropriate details will
developer for their und
• That details will be help
• Will save lots of time of
developers
• Continues follow-up wi
resolve the defect ASAP