Deepak_Manktala_Resume_updated24th Oct'2015 (1)

Deepak Manktala
Current Add: House Number 1434, 2nd floor, 13th
Main, 8th Cross BTM 2nd
Stage Bangalore - 560076
Permanent Add: c/o C.L. Electronics Pvt. Ltd. , Sadar Bazaar , Muktsar(Punjab) -152026
Email: deepak.manktala@gmail.com Phone No: +91-7829433000
CAREER OBJECTIVE
To pursue a career full of challenges and competition where my contribution and commitment
to the organization will add value to company’s growth and objective
EDUCATION
GNDU Regional Campus, Jalandhar – INDIA Jul2006-Jun2010
Bachelor of Technology in Electronics and Communication Engineering C.P.I: 7.54/10
WORK EXPERIENCE
 Working with “VeriFone” since Jul’13 till now.
 Worked with “Accenture Service Pvt. Ltd.” From Jul’10 to Jul’13 as Software Engineer.
 Current role is Software QA Specialist which involves mainly –Writing Test scripts, Test scripts
execution and reporting through Quality Center Management, Estimation for Manual efforts, and
strategy/ approach in online transactions, attending client meetings and SME calls for application
support and Requirement Analysis, Senior Management Report Preparation.
 Proficient in Payments Card Industry domain, worked End to End for Debit Card processing and the
POS machines for different Credit cards, Debit cards and Prepaid/Gift cards.
 Proficient in EMV certification and processor certifications for card brands and User Interactions.
 Currently Working on JIRA,JMETER, Confluence, Stash and JAMA set of corporate tools.
 Leading a team of 5 members involving 2 projects simultaneously.
 Worked on ClearQuest, ClearCase, GIT and CRV3 tools in the past.
 Experience in embedded systems and testing of Point of Sale machines (Swipe card terminals) using
Linux based Operating system and simulators.
 Worked on OPOS, Form Agent, IBMEFT, NCR, SPP, ViperPay, WorldPay Viper, and SaveMart
applications and for customer applications.
 Worked on different GUI and forms for graphical screens and integration with the operating
system and applications.
 Worked on Form manager for creating and managing the form bundles for Form Agent
application.
 Execution and maintenance test cases using Form Agent application Simulator
 Good knowledge of System Development Life Cycle (SDLC), Testing Lifecycle, Test plan, Defect Report
and testing methodologies.
 Ensure the successful delivery of a solution according to Business requirements On Time, within
Budget and to the appropriate Quality Bar.
 Communicating effectively with onshore team, Business Team, Client and other 3rd Party Vendors for
the same Client.
 Good knowledge on payment processors, EMV and ISO-8583.
 Worked on UNIX for code staging/elevation and SQL for database validation.
 Providing estimates and deliverables on Test Plan, Strategy, Metrics, Risk factors etc.
 Assisting managers on Resource Planning and Project Planning.
 Excellent Team Player possessing Good Communication and Interpersonal Skills.
SKILL SET
• Proficient in Creating Test Plan, Creating and Executing Manual Test Cases and Test Scenarios,
Logging and Tracking Defects in Clear Quest. Also, working on Share point on CCRC.
• Testing Tools – IBM Rational Functional Tester 8.2, RPT, STAR TUTL, HP Quality Center
• Applications - UNIX,SQL, VI Editor
• Microsoft Office Suite (Word, Visio and Excel).
• JIRA and JAMA
PROJECT PORTFOLIO
Project Name: FDC-DEBIT (First Data Corporation)
Project Type – Manual/Automation Testing
Employer: Accenture Services Pvt. Ltd, Bangalore
Client: One of the world's largest providers of merchant processing services
Duration: Nov 2010 – Feb 2013
My Role: Test Planner, Executor, Estimator and Reviewer
Note: Reference available on request

Deepak Manktala
Project Description:
First Data Corporation is one of world’s largest providers of merchant processing services similar to VISA
And Master Card in INDIA. Debit application tower has a set of applications to maintain debit transactions
For a number of Financial Institutions and Merchants to whom First Data Provide Services. The
applications are owned and maintained by Accenture through which different transactions across the globe
are settled, processed and viewed by end customers of First data. It includes Unix based and tandem
based backend applications as well as Java Servlet and Applet front end applications namely FRIS
(Falcon Based, FICO Maintained Server and Scoring), Exception Processing, Settlement,
Reconciliation, Transactions Data Ware Housing, Interchange Revenue System etc. as backend
and Auth Blocking, Participant Management, Executive View Dashboard, Exception Processing
Front End etc. as front end set of applications. In total there are approximately 70 different applications
collectively in Mid-Range and TANDEM technologies.
Worked on First Data Products—--FRIS (Fraud Risk and Identification Services),Auth processing, EOD
Settlement, Exception Processing, Transaction Warehouse, and Spend Trend Insights and
STAR Contactless
Worked on Major Projects for all the applications written above which includes:
October and April Compliance for VISA and MasterCard.
Fris to DefenseEdge STAR Migration.( To provide new Fraud Service to First Data Clients)
PNC Imagaing- STOR.
Project Grow STAR.
Processor value Expansion of STAR Network.
EMV Project for STAR.
STAR Station Support for All Browsers and All Windows Platforms.
Tools Used: RFT 8.2,HP QC, Clear Quest, DB2, MYSQL, OIM.
Responsibilities:
o Acquiring domain knowledge of the applications
o Preparing Test Plan & Risk Mitigation Plan.
o Automating Test Cases and Preparing Regression Suites for assigned applications.
o Leading Discussions and Remedy calls with Business Team, Client and 3 rd party vendors.
o Executing test scripts manually for backend applications like FRIS, TRDW and STOR.
o Executing automated test scripts for different set of front end Applications.
o Reviewing Test cases of all the initiatives before start of execution for Junior Resources.
o Handling test data & environment stability before execution.
o Reporting Status and taking Status call with client on release progress.
o Coordinating with Production Support team on the issues/challenges faced during production and
also on the Production defects if any.
o Tracking the Defects which comes during warranty periods knows as PPD (Post Production
Defects).
o Mentoring Junior Resources and providing Knowledge Transfer to ne joinees.
Project Name: ANZ-Transaction Security (Australia New Zealand Bank)
Employer: Accenture Services Pvt. Ltd, Bangalore
Client: One of the Australia’s largest Banks
Duration: Mar 2013 – Jul 2013
My Role: Test Planner, Executor, Estimator and Reviewer
ANZ is one of the largest banks in Australia and New Zealand. It is the largest Retail and corporate bank in
Australia. I have worked on the transaction security domain for ANZ. It included CAAS (Central Access and
Security) and OIM (Oracle Identity Manager). It included security levels and access levels for different

Deepak Manktala
ANZ applications related to loans, Net Banking and other financial services. It included the use of Security
devices such as Tokens, smartcard and USB devices. It included SSO (Single Sign On) and SLO (Single
Log Out) functionality upgrades and testing of the same using different security methods/devices.
Worked on logon access and application access for the single sign on for a centralized logon page. Worked
on transformation of different logon pages for each application to a central logon page and integration
testing with the partner applications
Tools Used: HP QC, QTP, OIM, Siteminder , MYSQL, OIM.
Responsibilities:
o Acquiring domain knowledge of the applications
o Executing test scripts manually for Central Logon Page functionality.
o Tracking the Defects which comes during warranty periods knows as PPD (Post Production
Defects).
VeriFone Experience
Project Name: Petro Peripherals -Secure Pump Pay
Duration: Jul 2014 – Feb 2015
My Role: Test Lead, Planner, Executor, Estimator and Reviewer
PAYMEDIA for Secure PumpPAY is driven by the Verifone Digital Network (VNET), currently playing in
more than 10,000 taxi cabs throughout the United States and the United Kingdom. VNET provides
consumers with an engaging blend of news, weather, and lifestyle programming while also delivering
targeted advertisements and promotions.
• ATM-style keypad with screen-addressable keys and Secure Card Reader that meets PCI and EMV
requirements today. Worked on Used STX-ETX protocols, ASCII-HEX encoding and decoding. 3DES , VCL,
RSQA and SSL encryption schemes for Pin Entry and Card data. Using Jmeter for performance testing.
• Optional Smart Pump Access module features Ethernet connectivity for integration with the PAYMEDIA
suite of services using existing wiring. Worked on PAYMEDIA support for Lottery , Videos and Coupons
displayed in real time based on Customer’s purchase and cardholder names. It Supports PAYMEDIA
entertainment and advertising services for added revenue opportunities .
• Tested end-to-end encryption using VeriShield Total Protect
Tools Used: JIRA, Confluence, ClearQuest,JMETER, Serial Sniffer, Serial Capture , Socket Listener,
Debuggers, MYSQL, SQL Lite, WireShark, Simulators for printers and POS
Responsibilities:
o Providing Estimation , Resource planning and Test Closure deliverables.
o Client interactions for requirements and defect fixes. Clients involved BP, Shell, WorldPay RBS,
Heartland, Chevron etc.

Deepak Manktala
o Executing test scripts manually for SPP PAY Media Support, payment part involving MSR, RFID
and EMV cards. Database validations for Videos, Coupons and Lottery systems. Also, validated
Remote Network Management systems to update the Databases w8ith correct values.
o Worked on Printer part to enhance current Receipt printing mechanism.
o Involved in Debugging, Serial Sniffing of data and providing RCAs for any Beta or site issues.
o Providing KT to junior team members in Dev and QA departments.
Project Name: Petro Peripherals -ViperPay
Duration: Feb 2015– Till Now
My Role: Test Lead, Planner, Executor, Estimator and Reviewer
ViperPay is an application based on Mx9xx and Mx8xx Verifone devices. It is used a sIndoor payment
terminals for Petrol pumps and connected with Verifone and other vendor’s EPS(Electronic Payment
systems) to make the Credit/Debit/Cash/Coupons etc. payments.
It runs on Linux platform and supports payment part involving MSR, RFID, Mobile Pay, Speedpass and
EMV cards. It also involves Line Items, Media ads and Videos contents. Encryption schemes vary with
flavors in RSA, SSL, 3 DES, AES and VCL for Cardholder Data and pin Entry.
Database part involves the PLUs, MOPs, back office reports and Media content on the devices.
Tools Used: JIRA, Confluence, ClearQuest,JMETER, Serial Sniffer, Serial Capture , Socket Listener,
Debuggers, MYSQL, SQL Lite, WireShark, Collis Tool, Vantiv Smart card tool, JAMA
Responsibilities:
o Providing Estimation , Resource planning and Test Closure deliverables.
o Leading the current effort of EMV implementation in US. Leading the EMV certification effort for
different card brands such as VISA, MC , Discover and AMEX.
o Involved in Test Execution with Collis Tool, vantiv test cards.
o Involved in applications testing of Viper, ViperPay , XPI and kernel level communication of card
chip with EMV slot library.
o Client interactions for requirements and defect fixes. Clients BP, Shell,Chevron etc.
o Executing test scripts manually for ViperPay payment part, Media part.
o Involved in Debugging, WireShark Captures for any Beta or site issues.
o Providing KT to junior team members in Dev and QA departments.
Petro FEP Solutions-
o Acquiring domain knowledge of the products and applications and learning POS machines
functionality.
o Providing estimates for bandwidth, effort and cost related part in petro projects.
o Worked on Core Petroleum products and applications such as Ruby, Topaz, Sapphire nad
Commander.
o Team lead for a team of 5 members.
o Providing estimates and deliverables on Test Plan, Strategy, Metrics, Risk factors etc.

Deepak Manktala
o Assisting managers on Resource Planning and Project Planning.
o Working on SPP and ViperPay applications Mx760 and Mx8xx and MX9xx.
o C based payment and Media applications.
o Worked on Media proxy and server for SPP.
o End to End testing and System testing performed on different hosts.
o Fuel Core part and C-Store testing.
o Providing Guidance and KT to New Joiners in Dev and QA teams
o Core member of Training taskforce team in VeriFone India.
o Mentoring Junior Resources on their day to day activities and product specific issues
o Working on Mobile Payments, QR Codes and Contactless payments.
o Part of EMV enablement team for the liability shift project.
Retail POS Solutions
o Acquiring domain knowledge of the products and applications and learning POS machines
functionality.
o Preparing Test Plan and test cases
o Working in embedded environment for Retail POS terminals and working on encryption algorithm
(VRK, DUKPT and Master Session) testing at different security checks for a card transaction.
o Integration with PayPal and other networks such as VISA, MasterCard, STAR etc.
o Worked on OPOS, Form Agent, IBMEFT, NCR and Savemart applications and for customer
applications.
o Worked on different GUI and forms for graphical screens and integration with the operating
system and applications.
o Worked on Form manager for creating and managing the form bundles for Form Agent
application.
o Execution and maintenance test cases using Form Agent application Simulator
o Executing test scripts manually for Mx915, Mx925 , Mx860 and Mx870 machines.
o Logging defects and managing the same in Clear Quest.
o Working on EMV ISO-7816, 8583 and other standards.
Certifications and Recognitions
o On Successful Completion of Greenfield Training (Basics of C, Java, SQL, Testing
Tools(QTP,QC, RFT and Load Runner) by Accenture (Sep ’10)
o On Successful Completion of Financial Services Domain Training by Accenture (May ’11)
o Received Propel Award in FS Domain on successfully handling the critical work load.
o Received Performance Award on successfully handling the critical releases.
o Received ‘HALL OF FAME’ award for handling critical situations and leading calls for FRIS to
Defense Edge project.
o Received Team award for adding, Automating Test Cases and 10000+ Regression Test Cases for
Web Based Applications to work on different Browsers and Windows Platform, to Accenture Asset.
o Received appreciation as Bonus Points from VP in VeriFone.
STUDENT PROFILE
• LEADERSHIP:
Co-ordinator, IRIS 09: Technical Festival, GNDU Amritsar Aug09 – Dec09
Co-ordinator, TechFest-2010, GNDU Regional Campus Jalandhar
• EXTRA-CURRICULAR ACTIVITIES
o Table Tennis, Chess and Computer Gaming-Have been active in school as well in college,

Deepak Manktala
Reading.
o Active participant for various events in Tech and Cultural festivals of GNDU.
o Won different competitions for Essay Writing, Quiz and Co-ordination Recognitions in school
as well in college.

Deepak_Manktala_Resume_updated24th Oct'2015 (1)

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