How Lineapple can increase Enterprise Retailer Profits

1. sales@lineapple.com

2. 2
Did You Know?
of customers are
willing to use some
technology if it keeps
them from waiting.
87%73%
of regular shoppers
have removed
impulse purchase(s)
from their cart while
waiting in line.

3. Retail Problem
Retail Locations Slowing!
2013 1st year Majority Prefer
Online Shopping. (Deloitte)
Shrinkage = 1.5% of Sales Losses!
Spoilage & Theft @ Self Checkout
Uncarting of Items!
while waiting in Check-out
Lost Revenue of Waiting
Customers & Customer Line
Abandonment
Can’t Track or ID Cash Customers
w/o Rewards Cards
Sales lost to products being
out of stock and no way to
reinitiate contact

4. Lineapple Benefits
Revenue Increase !
• Due to Increase of shopping time on average 3-10 mins per customer !
• No opportunity for uncarting of impulse buys during waits!
• Less opportunity for shrinkage!
• Inform customers of in stock/re-stocked items
Improves Operation !
• Streamlines retailer to customer process!
• Allows customers to be able to contact in-store personnel no matter location of
moving staff. (No more, “I could not find help” Complaints)!
• Allows for possibility of some in-store customer service to be handled by corporate
office!
• Management can track employees true contacts in Sales Lines (ex. Talk to
Television specialist Line, Talk to mobile phone specialist)

5. Competition: !
Why current solutions don’t work well
• Some places are walk-in only and waits are based on the number of people
there already waiting.!
!
• No knowledge where you will be in the queue without line being visible.!
!
• No incentive is provided for waiting.!
!
• Businesses don’t have the wait intelligence ™ data to improve that wait
experience.!
!
• Places that enjoy mega lines because of notoriety eventually become a novelty,
and never identify their true customer base. These locations also face revenue
losses in bad weather situations.!
!
• Customers leave & waiting customers rethink impulse buys in line.!
!
• None of the existing solutions can help you discover more information about
cash paying customers.

6. Where Lineapple Can Be Used
• Checkout line (register)!
• Self-checkout!
• Customer Service !
• Auto Service check-in!
• Gift Wrap Counter!
• Product Repair & Servicing!
• Stockroom to Car Waits
• Electronic Sales!
• Department Q&A!
• Fitting Room!
• Pharmacy!
• 1-Hour Photo!
• In-store Events!
• Cosmetic Counter
Waiters Revenue
Loss & Line
Abandonment
Checkout Line magazines and gum sales alone account for
5.5 billion dollars in revenue according to the The New
York Times. Imagine if customers could buy TV’s or
blenders while they waited, imagine the revenue spike!!
!
Another Study showed 52% of shoppers said a 10 min+ wait
would make them go to another business
Did You Know?