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Decision Making in
Management
Defining Decision Making
 Decision making is the mental process of selecting a course
of action from a set of alternatives.
 Decision making is the mental process of choosing from a set
of alternatives. Every decision-making process produces an
outcome that might be an action, a recommendation, or an
opinion.
Difference Between Problem Analysis and
Decision Making
 Decisions are commonly focused on a problem or challenge.
 Decision makers must gather and consider data before making a choice.
 Problem analysis involves framing the issue by defining its boundaries, establishing
criteria with which to select from alternatives, and developing conclusions based on
available information.
Analysis of Alternatives
 A major part of decision making involves the analysis of a defined
set of alternatives against selection criteria.
 These criteria usually include costs and benefits, advantages and
disadvantages, and alignment with preferences.
 Time limits and personal emotions also play a role in the process
of choosing between alternatives.
Decision-making Styles
 Psychological: Decisions derived from the needs, desires, preferences, and/or values of the
individual making the decision.
 Cognitive: This is an integrated feedback system between the individual/organization making
a decision, and the broader environment’s reactions to those decisions.
 Normative: In many ways, decision making (particularly in groups, such as within an
organization) is about communicative rationality.
Step 1: Identify the decision
 You realize that you need to make a decision. Try to clearly
define the nature of the decision you must make. This first
step is very important.
Step 2: Gather relevant information
 Collect some pertinent information before you make your
decision: what information is needed, the best sources of
information, and how to get it.
Step 3: Identify the alternatives
 As you collect information, you will probably identify several
possible paths of action, or alternatives. You can also use
your imagination and additional information to construct
new alternatives. In this step, you will list all possible and
desirable alternatives.
Step 4: Weigh the evidence
 Draw on your information and emotions to imagine what it would be like
if you carried out each of the alternatives to the end.
 Evaluate whether the need identified in Step 1 would be met or resolved
through the use of each alternative.
 Finally, place the alternatives in a priority order, based upon your own
value system.
Step 5: Choose among alternatives
 Once you have weighed all the evidence, you are ready to select the
alternative that seems to be best one for you.
 You may even choose a combination of alternatives.
Step 6: Take action
 You’re now ready to take some positive action by beginning
to implement the alternative you chose in Step 5.
Step 7: Review your decision & its
consequences
 In this final step, consider the results of your decision and evaluate
whether or not it has resolved the need you identified in Step 1.
 If the decision has not met the identified need, you may want to repeat
certain steps of the process to make a new decision.
Thankyou
DR. ANAND BHARDWAJ

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Decision Making in Management trial.pptx

  • 2. Defining Decision Making  Decision making is the mental process of selecting a course of action from a set of alternatives.  Decision making is the mental process of choosing from a set of alternatives. Every decision-making process produces an outcome that might be an action, a recommendation, or an opinion.
  • 3. Difference Between Problem Analysis and Decision Making  Decisions are commonly focused on a problem or challenge.  Decision makers must gather and consider data before making a choice.  Problem analysis involves framing the issue by defining its boundaries, establishing criteria with which to select from alternatives, and developing conclusions based on available information.
  • 4. Analysis of Alternatives  A major part of decision making involves the analysis of a defined set of alternatives against selection criteria.  These criteria usually include costs and benefits, advantages and disadvantages, and alignment with preferences.  Time limits and personal emotions also play a role in the process of choosing between alternatives.
  • 5. Decision-making Styles  Psychological: Decisions derived from the needs, desires, preferences, and/or values of the individual making the decision.  Cognitive: This is an integrated feedback system between the individual/organization making a decision, and the broader environment’s reactions to those decisions.  Normative: In many ways, decision making (particularly in groups, such as within an organization) is about communicative rationality.
  • 6.
  • 7. Step 1: Identify the decision  You realize that you need to make a decision. Try to clearly define the nature of the decision you must make. This first step is very important.
  • 8. Step 2: Gather relevant information  Collect some pertinent information before you make your decision: what information is needed, the best sources of information, and how to get it.
  • 9. Step 3: Identify the alternatives  As you collect information, you will probably identify several possible paths of action, or alternatives. You can also use your imagination and additional information to construct new alternatives. In this step, you will list all possible and desirable alternatives.
  • 10. Step 4: Weigh the evidence  Draw on your information and emotions to imagine what it would be like if you carried out each of the alternatives to the end.  Evaluate whether the need identified in Step 1 would be met or resolved through the use of each alternative.  Finally, place the alternatives in a priority order, based upon your own value system.
  • 11. Step 5: Choose among alternatives  Once you have weighed all the evidence, you are ready to select the alternative that seems to be best one for you.  You may even choose a combination of alternatives.
  • 12. Step 6: Take action  You’re now ready to take some positive action by beginning to implement the alternative you chose in Step 5.
  • 13. Step 7: Review your decision & its consequences  In this final step, consider the results of your decision and evaluate whether or not it has resolved the need you identified in Step 1.  If the decision has not met the identified need, you may want to repeat certain steps of the process to make a new decision.