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1) The document discusses decision making in dynamic and uncertain environments, noting the expansion of risks from just industry to many other fields like banking, insurance, and more. 2) It outlines a process for decision making that involves collecting raw data from various sources, analyzing and validating that data at different levels to create elaborated data and knowledge, and using that knowledge to inform goals, strategies, and actions. 3) Examples provided include cockpit design and nuclear waste management to illustrate applying this knowledge-based approach to decision making.









