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press kit 2013
Bite-sized mobile research
0
Company Overview
We use a custom-built technology platform to design and deliver short,
tailored consumer surveys over mobile devices to reach informed decisions.
Full analytics and insight are produced with unprecedented speed and clarity
to deliver to clients in as little as 24 hours. With over 15 million
questions answered in 26 countries, we have quickly become the
leading mobile research company in China and Asia. We can help your
company unlock consumer thinking and form greater decisions in the world's
most challenging, dynamic and high-growth markets.
1
Decision Fuel is a disruptive mobile platform
in the consumer market research industry.
Clients & Partnerships
2
Korea
PRC
Taiwan
India
Thailand
Malaysia
Indonesia
Singapore
Hong Kong
Australia
NZ
Japan
Vietnam
Philippines
• Trusted insights for full range of clients
• Successful research in all major Asian markets
• Full-scale surveys in countries as diverse as Brazil, Kenya,
South Africa, and France
• Platforms without delay in any market around the world
Making a Global Impact
2
Why use Mobile for Market Research?
Mobile is “Always On”
 Instantly reach target consumers,
collect data in as little as 24 hours
 Survey consumers “in-the-
moment” to gather more accurate
insights
Ubiquitous Technology Additional Capabilities
Collect timely feedback to
make immediate decisions
Reach more representative
survey respondents
 Mobile penetration in developing
markets is much higher than
broadband (i.e. 83% vs. 42% in
China)*
 Engage traditionally hard-to-reach
consumers (youth, consumers in
lower tier cities, etc.)
 Mobile phone numbers are unique
identifiers tied to real people
*Source: CNNIC Report 2012
3
Mobile specific features
provide unique applications
 Target data collection by
neighborhood using hyper-
catchment (1sq km) location-based
mobile technology
 Collect real-time, event-triggered,
“in-the-moment” insight
 Collect real-time images
What We Provide
4
Our Panel Offering
China – 30,000 members and growing
Indonesia – 25,000 members and growing
Philippines – recruitment underway
India – recruitment underway
Malaysia – recruitment underway
The quickest path from idea to insight.
Software as a Service
Clients who sign up for a subscription can
access the platform themselves directly
and use our customizable survey
templates to quickly create and collect
insights from target consumers selected
from our panel.
Respondents take
surveys using their
mobile devices
Results are available
immediately and can be
monitored in real time via
built-in analytics tools
Companies have specific
questions about consumer
behavior and sentiment
Using the intuitive platform pre-loaded
with survey templates, clients create
and deploy surveys to target consumers
3
TM
0%
10%
20%
30%
40%
50%
60%
70%
6-7am 7-8am 8-9am 9-10am 10-11am
Beverage 7 (5%)
Beverage 6 (13%)
Beverage 5 (11%)
Beverage 4 (10%)
Beverage 3 (16%)
Beverage 2 (19%)
Beverag 1 (28%)
Source: Decision Fuel research, March 2012, sample n = 418
Although xxx represents the largest share, particularly in the key
10-11am period, morning beverage consumption is quite fragmented
When was the last time you had a beverage? What beverage (excluding water) did
you drink?
% of
consumers
Case Study
5
Goal
Product Application
Results & Impact
To better understand the behavior, motivations, and drivers of
morning beverage consumption in a number of key cities in China
600 surveys conducted between 6am and 11pm, consumption
behavior data in 30 minute slices
Highlighted key differences in consumption behavior and
preferences between key cities, genders, and early vs. late risers
Goal
Product Application
Results & Impact
Gather “in the moment” consumer insight and feedback on
product to optimize marketing strategy
In-store tasting surveys as well as pre/post-campaign promotional
brand awareness
Identified primary usage occasions and optimal distribution
channels
Dr. Oetker
Established European Food Brand
4
TM
Source: Decision Fuel research, March 2012, sample n = 610
0%
10%
20%
30%
40%
50%
60%
70%
80%
6-7 AM 7-8 AM 8-9 AM 9-10 AM 10-11 AM
Incidence 6(7*AM 7(8*AM 8(9*AM 9(10*AM 10(11*AM
xxx 18% 25% 30% 31% 55%
yyy 28% 23% 27% 34% 74%
zzz 17% 23% 23% 21% 67%
Xxx have earlier and more active morning beverage consumption than
yyyy
When was the last time you had a beverage?
% of
consumers
Client
Marketing Agency for Leading Instant Coffee
Brand
TM
TM
Source: Decision Fuel, Total n=519, Frequent users n=133, Infrequent users n=386
Q2 Which of the following topping flavors do you find most attractive?
Among frequent users, Hawaiian is the preferred flavor. Infrequent users
prefer Extra Cheese and Extra Meat.
22%
32%
26%
18%
14%
28%
25%
35%
Extra Meat
Extra Cheese
BBQ Chicken
Supreme
Texas Heat
Tuna
Classic Pepperoni
Hawaiian
-10% 10% 30% 50%
19%
29%
25%
20%
14%
28%
25%
41%
0% 20% 40% 60%
24%
33%
25%
18%
14%
27%
25%
34%
-10% 10% 30% 50%
Total Frequent users Infrequent users
Case Study
6
Goal
Product Application
Results & Impact
Compare the aftersales service levels of Samsung vs. iPhone in
hand-held products in Singapore
Specific targeting of users of Samsung HHP and iPhone through
mobile advertising platform
Strengths and improvements in aftersales services identified for
the client
Goal
Product Application
Results & Impact
Understand the usage and oral care pattern of respondents in the
Philippines
Respondents recruited via Decision Fuel mobile panel and mobile
advertising platform
Identified mobile advertising as an effective channel for delivering
oral care messages and influencing purchase intent
Samsung
Leading Mobile Phone Manufacturer
Colgate
Leading Personal Healthcare
Product Company
Case Study
7
Goal
Product Application
Results & Impact
Understanding usage of a specific mobile phone feature
Surveyed 2000 smartphone users, support in survey design,
identified and provided respondents for client’s focus group
Combining quantitative and qualitative research provided the
client with a comprehensive view of consumer behavior
Goal
Product Application
Results & Impact
Understand actual potential impact the food scandal would have
on KFC amid social media buzz and intense media coverage
Provided half a dozen surveys and monthly tracker
Provided info on general fast-food consumption behavior, level of
impact scandal would have on KFC’s business, revealed
expectation of future consumption by demographics
The project closed very smoothly.
Two global SVPs from the client
said “good job,” which is very rare
in my 4-year history with them.
- Founder, design consultancy
Design consultancy for leading global mobile
phone manufacturer
Client
Various Investment Firms
Client
“ ”
Case Study
8
Goal
Product Application
Results & Impact
Insight on the impact of specific media channels
Identification of segment preferences, 6-question
survey targeting specific demographic
Developed compelling evidence to shape media mix and
print ad strategy
This is very insightful. It will
enable us to refine our media
planning and media mix for
key product lines in China.
- Director of Nike Sportswear Division, China
“ ”
-------
-------
-------
Case Study
9
Goal
Product Application
Results & Impact
To understand mobile web usage habits across global
markets
sample size of over 20,000 across 20 countries and
surveys in multiple languages, near universal
deployment across mobile devices, extensive analytics
and segmentation analysis
Market-by-market insight on mobile media use and
attitudes to new services, Segmentation analysis
identified clear consumer archetypes
With the insights gained from
this work we will now run a
roadshow to educate and
engage key advertisers and
agencies all across Asia.
- Inmobi VP of Marketing
“ ”
Media & Awards
2012 Mobile Marketing
Association Smarties Award
Winner for “Global Mobile
Campaign” in partnership with
Inmobi
10
“In a survey by Decision Fuel
and On Device Research in
November 2012, 67 percent of
mobile Internet users in the U.S.
who were surveyed claimed that
they only or mostly used mobile,
rather than desktop, for
accessing and browsing the
Internet.”
- Business2Community
“Sometimes, there is value in bite-sized
pieces of data and information, especially if
it can scale… Decision Fuel offers a ‘fresh
approach to market research’ by offering its
enterprise customers cost-effective
campaigns that will help in the decision
making process. ” - e27.co
Contact Us
Shanghai
Bldg A, Unit 506
218 Xiangyang South Road,
Huangpu District, Shanghai, 200031
China
Tel: +(86) 21 6136 9316
Quicklinks
Email: info@decision-fuel.com
Website: www.decision-fuel.com
LinkedIn: www.linkedin.com/company/
decision-fuel
11
Hong Kong
801 & 802 Western Centre
46-50 Des Voeux Road West
Hong Kong
Tel. +(852) 8191 3481
Patrick Corr
Co-founder
Colin Marson
Co-founder
Min Yoo
Country Manager, China
Benj Roberts
Chief Technology Officer
Patrick has 14 years experience as
an advisor, manager, and senior
executive in media and consumer
companies throughout Asia and
Europe. Corr is an engineer by
training, holding M.A. and
M.Engineer from University of
Cambridge.
Colin has spend the past 12 years
working as both consultant and
participant across a variety of
consumer facing industries in Asia
and Australia. During this time, he
has managed over 30 substantial
consumer research projects
across 15 Asian, African, and
Western markets. Colin has an
M.B.A. from INSEAD.
Over the past decade, Min has
had a wide-ranging career across
greater China. He has worked for
established organizations like the
Economist Intelligence Unit and
started up several successful food
and beverage businesses. Min is a
proud University of California at
Berkeley alumnus.
Benj has spent close to the last 14
years building and managing high
performance software services at a
senior level across a variety of
industries, including finance,
logistics, and telecommunications,
most recently at Morgan Stanley
and Deutche Bank.

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Decision Fuel Press Kit

  • 1. press kit 2013 Bite-sized mobile research 0
  • 2. Company Overview We use a custom-built technology platform to design and deliver short, tailored consumer surveys over mobile devices to reach informed decisions. Full analytics and insight are produced with unprecedented speed and clarity to deliver to clients in as little as 24 hours. With over 15 million questions answered in 26 countries, we have quickly become the leading mobile research company in China and Asia. We can help your company unlock consumer thinking and form greater decisions in the world's most challenging, dynamic and high-growth markets. 1 Decision Fuel is a disruptive mobile platform in the consumer market research industry.
  • 3. Clients & Partnerships 2 Korea PRC Taiwan India Thailand Malaysia Indonesia Singapore Hong Kong Australia NZ Japan Vietnam Philippines • Trusted insights for full range of clients • Successful research in all major Asian markets • Full-scale surveys in countries as diverse as Brazil, Kenya, South Africa, and France • Platforms without delay in any market around the world Making a Global Impact 2
  • 4. Why use Mobile for Market Research? Mobile is “Always On”  Instantly reach target consumers, collect data in as little as 24 hours  Survey consumers “in-the- moment” to gather more accurate insights Ubiquitous Technology Additional Capabilities Collect timely feedback to make immediate decisions Reach more representative survey respondents  Mobile penetration in developing markets is much higher than broadband (i.e. 83% vs. 42% in China)*  Engage traditionally hard-to-reach consumers (youth, consumers in lower tier cities, etc.)  Mobile phone numbers are unique identifiers tied to real people *Source: CNNIC Report 2012 3 Mobile specific features provide unique applications  Target data collection by neighborhood using hyper- catchment (1sq km) location-based mobile technology  Collect real-time, event-triggered, “in-the-moment” insight  Collect real-time images
  • 5. What We Provide 4 Our Panel Offering China – 30,000 members and growing Indonesia – 25,000 members and growing Philippines – recruitment underway India – recruitment underway Malaysia – recruitment underway The quickest path from idea to insight. Software as a Service Clients who sign up for a subscription can access the platform themselves directly and use our customizable survey templates to quickly create and collect insights from target consumers selected from our panel. Respondents take surveys using their mobile devices Results are available immediately and can be monitored in real time via built-in analytics tools Companies have specific questions about consumer behavior and sentiment Using the intuitive platform pre-loaded with survey templates, clients create and deploy surveys to target consumers
  • 6. 3 TM 0% 10% 20% 30% 40% 50% 60% 70% 6-7am 7-8am 8-9am 9-10am 10-11am Beverage 7 (5%) Beverage 6 (13%) Beverage 5 (11%) Beverage 4 (10%) Beverage 3 (16%) Beverage 2 (19%) Beverag 1 (28%) Source: Decision Fuel research, March 2012, sample n = 418 Although xxx represents the largest share, particularly in the key 10-11am period, morning beverage consumption is quite fragmented When was the last time you had a beverage? What beverage (excluding water) did you drink? % of consumers Case Study 5 Goal Product Application Results & Impact To better understand the behavior, motivations, and drivers of morning beverage consumption in a number of key cities in China 600 surveys conducted between 6am and 11pm, consumption behavior data in 30 minute slices Highlighted key differences in consumption behavior and preferences between key cities, genders, and early vs. late risers Goal Product Application Results & Impact Gather “in the moment” consumer insight and feedback on product to optimize marketing strategy In-store tasting surveys as well as pre/post-campaign promotional brand awareness Identified primary usage occasions and optimal distribution channels Dr. Oetker Established European Food Brand 4 TM Source: Decision Fuel research, March 2012, sample n = 610 0% 10% 20% 30% 40% 50% 60% 70% 80% 6-7 AM 7-8 AM 8-9 AM 9-10 AM 10-11 AM Incidence 6(7*AM 7(8*AM 8(9*AM 9(10*AM 10(11*AM xxx 18% 25% 30% 31% 55% yyy 28% 23% 27% 34% 74% zzz 17% 23% 23% 21% 67% Xxx have earlier and more active morning beverage consumption than yyyy When was the last time you had a beverage? % of consumers Client Marketing Agency for Leading Instant Coffee Brand TM TM Source: Decision Fuel, Total n=519, Frequent users n=133, Infrequent users n=386 Q2 Which of the following topping flavors do you find most attractive? Among frequent users, Hawaiian is the preferred flavor. Infrequent users prefer Extra Cheese and Extra Meat. 22% 32% 26% 18% 14% 28% 25% 35% Extra Meat Extra Cheese BBQ Chicken Supreme Texas Heat Tuna Classic Pepperoni Hawaiian -10% 10% 30% 50% 19% 29% 25% 20% 14% 28% 25% 41% 0% 20% 40% 60% 24% 33% 25% 18% 14% 27% 25% 34% -10% 10% 30% 50% Total Frequent users Infrequent users
  • 7. Case Study 6 Goal Product Application Results & Impact Compare the aftersales service levels of Samsung vs. iPhone in hand-held products in Singapore Specific targeting of users of Samsung HHP and iPhone through mobile advertising platform Strengths and improvements in aftersales services identified for the client Goal Product Application Results & Impact Understand the usage and oral care pattern of respondents in the Philippines Respondents recruited via Decision Fuel mobile panel and mobile advertising platform Identified mobile advertising as an effective channel for delivering oral care messages and influencing purchase intent Samsung Leading Mobile Phone Manufacturer Colgate Leading Personal Healthcare Product Company
  • 8. Case Study 7 Goal Product Application Results & Impact Understanding usage of a specific mobile phone feature Surveyed 2000 smartphone users, support in survey design, identified and provided respondents for client’s focus group Combining quantitative and qualitative research provided the client with a comprehensive view of consumer behavior Goal Product Application Results & Impact Understand actual potential impact the food scandal would have on KFC amid social media buzz and intense media coverage Provided half a dozen surveys and monthly tracker Provided info on general fast-food consumption behavior, level of impact scandal would have on KFC’s business, revealed expectation of future consumption by demographics The project closed very smoothly. Two global SVPs from the client said “good job,” which is very rare in my 4-year history with them. - Founder, design consultancy Design consultancy for leading global mobile phone manufacturer Client Various Investment Firms Client “ ”
  • 9. Case Study 8 Goal Product Application Results & Impact Insight on the impact of specific media channels Identification of segment preferences, 6-question survey targeting specific demographic Developed compelling evidence to shape media mix and print ad strategy This is very insightful. It will enable us to refine our media planning and media mix for key product lines in China. - Director of Nike Sportswear Division, China “ ” ------- ------- -------
  • 10. Case Study 9 Goal Product Application Results & Impact To understand mobile web usage habits across global markets sample size of over 20,000 across 20 countries and surveys in multiple languages, near universal deployment across mobile devices, extensive analytics and segmentation analysis Market-by-market insight on mobile media use and attitudes to new services, Segmentation analysis identified clear consumer archetypes With the insights gained from this work we will now run a roadshow to educate and engage key advertisers and agencies all across Asia. - Inmobi VP of Marketing “ ”
  • 11. Media & Awards 2012 Mobile Marketing Association Smarties Award Winner for “Global Mobile Campaign” in partnership with Inmobi 10 “In a survey by Decision Fuel and On Device Research in November 2012, 67 percent of mobile Internet users in the U.S. who were surveyed claimed that they only or mostly used mobile, rather than desktop, for accessing and browsing the Internet.” - Business2Community “Sometimes, there is value in bite-sized pieces of data and information, especially if it can scale… Decision Fuel offers a ‘fresh approach to market research’ by offering its enterprise customers cost-effective campaigns that will help in the decision making process. ” - e27.co
  • 12. Contact Us Shanghai Bldg A, Unit 506 218 Xiangyang South Road, Huangpu District, Shanghai, 200031 China Tel: +(86) 21 6136 9316 Quicklinks Email: info@decision-fuel.com Website: www.decision-fuel.com LinkedIn: www.linkedin.com/company/ decision-fuel 11 Hong Kong 801 & 802 Western Centre 46-50 Des Voeux Road West Hong Kong Tel. +(852) 8191 3481 Patrick Corr Co-founder Colin Marson Co-founder Min Yoo Country Manager, China Benj Roberts Chief Technology Officer Patrick has 14 years experience as an advisor, manager, and senior executive in media and consumer companies throughout Asia and Europe. Corr is an engineer by training, holding M.A. and M.Engineer from University of Cambridge. Colin has spend the past 12 years working as both consultant and participant across a variety of consumer facing industries in Asia and Australia. During this time, he has managed over 30 substantial consumer research projects across 15 Asian, African, and Western markets. Colin has an M.B.A. from INSEAD. Over the past decade, Min has had a wide-ranging career across greater China. He has worked for established organizations like the Economist Intelligence Unit and started up several successful food and beverage businesses. Min is a proud University of California at Berkeley alumnus. Benj has spent close to the last 14 years building and managing high performance software services at a senior level across a variety of industries, including finance, logistics, and telecommunications, most recently at Morgan Stanley and Deutche Bank.