1. *Training Administration Notice
The DC Department of Human Resources (DCHR) oversees the administration of Learning & Development Services for the District. However, as part of the shared governance model for District Learning &
Development Services, certain agency specific training may be delivered and administered directly by the agency. Your transcript will indicate the agency responsible for administering each course you have
completed. Should you have questions regarding any course, please contact the Training Coordinator for the Administering Agency.
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District of Columbia Government
TRAINING TRANSCRIPT
Name: Mrs Paula Chambers
ID: 00030852
As of Date: November 4, 2015
Course name Completion Date Class Hours Credit Hours Administering Agency*
Customer Service Confrontation 2015-10-19 0.0 0.0 Dept of Human Resources
Internal Customer Service 2015-10-19 0.0 0.0 Dept of Human Resources
Customer Service Fundamentals: 2015-10-12 0.0 0.0 Dept of Human Resources
Customer Service in the Field 2015-10-12 0.0 0.0 Dept of Human Resources
Customer Service over the Phon 2015-10-12 0.0 0.0 Dept of Human Resources
GLBT Cultural Competency 2013-05-08 1.0 0.0 Dept of Human Resources
Communicating Non-Defensively 2013-01-16 6.0 0.6 Dept of Human Resources
Ethics Standards-DC Employees 2012-07-18 2.0 0.3 Dept of Human Resources
Ethics Standards-DC Employees 2012-07-18 2.0 0.3 Dept of Human Resources
Ethics Standards-DC Employees 2012-06-26 2.0 0.3 Dept of Human Resources
Setting Boundaries 2011-12-13 3.0 0.3 Dept of Human Resources
Critical Thinking 2011-12-08 6.0 0.6 Dept of Human Resources
Powerful Communication 2011-12-02 6.0 0.6 Dept of Human Resources
Customer Service 2009-10-22 6.0 0.6 Dept of Human Resources

2. *Training Administration Notice
The DC Department of Human Resources (DCHR) oversees the administration of Learning & Development Services for the District. However, as part of the shared governance model for District Learning &
Development Services, certain agency specific training may be delivered and administered directly by the agency. Your transcript will indicate the agency responsible for administering each course you have
completed. Should you have questions regarding any course, please contact the Training Coordinator for the Administering Agency.
Powered by
Page 2 of 2
Practical Writing 2008-10-15 6.0 0.6 Dept of Human Resources
Aspects of EEO 2008-03-20 0.0 0.0 Dept of Human Resources
Word 2003- Level II 2008-03-05 6.0 0.6 Dept of Human Resources
Word 2003- Level II 2008-02-06 6.0 0.6 Dept of Human Resources
Basic Writing Skills II 2007-05-10 6.0 1.2 Dept of Human Resources
Basic Writing Skills I 2007-02-22 6.0 0.0 Dept of Human Resources
Word 2003- Level I 2005-06-01 6.0 0.6 Dept of Human Resources