Tracy Danielson has experience in project management, customer service, and leadership. She received a Bachelor of Science in Management from Oregon State University, where she founded the Billiards Club and served as its president. Her most recent role is as a Phone Banker at Wells Fargo, where she provides excellent customer service and financial solutions. Previously, she worked as a Project Manager at Welch Allyn, managing a wireless radio project from start to finish, and held custodial and front desk roles while attending university.

1. Tracy Danielson
(503) 857-9136 * tracy.danielson.work@gmail.com * 8889 NW Groveland Road Hillsboro, OR 97124
Education
Oregon State University Corvallis,OR
Bachelor of Science, Management Graduation:June 2015
GPA: 3.4
Strengths
 Leader – Inspired students on campus to develop an interest in billiardsthrough foundinga club
 Achiever – Became a distinguished top sellingassociateatMacy’s one year after being hired
 Reliable– Never arrived lateor missed a singleday of work during6-month internship
 Adaptable – Added a body kit to a totaled car despite an array of obstacles
 Manager – Managed a cross functional teamof engineers for a successful projectfromstartto finish
Experience
Phone Banker August 2016 to Current
Wells Fargo Beaverton, Oregon
 Provideexcellent customer serviceexperience over the phone
 Maintain dynamic knowledge of credit card products and services
 Providefinancial solutionsto customers to ensure their financial needs are met
Project Manager June 2015 to December 2015
Welch Allyn – MECOP 6-month Internship Beaverton, Oregon
 Managed a 402.11 wireless radio projectfromstartto finish
 Scheduled, prepared, and executed 30-minute core team meetings on weekly basis
 Worked extensively with Microsoft Officeproducts such as Excel,Project, Word, PowerPoint, etc.
 Interacted daily with team members in Oregon, New York, and Taiwan
 Created product flowdiagrams
 Wrote/edited technical documentation essential to meeting federal standards across multipleprojects
 Managed the packagingaspectof receivingproducts from an outsidesupplier for a million dollarproject
Club President/Founder April 2014 to April 2015
Oregon State University – Billiards Club at OSU Corvallis, Oregon
 Inspired three peers to be officers and help lead a newly formed organization
 Recruited and trained new club leaders to assumethe leadership positionsonceI retired
 Managed social media advertising
 Organized weekly club meetings and tournament events
 Tracked the finances and accounting
 Directed marketing efforts
 Composed articles of formation and constitution
Front Desk Attendant June 2014 to June 2015
Oregon State University – Memorial Union Basement Corvallis, Oregon
Custodian March 2014 to June 2014
Oregon State University – Memorial Union Building Services Corvallis, Oregon
*Completed a 48 state road trip across the U.S. - explains gap of work between December 2015 and August 2016