Information and communication technology (ICT) has transformed our daily lives and various industries. ICT refers to technologies used to manage and transmit information, including computers, software, networks, and telecommunications. It has revolutionized how we communicate, work, and access information globally. ICT has also increased efficiency and productivity for businesses by streamlining operations and improving customer service. While ICT provides numerous benefits, ensuring digital literacy and addressing challenges like cost and technical skills will help maximize its potential.