This document analyzes reactions to the 2013 Cypriot banking crisis over a 20-day period. It found that feedback was predominantly negative as the crisis began, but became less so after a resolution was reached. The analysis identified the key themes, viewpoints, sources of feedback, and influential posters regarding the crisis on social media and news sources. It also provided a timeline of sentiment and the breadth of concepts discussed online.

1. Analysis
of
reac1ons
to
the
Cypriot
banking
crisis
Alkis
Papadopoullos
Founder
and
CTO
2013-­‐04-­‐02
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2013
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2. Timeline
of
Feedback
Data
was
gathered
over
a
20
day
period
prior
to
and
following
the
deal
struck
between
Cyprus
and
the
EU.
Predominantly
nega1ve
feedback
rapidly
spikes
across
all
sources
as
we
plunge
into
the
crisis,
and
abates
very
quickly
as
a
resolu1on
materializes.
This
is
likely
due
to
mild
popular
reac1on
(compared
to
Greece
for
example,
post
resolu1on).
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3. Overall
Sen4ment
of
Feedback
Feedback
was
largely
nega1ve
as
economic
analysts
and
pundits
were
nega1ve
on
euro-­‐zone
handling
of
the
crisis,
Russia
and
Cypriot
ci1zens
were
angered
by
the
situa1on,
and
overall
fear
of
plunging
into
yet
another
complicated
debt
refinancing
crisis
in
Europe.
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4. Key
themes
associated
to
Cyprus
Top
10
themes
and,
to
the
right,
those
very
closely
linked
to
the
men1ons
of
the
Cypriot
banking
crisis.
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5. Breadth
of
concepts
discussed
online
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6. Varying
viewpoints
about
Cyprus
An
ordered
list
of
dominant
ideas
men1oned
in
English
show
all
the
key
themes
that
dominated
news
and
social
media,
from
the
ini1al
rejec1on
of
the
bailout
terms,
the
key
players,
and
details
of
final
terms.
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7. Most
important
sources
of
feedback
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8. Influen4al
posters
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9. Contact
us
if
you
would
like
to
learn
more
about
Semeon
Analy4cs
or
to
obtain
the
French
version
of
this
report
info@semeon.com
+1
514
861-­‐9255
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