As an addition to our main portfolio we proudly present detailed cases of few core apps which we have built in the past year

1. Cybercom
Mobile Portfolio
specific cases

2. xFocus
Customer Experience Management
Mobile Platform
Android and iOS

3. xFocus is an innovative Customer Experience
Management solution developed by Cybercom
that allows connectivity service providers to
manage the Quality of Experience. It is a solution
that measures and monitors Customers
Objective and Subjective feedback which will be
used to manage and improve Customers
Experience.
xFocus is based on surveys from agent
applications installed on mobile phones and
tablet devices. xFocus data base collects surveys
and technical information from the devices,
thanks to this service, providers can build
subjectiveinformationdatabaseaboutcustomer
perceptiontoachievebestpossibleresults.
Thanks to unique algorithms the system
c o r r e l a t e s S u b j e c t i ve a n d O b j e c t i ve
informations and provides measurements,
analysisandreports.xFocusisdevelopedtoclear
the gap between real customer experience and
service quality indicators. With xFocus, service
providerswilllistentotheircustomer'svoiceand
align their strategies for continuous growth. It
combines the Survey and geographical
information data into one place to monitor your
Network performance view with the prospect of
enduser.
Description
xFocus

4. 1.InternetStats
This feature provides information about user's
mobile plan and APPS rank. It is divided into two
subtabsasgivenbelow:
 Summary provides information about users'
mobileplanwithusage.
 APPS Rank provides information
aboutusers' apps utilization in descending
order. Utilization can be sub filtered per
“WIFI”, “MOBILE” and “ROAMING”.
Functionalities
2.CallStats
This feature provides information about users
call details and the most frequent calls. It is
dividedintotwosubtabsasgivenbelow:
 Summary provides information about total
in coming and out going calls in a month and
perday.
 People provides information about most
frequent calls in descending order. Calls can
be sub filtered per “IN-CALLS” and “OUT-
CALLS”.
xFocus

5. 3.SMS/MMSStats
This feature provides information about users
SMS/MMS details and the most frequent
SMS/MMS.Itisdividedintotwosubtabsasgiven
below:
 Summary provides information about total in
coming and out going calls in a month and per
day.
 People provides information about most
frequent calls in descending order. Messages
can be sub.
Functionalities
xFocus

6. Functionalities
4.UserTest
Thisfeatureisusedtorunsetoftestsandthetest
outputcanbeseenontheMapandinHistory.Itis
dividedintothreesubtabsasgivenbelow:
 Run Test. The user can run tests for “Browsing
test”, “General Internet Speed Test”, “File
Transfer Speed Test” and “Video Streaming
Test”. Test can be run individual or using an
option “Start Tests”. Given below are the
snapshottorunallthetestonebyone.
 History provides information about history of
tests with the time and type of test. Test
history can be sub filtered per “Browsing”,
“Internet1”,“Internet2”and“Video”.
 Map provides location of tests on the map.
Tests can be sub filtered per “Browsing”,
“Internet 1”, “Internet 2” and “Video” to view
onthemap.
xFocus

7. 5.Settings
This provides information about device Id and
xFocus Id with the option to upload the data only
onWi-Fiorboth.
Functionalities
6.About&Contact
This part provides information about Cybercom
xFocus and terms of users for the application and
also contact number and email address in case of
supportorSales.
xFocus

8. MovereX
Customer Experience Management
Mobile Platform
Android with smart band communication

9. MovereX is It is a new approach to help people with heart failure,
diabetics, circulatory problems and generally people who do not move
enough to motivate them to do more exercises. In Sweden if in patient's
symptoms can help physical activity they can get prescription for it and
physical activity is a key factor to mitigate, prevent or even cure many
diseases.
· Just 65% of the adults are moving enough
· Diabetes requires 11% of the health care costs
· Heart diseases is 45% of death causes
· Physical activities reduce the risk of heart attacks with 50%
· If you continuously exercise enough you live 6-9 years longer
than people who don't
· 35% of all health care admissions is heart disease related
· Heart diseases costs 50 000 sek per admission (in Sweden)
· 70% of surveyed patients in primary health care claim to be
insufficiently physically active.
MovereX is measuring and motivating user's physical activity through
communication with heart rate smart band. It's calculating how many
minutes with how intensity the user was exercising, showing what is
his/her progress and showing how much more the user should exercise
to achieve the intended goal defined by prescriptioner. It also allows to
communicate with the medical authority supervising the patient's
health status and consult the progress or be notified if the progress is
insufficient.
Description
MovereX

10. 1.ExerciseOverview
This feature provides information about user's
currentheartrateanddailyprogresswithminute
by minute heart rate with user's intensity. Also
showinformation'saboutdailyandweeklygoal.
Functionalities
2.ExerciseHistory
Part of application where users can check their
historical achievement's. How many minutes
theyexercisedinthepast,withhowintensityand
how and attained the current level of active
minutes. Users can check day by day, week by
weektheirpathtohealth.
MovereX

11. 3.PrescriptionDetails
Prescription is defined by medical authorities
personal adjusted information's about the
intensity levels and its heart rate values, patient
maximum heart rate and the number of hours
that user should exercise. Prescription details
also shows details about the user (his email
address) and the band he uses (identification
number).
Functionalities
4.Messages
Thisfeatureisusedtocommunicatewithmedical
authorities supervising the patient's health
status and consult the progress or be notified if
theprogressisinsufficient.
MovereX

12. Other apps
And other apps

13. LET’S TALK
Agata Maroń
Head of sales development Warsaw
agata.maron@cybercom.com agata.agata779 +48 607 676 766www.softwarehouse.cybercom.pl