Giovanni Casula has over 25 years of experience in sales, IT, and web design. He currently seeks an IT support, sales, or customer service position where he can apply his skills. He has experience in the nautical sector as an IT consultant and in sales, customer service, and project management. He is proficient in English, Spanish, Microsoft Office, web design tools, and computer networking.

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Curriculum vitae of Giovanni Casula
Personal
information
Giovanni Casula
giovanni_casula@outlook.com
+44 0783 1909201
6 Princes Street, Leamington Spa - Warwickshire
CV32 4TY
Personal statement I’m 46. 25 years of experience gained in sales sector with direct relationship at all
levels, 20 years of experience in IT and 15 years in web design and web
development have enabled me to develop not only specific sector experience, but
also a valuable and transferable skill set in a very high range of sectors and work
positions.
During the last 5 years, I worked in the nautical sector as IT consultant, sales,
pre/post sail and customer service increasing my communication, teamwork,
initiative, problem solving and flexibility skills, contributing to projects – such as the
presence of the company in internet and the dealer network – and managing my
own initiative to computerize company business operations.
Looking to secure a position as IT support/sales/customer service where I can bring
immediate and strategic value and develop current skillset further.
Occupation/position Sales department, post sail, tech. assistance and spare parts, invoicing, IT support,
web design/developer
Employer Bsardegna Srl, Cagliari, Italy (September 2010 - December 2014)
Sector Beneteau boats and Honda Marine official dealer, charter broker, used boat dealer.
Responsibilities  Quotes and information requests, evaluations, negotiations
 Responsibility in the sale process, including transport from/to Italy and
abroad
 Responsibility for technical assistance requests, spare parts searching and
orders, coordination with customers/technicians/mechanics for the
interventions, invoicing
 Design, construction and maintenance company intranet.
 Project and build a new integrated management system. Based on
Microsoft Access database, ASP and Visual basic script, has enabled the
company to manage contacts, negotiations, requests for assistance, spare
parts, orders and accounting (previously handled only locally with no shared
informations/documents through the classic Office programs) has allowed
the company to keep under control all this information jointly, with shared
informations and documents and with the possibility to interrogate them
through a protected area of the corporate websites (24/24 from anywhere
and from any authorized person). Saving time and money and improving
efficiency they have proved decisive for the achievement of corporate
objectives and to the increase in sales.
 Design and build company websites
On some occasions I have been appointed to represent the company in some
Beneteau Conferences (Nantes, France) and Honda Marine (Rome, Italy) and I have

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Curriculum vitae of Giovanni Casula
participated at some trade fairs (Genoa Boat Show) as a technical manager / IT
support (also in remote from the main office)
Occupation/position Business Owner
Employer Nessun Dorma
Sector IT Consultant, web design/developer (January 2001 – December 2014)
Responsibilities Web design/developer for a wide range af companies: industry, hotel, restaurants,
bar, bed and breakfast, travel agency, shops, public and private schools, etc.
Included: corporate identity (logo, business cards, letterhead, etc.)
Other activities and technical details:
 Experience of working within multi-disciplinary teams including
photographers, IT developers, graphic designer, web-content and SEO
specialists, etc.
 Web positioning, Facebook pages.
 Technologies/Tools: Windows Server, ASP, JQuery, WordPress, Joomla
In some occasions I have been appointed to held courses in basic computer,
internet, web marketing, office automation, etc. on behalf of the Chamber of
Commerce of Cagliari for companies of the tourism sector.
Occupation/position Help line, IT consultant
Employer FST, Cagliari – Italy (March 2000 – December 2000)
Sector Internet service provider, IT
Responsibilities Helpline for issues related to Internet connections, mail client configuration,
remote access, etc. Data conversion and migration, Design and implementation
company database
Occupation/position Kitchen porter
Employer Assaggi Restaurant, London (April 1998 – November 1999)
Sector Italian restaurant, 1 Michelin star
Responsibilities Dishwasher and Kitchen hand
Occupation/position Assistant manager
Employer Vallebona Ltd, London
Sector Food importer/distributor
Dates January 1999 – November 1999
Responsibilities Sales assistant, orders management, customer support
Occupation/position Sales, technical assistance, IT support
Employer Chiara Srl, Cagliari (September 1996 – April 1998)
Sector IT, Personal computers, hardware and software sales, tec. assistance
Responsibilities Sales, tech. assistance
Other work
experience
 Employee insurance agency
 Photocopiers, typography

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Curriculum vitae of Giovanni Casula
 Sales representative for: Advertising, Services, Consumer products
Education and
training
I attended courses and conferences related to:
 Customer service
 Sales to private
 Sales to business
 Web positioning
 Websites content developer
 Web for tourism industry
 ASP language
 Database
 English (London, April 1998 – October 1999)
Periodically I update my skills through books and online publications
Dates 1982 - 1989
Qualification High school diploma specializing in accountancy and program languages (42/60)
School "Istituto Tecnico Commerciale Pietro Martini” - Cagliari, Italy
Mather tongue Italian
Others Language English
Self-assessment -
European level
Understanding Speaking Writing
Listening Reading Spoken
interaction
Spoken
production
B2 B2 B2 B2 B2
Others Language Spanish
Self-assessment -
European level
Understanding Speaking Writing
Listening Reading Spoken
interaction
Spoken
production
B2 B2 B2 B2 B2
Computer skills MS Office Suite (Ms Access, Excell, Word, PowerPoint, Outlook, etc.), Adobe suite
(Photoshop, Dreamweaver, Fireworks, Flash, etc.), S.O. Windows, Linux,
Antivirus, backup software, etc.
Internet, social networks
Driving license B, car owner

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Curriculum vitae of Giovanni Casula
Giovanni Casula