CV

1. Curriculum vitae
PERSONAL INFORMATION Maja Miljanović (ex Boban)
Balokovićeva 31, 10000 Zagreb (Croatia)
+385 99 66 81 758
maya.boban@gmail.com
Sex Female | Date of birth 19/08/1983 | Nationality Croatian
PREFERRED JOB Psychologist
WORK EXPERIENCE
16/12/2013–Present Senior Advisor
Agency for Quality and Accreditation in Health Care and Social Welfare, Zagreb (Croatia)
Department for Quality and Education
▪ Conducting focus groups with patients and healthcare stakeholders
▪ Construction of satisfaction surveys and experiences of patients (PREMS) and statistical analysis
of the results
▪ External auditor of hospitals
▪ Analysis of indicators of quality health care with a special focus on unexpected adverse events (eg.
suicide / attempted suicide within healthcare facilities), adverse events towards personnel (verbal,
physical, material) and for drafting guidelines for their prevention
01/06/2015–Present Collaborator
Cochrane, London (United Kingdom)
Pain, Palliative and Supportive Care Group & Common Mental Disorders Group
▪ Helping out with peer refereeing
01/04/2015–01/04/2016 Collaborator
University of Split, School of Medicine, Laboratory for Pain Research, Split (Croatia)
▪ Coauthor of "Analysis of systematic reviews on interventions for the management of neuropathic
pain: a protocol for assessment of current evidence-based knowledge"
24/04/2012–30/06/2013 Psychologist
Children`s Hospital Zagreb, Oncology and Hematology Department
Klaićeva 16, 10000 Zagreb (Croatia)
▪ Participating in pediatric psycho-oncology project funded by Foundation "Croatia for Children"
(Zaklada "Hrvatska za djecu")
▪ Providing psychological support and counselling to children suffering from cancer and their families.
01/03/2011–22/04/2012 Psychologist
NGO "EVERYTHING for HER!"; Centre for psychological support for cancer affected women
Kneza Mislava 10, 10000 Zagreb (Croatia)
▪ Coordinator of EIDHR project "A human-rights approach in helping women affected by cancer and
their families"
▪ Providing psychological support, counselling and psychotherapy to women suffering from cancer
and their families.
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2. Curriculum vitae Maja Miljanović (ex Boban)
08/12/2009–28/02/2011 Psychologist
Home for education of children and adolescents with behavioral disorders Zagreb
Svetog Mateja 70 a, 10000 Zagreb (Croatia)
▪ Socialization and psycho-social rehabilitation of children with behavioral disorders
▪ Psychological support, labor and occupational activities
▪ Development of individual and group treatment programs
Business or sector Human health and social work activities
06/10/2008–06/10/2009 Psychologist
Clinical hospital «Sisters of Mercy”, Psychiatry Clinic
Vinogradska cesta 29, 10000 Zagreb (Croatia)
▪ Psycho-diagnostic
▪ Counseling
▪ Psychotherapy
▪ Research
Business or sector health, public sector
01/07/2005–15/07/2007 Field interviewer
Institute for Social Research “Ivo Pilar”
Marulićev trg 19, 10000 Zagreb (Zagreb)
▪ Conducting surveys – filed work
05/01/2005–10/12/2006 volunteer in the program "Big brother, Big sister"
NGO "Association for the Initiative in Social Politics"
Jurišićeva 19, 10000 Zagreb (Zagreb)
▪ Spending 3 to 5 hours a week with a child with psycho-social risk in structured leisure activities and
socializing, in order to empower children and reduce the potential for the development of behavioral
disorders
01/10/2006–30/10/2006 Educator in program "School without pain"
NGO "Blue telephone"
Ilica 36, 10000 Zagreb (Croatia)
▪ Co-leader of educational program
EDUCATION AND TRAINING
01/10/2012–18/05/2017 Doctor of science (PhD) EQF level 8
PhD Program in Biomedicine and Health Sciences, School of Medicine, University of Zagreb, Zagreb
(Croatia)
▪ PhD thesis: "Psychosocial determinants of satisfaction with hospital care in adult patients suffering
from advanced cancer"
01/05/2010–Present Cognitive behavioral therapist (CBT therapist) EQF level 8
Croatian Association for Behavioral and Cognitive Therapies (CABCT)
Šenoina 25, 10000 Zagreb (Zagreb)
▪ Cognitive-behavioral psychotherapist in supervision
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3. Curriculum vitae Maja Miljanović (ex Boban)
20/06/2015–23/06/2015 ISPOR HTA training
Zagreb (Croatia)
28/05/2014–01/06/2014 Course ARS MEDICA- Science, Clinical Practice and Art
INTER-UNIVERSITY CENTRE DUBROVNIK, Dubrovnik (Croatia)
11/10/2013–12/10/2013 Continuing medical education "Eating disorders"
University of Zagreb, School of Medicine, Clinical hospital center Zagreb, Department of Psychiatry,
Zagreb (Croatia)
20/09/2013–22/09/2013 Continuing medical education: "Palliative care- beyond pain, across
borders"
SANICADEMIA International Training Academy for Healthcare professionals, Villach (Austria)
06/06/2013–06/06/2013 Symposium on "Concepts and metaphors in child and adolescent
psychiatry and psychotherapy"
Croatian Society for Child and Adolescent Psychiatry and Psychotherapy, Croatian Medical
Association, Zagreb (Croatia)
13/04/2013–13/04/2013 Associative cards in counseling and psychotherapy
"Idemo dalje" d.o.o. and "Svjetlost" d.o.o., Zagreb (Croatia)
16/02/2013–16/02/2013 Brain Gym Program workshop
Edu-moveo j.d.o.o., Zagreb (Croatia)
09/02/2013–10/02/2013 Baby Signs Instructor
Bebi Signum d.o.o., Zagreb (Croatia)
27/10/2012–28/10/2012 Psychodrama seminar
Serbian Psychodrama Association "Spa Moreno", Beograd (Serbia)
30/03/2012–01/04/2012 Art therapy workshop
"Vox plus" d.o.o, Zagreb (Croatia)
18/02/2012–18/02/2012 Professional education in Wartegg- drawing test
NGO Center for cognitive and behavioral therapy
Slovenska 13, 10000 Zagreb (Croatia)
10/11/2009–20/11/2011 Psycho-oncology training
Hungarian Hospice Foundation
Kenyeres utca 18-22, 1032 Budapest (Hungary)
27/05/2007–01/06/2007 International summer school of psychotrauma "Countratransference
problems in the intercultural treatment of psychotrauma"
Inter-university Centre of post-graduate studies, Dubrovnik (IUC), Dubrovnik (Croatia)
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4. Curriculum vitae Maja Miljanović (ex Boban)
01/10/2002–29/02/2008 MA psychologist EQF level 8
University of Zagreb; Croatian Studies, the Department of Psychology
Borongajska 83 d, 10000 Zagreb (Zagreb)
PERSONAL SKILLS
Mother tongue(s) Croatian
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C2 C2 C2 C2 C2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills Active listening, opening and closing communication, reflecting, clarifying, effective non-verbal
communication, excellent personal presentation and appearance
Organisational / managerial skills collaboration, effective communication, coordination skills, creative thinking, decision making, goal
making, multitasking, problem solving
Job-related skills skillful application of psycho-diagnostic instruments, psychological counselling, support, CBT therapy,
processing of statistical data in SPSS, doing systematic reviews
Digital competence skilful use of MS Office packages, searching of scientific databases
Other skills resourcefulness, perseverance, diligence
Driving licence B
ADDITIONAL INFORMATION
member of:
- Croatian Psychological Chamber
- Croatian Psychological Association
- Croatian Society for Hospice and Palliative Medicine / Croatian Medical Association
- Croatian Association for Behavioral and Cognitive Therapies
- Croatian Association for Cancer Research (CACR)
Awards:
- Award winning from International Institute for Advanced Studies in Systems Research and
Cybernetics for scientific contribution working, "An Analysis of the leading TV stations in Croatia:
incidence and characteristics of the display of violence"
- Award for the best poster presentation at the 1st Croatian psychotherapeutic Congress, Zadar
Book
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5. Curriculum vitae Maja Miljanović (ex Boban)
Sindik, J., Boban, M. (2016). Miljokazi razvoja predškolske djece – Studija na uzorku djece u
hrvatskom predškolskom institucionalnom kontekstu. Zagreb: Institut za antropologiju; Hrvatsko
antropološko društvo.
Articles indexed in CC
Miljanović, M.,Sindik, J., Milunović, V., Kralj Škoc, V., Braš, M, Đorđević, V. (2017). Factor structure
and cut-off scores of Hospital Anxiety and Depression scale (HADS) on Croatian sample of adult
patients suffering from advanced cancer. Psychiatr Danub. In press.
Došenović, S., Jelicic, A., Miljanović, M., Biočić, M., Borich, K., Cavar, M. Markovina, N., Vucic, K.,
Puljak, L. (2017). Interventions for neuropathic pain: an overview of systematic reviews. Anesth Analg.
125(2):643-652. doi: 10.1213/ANE.0000000000001998.
Braš, M., Milunović, V., Boban, M., Brajković, L., Benković, V., Đorđević, V. i Polašek, O. (2011).
Quality of life in Croatian Homeland war (1991-1995) veterans who suffer from post-traumatic stress
disorder and chronic pain. Health Qual Life Outcomes. 9:56:1-8.
Braš, M., Milunović, V, Boban, M., Mićković, V., Lončar, Z., Gregurek, R. and Laco, M. (2011.) A
quality of life in chronic combat related posttraumatic stress disorder-a study on Croatian War
veterans. Coll Antropol. 35(3):681-6.
Braš, M., Lončar, Z., Boban, M., Gregurek, R., Brajković, L., Tomičić, H., Muljačić, A., Mičković, V.,
Kalenić, B. (2007). Self-inflicted burns in patients with chronic combat-related post-traumatic stress
disorder. Coll Antropol. 31(4):1173-7.
Brajković, L, Bras, M., Milunović, V., Busić, I., Boban, M., Loncar, Z., Micković, V., Gregurek, R. (2009).
The connection between coping mechanisms, depression, anxiety and fatigue in multiple sclerosis.
Coll Antropol. Suppl 2:135-40.
Articles indexed in WOS (SCI-EXP/SSCI)
Miljanović, M., Sindik, J., Milunović, V, Kralj Škoc, V., Braš, M, Đorđević, V., Pavić J., Jakšić, L. (2017).
PSYCHOSOCIAL DETERMINANTS OF SATISFACTION WITH HOSPITAL CARE IN ADULT
PATIENTS SUFFERING FROM ADVANCED CANCER. Acta Clin Croat. 56:218-226. doi:
10.20471/acc.2017.56.02.04
Sindik, J., Miljanović, M. (2017). METRICALLY ADJUSTED QUESTIONNAIRES CAN PROVIDE
MORE INFORMATION FOR SCIENTISTS- AN EXAMPLE FROM THE TOURISM. Coll Antropol.
41(1): 31-7.
Đordević, V, Braš, M., Milunović, V., Brajković, L., Boban, M., Bicanić, I., Jašaragić M., Gregurek, R.,
Miličić, D., Laco, M. (2011). Self-perceived social support in Croatian war veterans suffering from
combat-related posttraumatic stress disorder --what should not have happened. Acta Clin Croat.
50(2):177-84.
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6. Curriculum vitae Maja Miljanović (ex Boban)
Articles in peer-reviewed journal, book or journal
Balenović, A., Vukota, Lj., Boban, M., Dusper, J. (2011). Psiho-socijalna pomoć ženama oboljelim od
raka- potreba ili luksuz? Knjiga sažetaka 19. godišnje konferencije hrvatskih psihologa „Vrijeme
sličnosti i razlika- izazovi psihologiji i psiholozima“, Osijek, Naklada Slap, 75.
Boban, M., Šakić, I., Wertag, A. (2006). Analiza sadržaja vodećih TV postaja u RH: učestalost i
obilježja prikaza nasilja. Knjiga sažetaka, 14. godišnja konferencija hrvatskih psihologa, Ljudski
potencijali kroz životni vijek, Vodice; Hrvatsko psihološko društvo i Društvo psihologa Šibenik, 19.
Boban, M., Pačić Turk, Lj., Braš, M., Gregurek, R. (2008). Doživljaj boli, anksioznosti i depresije kod
veterana Domovinskog rata oboljelih od PTSP-a. U: Gregurek, R. (ur.) Zbornik radova - Prvi hrvatski
psihoterapijski kongres, Zadar, 76.
Boban, M. (2008). Hospicij u Vrindavanu (Indija). Zbornik radova i sažetaka Drugog kongresa
palijativne skrbi Hrvatske, Hospicij i palijativna skrb- osnovno ljudsko pravo. Zagreb: Hrvatsko društvo
za hospicij/palijativnu skrb, HLZ, 237.
Boban, M. i Dusper, J. (2011). Psycho-social support for cancer affected women- need or luxury?
Course: Pain and palliative medicine, IUC Dubrovnik.
Boban, M., Balenović, A., Vukota, Lj., Dusper, J. (2012). Prepreke u zdravstvenom sustavu- kako ih
vide onkološki pacijenti. Knjiga sažetaka 2. hrvatskog kongresa o prevenciji i rehabilitaciji u psihijatriji
(s međunarodnim sudjelovanjem), Zagreb.
Braš, M., Lončar, Z., Boban, M., Gregurek, R., Brajković, L., Tomičić, H., Muljačić, A., Mičković, V.,
Kalenić, B. (2007). Self-inflicted burns in patients with chronic combat-related post-traumatic stress
disorder. Book of abstracts 10 th European conference on traumatic stress. European Society for
Traumatic Stress Studies, Opatija, Croatia, 83.
Dusper, J., Boban, M. (2011). Emotional intelligence in women suffering from cancer. Book of
abstracts of III. International congress of emotional intelligence, Opatija, Center for cross cultural
research and development of emotional and social competences, Faculty of Humanities and social
sciences, University of Rijeka, 71.
Hadžiselimović, Dž., Šiljan Bembić, H., Boban, M., Šakić, I., Wertag, A. (2008). Zaštita djece od
(potencijalno) štetnih masmedijskih sadržaja. Knjiga sažetaka 16. godišnje konferencije hrvatskih
psihologa, Poreč: Društvo psihologa Istre, 77.
Active participation in international conferences
▪ 09.-11. February 2012. Second Croatian Congress on Prevention and Rehabilitation in Psychiatry
(with international participation) Zagreb - oral presentation: Obstacles in the health system - as
seen by oncological patients.
▪ 08.-10. September 2011. 3rd Internationa congress on emotional intelligence; Opatija, Hrvatska
- oral presentation: Emotional intelligence in women suffering from cancer.
▪ 02.-08. May 2011. Pain and palliative medicine; IUC Dubrovnik, Hrvatska
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7. Curriculum vitae Maja Miljanović (ex Boban)
- oral presentation: Psycho-social support for cancer affected women- need or luxury?
▪ 30.4.- 05. May 2009. Neurogenomics and neuroimaging of developmental disorders; Dubrovnik,
Hrvatska
- oral presentation: The association between pain, anxiety and depression in combat related PTSD
▪ 05.-09. June 2007. 10th European conference on traumatic stress „Truth and trust after trauma“;
Opatija, Hrvatska
- oral presentation: Self-inflicted burns in patients with chronic combat-related post-traumatic stress
disorder
▪ 09.-10. August 2006. 18th Internationale Conferences on Systems Research, Informatics anc
Cybernetics, Baden-Baden, Germany - oral presentation: Frequency and characteristics of
violence on Croatian national television
Active participation in national conferences
▪ January 2015. Depression in the Century of Mind, 4th Croatian Congress in Prevention and
Rehabilitation in Psychiatry- oral presentation: Mental adaptation to cancer- analysis of the mini
MAC questionnaire
▪ 12.-15. October 2011. 19th annual conference of Croatian psychologists, Osijek-oral presentation:
Psycho-social support for cancer affected women- need or luxury?
▪ 10.-12. October 2008. 2nd Croatian Congress on Palliative Care; Zagreb- Poster presentation:
Hospice in Vrindavan (India)
▪ 22.-25. May 2008. 1st Croatian Psychotherapeutic Congress, Zadar
- Poster presentation: The association between pain, anxiety and depression in combat related PTSD.
▪ 25.-28.October 2006. 14th Annual Croatian Psychologists Conference; Vodice -Oral presentation:
Content Analysis of Major TV Stations in Croatia: Frequency and Characteristics of Displayed
Violence.
RECOMMENDATIONS I am happy to supply these on request
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