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Similar to CV DOC July 2014
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CV DOC July 2014
- 1. CURRICULUM VITAE Mark Rowlands MICM 4 Castle Court Clancy Strand Limerick Mobile number 00353 833 646201 Summary of experience: • Drafted & Implemented policies including at remote sites, credit policy, bad debt provision policy, credit checking, third party collections. • Recruited/motivated/managed/ reviewed both large and small teams • Account opening referencing, authorising credit limits, terms, periodic review. • Hands on self starter. • Management reporting : DSO/bad debt provision/cash forecasting/overdues/queries/trends • Stop orders responsibility. • Four years’ county court experience, full conduct of legal action experience • Five years’ experience with Oracle /JDE
- 2. CAREER HISTORY November 2010 to Present Element Six Limited World’s biggest producer of industrial diamonds Shannon Industrial Estate Shannon Airport Shannon County Clare Global Credit Controller • Turnover $450m • Cash collection circa $30m per month • Responsible for Europe, USA, Russia, South America China India. • New post • Formulated/introduced/Maintain credit policy and bad debt provision policy, manage ongoing updates with internal audit • Negotiated contracts with credit checking agency/debt collection agency • Five years experience of JD Edwards/Oracle • Sole new account sign off • Customer service driven • Commercially aware • Inclusive approach, excellent relationships with Regional Sales Directors/account managers • Extensive experience of managing remote ledgers/ staff • Rolling cash forecasting. • Monthly reporting package, DSO, overdues, trends, problem accounts. Bad debt provision • Authorising repayment plans. • Intiating/project managing AR system development/enhancement • Drove incorporation of AR element into account manager’s bonus schemes • Provision of overdue calculation for bonus schemes above • Contact point for audit issues in respect of AR • AML/sanctions compliance contact point • Amended distribution contract to ensure sufficient exposure safeguards • Reduced overdue balance by 50% over 18 month period. • Hands on practical approach.
- 3. April 2008 to November 2010 Johnston Press Ireland Limited Publisher of 10 regional newspapers. 54 O Connell Street Limerick Assistant Credit Manager • Turnover 25m • Sole responsibility for relationship with external DCA and Solicitors o Relationship building/maintenance with DCA o Establishing process SLA’s o Co ordinating account referral from in house team o Chairing performance review meetings/audits o Prime point of contact for query escalation o Negotiating charging structure o Approving/reconciling invoices o Approving telephone scripts/texts of documents o Providing analysis of performance to FD level • Credit Control for 10 titles in Ireland across multi sites • Supervision of 6 staff • Incorporation of 10 Ledgers into one, transfer of legacy debt • Management/allocation of collections work across team • Restructuring resource management in department • Targeting, monitoring performance against targets • Liaising with FD re collections performance • Authorising payment plans • Driving resolution of escalated queries • Extensive liaison with sales managers/finance managers • Daily cash reporting to FD • Managing 'stop lists,' releasing held orders • Recruitment,Mentoring, training, motivation of staff. December to August 2007 Self employed in own business in partnership with my wife as period October 2003 to April 2005 below.
- 4. 2nd May 2006 to December 2006 Co-operative Funeralcare Trafford Plaza Seymour Grove Manchester Interim Credit Manager Uk’s biggest funeral directors 600 branches Turnover £211m in 2006 • Management of 29 staff 2 supervisors • Collection target approx £13m per month • Radical overhaul of whole collections cycle • Drove establishment of relationship with external DCA o Chaired presentations by DCA’s o Agreed process o Vetted scripts/document texts o Met monthly to review process/progress o Escalation point for queries o Negotiated charging structure o Approving invoices • Roll out of branch involvement in collections • Presentations to area offices to raise credit control profile. • Devising and implementing targets and bonus system.
- 5. 6 April 2005 to 11 April 2006 Armstrong Holden Brooke Pullen Limited Wenlock Way Gorton Manchester Manufacturers of pumping systems CREDIT MANAGER OF THREE COMPANIES IN THE GROUP: Armstrong Holden Brooke Pullen (Manchester and Redhill, Surrey) • Supervision of 7 staff plus temporary staff as required • Establishment of relationship with DCA o Chairing presentations by prospective DCA’s o Recommending choice of DCA o Agreeing process With DCA o Developing/approving telephone scripts/texts of documents o Prime point of contact for query escalation o Relationship management/Development. o Agreeing charging structure o Approving invoices o Driving review meetings • Recruitment and training of staff • Opening accounts, setting/reviewing credit limits and terms • Devising and implementing cash collection targets • Query resolution • Total overhaul of procedures in credit control • Presentations of collection progress at board level. • Devised outsourcing project for collections • Conduct of legal action in conjunction with solicitors • Conduct of Credit Insurance Policy • Negotiation and submission of documentary credits • Management of asset based lending arrangement Repower Mining International Limited (Newcastle-upon-Tyne) Manufacturers of specialist pumping systems for mining applications worldwide • 80% Export, predominantly China • Opening accounts, setting/reviewing credit limits and terms • Negotiation and submission of documentary credits • Management of open Credit Terms for foreign customers • Supervision of one Credit Controller at Newcastle Office
- 6. Northwest Switchgear Ltd (Morecambe) Manufacturers of computerised control systems for pumping applications • Ledger of 100 UK Customers • Supervision of one Credit Controller in Morecambe • Opening accounts, setting/reviewing credit limits and terms Made redundant on 11th April 2006 October 2003 to April 2005 • Self Employed in partnership with my wife, once business established I returned to Credit Management with Armstrong February 1997 to October 2003 Caudwell Communications Ltd Caudwell Tower Weston Road Crewe Cheshire CW16BU 01270 412020 Credit Manager of four Companies in the Group February 1997 to September 1997 Caudwell International Ltd • Reporting to Finance Director • International ‘Grey Market’ trading in mobile phones, primarily Hong Kong, Dubai, Benelux Countries, Italy • Sole responsibility for management of Sales Ledger, turnover approximately £50m • Negotiation of Statutory Instruments: Letters of Credit, International Swift Payments • Currency hedging, Forward Contracts • Invoicing, Credit Note production • Intercompany Balancing September 1997 to October 2003 4U Ltd (Part of Caudwell Group as above) • Reporting to Finance Director • Mobile Phone service provider • Turnover £150m • Management of Sales Ledger of 500 Independent Mobile Phone Dealers • Management of Purchase Ledger for payment of commissions
- 7. • Credit Vetting, setting Credit Limits, agreeing Terms and Conditions amendments • Negotiation and administration of Business Development Loans, Deeds of Novation • Participation in weekly Management Meeting with Finance Director, Sales Director, Operations Director • Dealer Visits • Recruitment, appraisal, training and development and supervision of 20 staff • Sign off of Credit Notes, commission invoices • Conduct of Legal Action including attendance at County Court • Intercompany Balancing September 1999 to June 2002 Corporate 4U Ltd(part of caudwell group as above) • Reporting to Finance Director • Airtime provider to Corporate customers • Approximately 10,000 Accounts • Collection of £10m per month • Recruitment, appraisal, training and development and supervision of 25 staff • Customer visits • Credit vetting of new accounts, setting Credit Limits • Authorisation of suspension of service • Conduct of Legal Action including attendance at County Court • Negotiation and administration of Credit Insurance Policy January 2002 to June 2002 Reach Telecom Ltd (Part of Caudwell Group as above) • Start up Company within Caudwell Group • Fixed Line telephony provider to Business Users • Reporting to Finance Director • 500 accounts • Collection of approximately £500,000 per month • Negotiation and administration of Credit Insurance Policy • Recruitment and training of new team of six staff • Customer visits • Credit vetting of new accounts, setting Credit Limits • Authorisation of suspension of service • Conduct of Legal Action including attendance at County Court
- 8. November 1995 to February 1997 Cabletron Systems Ltd Newbury Business Park Newbury Berkshire Credit Manager • Manufacturer and supplier of computer hardware • Turnover £50m • Reporting to financial controller • Management of ledger of approximately 200 end user customers and 50 dealers. • Multi currency transactions for customers in Europe and South Africa • Ensure timely collection of all invoices • Extensive Liaison with sales team and technical dept re installation schedules etc • All aspects of credit vetting, establishment of new accounts, trading terms, credit limits • Customer visits to set up invoice discounting arrangement via Deutsche Bank with larger end users • Supervision of 4 staff August 1995 to November 1995 Telewest Ltd Woking Surrey 01483 750900 Collections Support Manager • Provider of cable television and telephone services • Reporting to Operations Director • Responsible for identifying and implementing best practices across acquired UK businesses.
- 9. June 1992 to August 1995 Alcatel Business Systems Limited Frimley Business Park Frimley Camberley Surrey Collections Manager • Manufacturer and supplier of fixed line telecom systems • Reporting to Credit Manager • Management of sales ledger of approx. 300 dealer accounts • All aspects of credit vetting, establishment of new accounts, trading terms, credit limits • Ensure timely collection of all invoices • Attend Monthly meeting with Finance Director and Sales Director to assist in resolving queries. • Extensive liaison with sales team and technical support • Supervision of 5 staff. February 1990 to February 1992 Glamorgan Gem Limited Graig House 53 Eastgate Cowbridge South Glamorgan CF71 7EL Credit Controller • Publisher of local newspaper covering Cardiff and rural South Wales • All aspects of credit vetting, establishment of new accounts, trading terms, credit limits • Ensure timely collection of all invoices in respect of advertising charges • Conduct of legal action on behalf of Company including attending hearings at County Court • Supervision of 2 staff.
- 10. • Part of Management team representing Credit Control, highlighting queries, cashflow issues ADDITIONAL INFORMATION • 7 O Levels • 2 A Levels • Full clean driving licence • Non Smoker • Experienced with Microsoft packages and most popular accounting systems, Tetra, SUN. Oracle. • Member of Institute of Credit Management since 1997