Nusiba Elmubarak Elawad Hassan
United Arab Emirates
Abu Dhabi
Tel :00971561227386 ,00971505310250
Email : nosibaae@live.om
CAREE OBJECTIVE
To work in a company that has an excellent working environment in order to
achieve the maximum success for me and for the company.
EDUCATION
 B.Sc. computer Engineering, Computer Man College For Computer
Studies 2010.
 A+ Certification Core as Hardware in al khawarizmi international college
(UAE).
 (CCNA) Cisco Certified Network Associate from in AL khawarizmi
international college (UAE).
 (MCITP) Microsoft Certification Information Technology Professional
from in AL khawarizmi international college (UAE).
Training :
 IT department of Al Khwarizmi International College (UAE) .
 NILEIN bank ( UAE) .
Computer skills
 Microsoft Office (Word, Excel, Access and Power point ,outlook ,publisher
info patch design ) .
 BCM (Business contact managers) .
Work Experience
 9/2011 to 31-3-2012 IT ENG in Abrar Paradise Development
Co.Ltd
Job Description :
 Resolving all incidents and requests relating to desktop and laptops
 Installation of hardware (such as PCs, printers, scanners etc) and company
accepted software
 Troubleshoot and resolve problems within agreed service levels and quality
measures
 Escalation of any issue to 3rd line support staff (including vendors)
 Remote support to end user where applicable
 Configuration of Desktop and Laptop and connectivity to network (LAN)
 Build and configure users profiles according to standards set Proactively monitor
the Incident and request management queues and update as per the process
defined .
 1/4/2012 to 1/7/2012 technical and Seals engineering In FRANCO
PINTO (Sudan) .
 Handling sales phone calls and e-mails.
 Communicating with clients prior to their course and recording all
correspondence.
 Compiling client Information Packs.
 Assisting with the copy writing of marketing materials.
 Marketing for photo copier sharp and antivirus nod32 and Dlink machines .
 Technical of install antivirus nod32 business addition with console server
Key skills and strengths:
 Excellent inter-personal relations & communication skills.
 Excellent customer service skills and demonstrable experience
 Excellent written communication skills, particularly for a sales audience Keen
eye for attention to detail
 Ability to take initiative and multi-task
 Ability to work independently and as part of a team
 Ambitious and creative person who has lots of ideas and enthusiasm.
 Conscientious person who works hard and pays attention to details.
 Flexible, quick to pick up new skills and eager to learn from others.
 Leading & dealing effectively with multicultural environment.
 Able to work under tremendous pressure & meet deadlines with ease &
efficiency.
Languages
 Arabic (Excellent Spoken and Written)
 English (Good Spoken and Written)
Personal Details
 Date of Birth : 3 Aug 1990
 Nationality : Sudanese
 Visa type : Residency visa (transferable)
under husband visa
 Marital Status : married
 License : Holding UAE valid Driving License
 Passport Validity : 26-10-2016

cv

  • 1.
    Nusiba Elmubarak ElawadHassan United Arab Emirates Abu Dhabi Tel :00971561227386 ,00971505310250 Email : nosibaae@live.om CAREE OBJECTIVE To work in a company that has an excellent working environment in order to achieve the maximum success for me and for the company. EDUCATION  B.Sc. computer Engineering, Computer Man College For Computer Studies 2010.  A+ Certification Core as Hardware in al khawarizmi international college (UAE).  (CCNA) Cisco Certified Network Associate from in AL khawarizmi international college (UAE).  (MCITP) Microsoft Certification Information Technology Professional from in AL khawarizmi international college (UAE). Training :  IT department of Al Khwarizmi International College (UAE) .  NILEIN bank ( UAE) . Computer skills  Microsoft Office (Word, Excel, Access and Power point ,outlook ,publisher info patch design ) .  BCM (Business contact managers) .
  • 2.
    Work Experience  9/2011to 31-3-2012 IT ENG in Abrar Paradise Development Co.Ltd Job Description :  Resolving all incidents and requests relating to desktop and laptops  Installation of hardware (such as PCs, printers, scanners etc) and company accepted software  Troubleshoot and resolve problems within agreed service levels and quality measures  Escalation of any issue to 3rd line support staff (including vendors)  Remote support to end user where applicable  Configuration of Desktop and Laptop and connectivity to network (LAN)  Build and configure users profiles according to standards set Proactively monitor the Incident and request management queues and update as per the process defined .  1/4/2012 to 1/7/2012 technical and Seals engineering In FRANCO PINTO (Sudan) .  Handling sales phone calls and e-mails.  Communicating with clients prior to their course and recording all correspondence.  Compiling client Information Packs.  Assisting with the copy writing of marketing materials.  Marketing for photo copier sharp and antivirus nod32 and Dlink machines .  Technical of install antivirus nod32 business addition with console server Key skills and strengths:  Excellent inter-personal relations & communication skills.  Excellent customer service skills and demonstrable experience  Excellent written communication skills, particularly for a sales audience Keen eye for attention to detail  Ability to take initiative and multi-task  Ability to work independently and as part of a team  Ambitious and creative person who has lots of ideas and enthusiasm.  Conscientious person who works hard and pays attention to details.  Flexible, quick to pick up new skills and eager to learn from others.  Leading & dealing effectively with multicultural environment.  Able to work under tremendous pressure & meet deadlines with ease & efficiency.
  • 3.
    Languages  Arabic (ExcellentSpoken and Written)  English (Good Spoken and Written) Personal Details  Date of Birth : 3 Aug 1990  Nationality : Sudanese  Visa type : Residency visa (transferable) under husband visa  Marital Status : married  License : Holding UAE valid Driving License  Passport Validity : 26-10-2016