Khalid suliman sideg hamdan original tsKhalid Sideg
Technical Support Engineer seeking to build a career in a progressive organization that will provide me exciting opportunities to learn more and utilize my skills, my key strength is my ability to serve the best to keep up my company's name.
Technical Support Services, Systems analysis engineer Help Desk Management, Anti-Virus Management and monitoring server backups Support and administration of servers and desktop applications.
Khalid suliman sideg hamdan original tsKhalid Sideg
Technical Support Engineer seeking to build a career in a progressive organization that will provide me exciting opportunities to learn more and utilize my skills, my key strength is my ability to serve the best to keep up my company's name.
Technical Support Services, Systems analysis engineer Help Desk Management, Anti-Virus Management and monitoring server backups Support and administration of servers and desktop applications.
Maintained and performed
Experience in System Administration under multi-platform environments, including installation and configuration, maintenance, technical support and troubleshooting. Possess expertise in LAN/WAN administration, server configuration, hardware/software installation, troubleshooting/repair, client relations & staff training/supervision.
Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take challenging assignments.
To work in a challenging environment in an organisation that enables me to utilize my professional qualifications to the best of my abilities. In doing so, contribute to the success of the company and open new vistas for further learning and growth.
1. Flat 15, building No. 9, Shanan St., Mostafa Abdelrazek St., Abdeen
Cairo, Egypt
+2-0111-010-7664+2-0100-613-2067
ahmed-hidery@hotmail.comeng.hidery87@gmail.com
AHMED FAROUK ALI HIDERY
OBJECTIVE Seeking a challenging role in system administration, where my experience, academic
background and interpersonal skills are well developed, well utilized. And build a
successful career.
SKILLS & ABILITIES Install and configure windows server2008 R2, 2012 R2
Active Directory 2008 R2, 2012 R2 Install and configuration and
operations.
Install NAP services & Configuration.
Install WSUS services & Configuration.
Install and configure Kaspersky security center.
Microsoft exchange server 2010 and LYNC 2010 installation and
configuration.
Blackberry Express server v.5.
Installing and configuring Geo-Vision system for camera surveillance.
Solving tickets for users/employees.
Troubleshoot network issues.
Familiar with NEC VPCC system.
Familiar with Blade servers’ configuration.
EXPERIENCE TECHNICAL SUPPORT ENGINEER, ELARABY GROUP
December 2010 – Present
Configure, operate, and troubleshoot Microsoft, Blackberry and surveillance IP cams
services, and client operating systems.
EDUCATION BACHELOR OF INFORMATION SYSTEMS - MODERN ACADEMY - 2009
Degree: Excellent.
Graduation Project: Elaraby Group Website to show products catalogue, services and sell
products.
TRAINING MCITP server administration self study
MCSA (2012) certified
MCSE (2012) course Attendance
ITIL course foundation
2. CCNA course Attendance
Web design diploma course Attendance
SOFT SKILLS Ability to work in groups
Good Research Abilities
Self Motivated
Good communications with people
PERSONAL
INFORMATION
Date of Birth: 13/8/1987.
Marital Status: Single
Military status: Exempted.
Languages:
Arabic: Native Language
English: Very Good
REFERENCES Upon request.