This document contains the resume of Ahmed Farouk Ali Hidery. It summarizes his contact information, objective of seeking a challenging role in system administration, skills including installing and configuring various Windows and Exchange servers, experience as a technical support engineer since 2010, bachelor's degree in information systems from Modern Academy in 2009, and various technical trainings. It also lists soft skills and personal information.

1. Flat 15, building No. 9, Shanan St., Mostafa Abdelrazek St., Abdeen
Cairo, Egypt
+2-0111-010-7664+2-0100-613-2067
ahmed-hidery@hotmail.comeng.hidery87@gmail.com
AHMED FAROUK ALI HIDERY
OBJECTIVE Seeking a challenging role in system administration, where my experience, academic
background and interpersonal skills are well developed, well utilized. And build a
successful career.
SKILLS & ABILITIES  Install and configure windows server2008 R2, 2012 R2
 Active Directory 2008 R2, 2012 R2 Install and configuration and
operations.
 Install NAP services & Configuration.
 Install WSUS services & Configuration.
 Install and configure Kaspersky security center.
 Microsoft exchange server 2010 and LYNC 2010 installation and
configuration.
 Blackberry Express server v.5.
 Installing and configuring Geo-Vision system for camera surveillance.
 Solving tickets for users/employees.
 Troubleshoot network issues.
 Familiar with NEC VPCC system.
 Familiar with Blade servers’ configuration.
EXPERIENCE TECHNICAL SUPPORT ENGINEER, ELARABY GROUP
December 2010 – Present
Configure, operate, and troubleshoot Microsoft, Blackberry and surveillance IP cams
services, and client operating systems.
EDUCATION BACHELOR OF INFORMATION SYSTEMS - MODERN ACADEMY - 2009
Degree: Excellent.
Graduation Project: Elaraby Group Website to show products catalogue, services and sell
products.
TRAINING  MCITP server administration self study
 MCSA (2012) certified
 MCSE (2012) course Attendance
 ITIL course foundation

2.  CCNA course Attendance
 Web design diploma course Attendance
SOFT SKILLS Ability to work in groups
Good Research Abilities
Self Motivated
Good communications with people
PERSONAL
INFORMATION
Date of Birth: 13/8/1987.
Marital Status: Single
Military status: Exempted.
Languages:
Arabic: Native Language
English: Very Good
REFERENCES Upon request.