The field of dreams gap
     If you build it they will come
Launch!
Launch!
Launch!
Launch!
Field of dreams gap




http://chrisschultz.net/post/42363863885/testing-validating-your-market-assumptions
Ravikant thesis
  The only customer acquisition
  strategies that matter in a startup are:




       http://venturehacks.com/
Ravikant thesis
  The only customer acquisition
  strategies that matter in a startup are:
     Spending $25,000 on PR to get
            into TechCrunch




       http://venturehacks.com/
Ravikant thesis
  The only customer acquisition
  strategies that matter in a startup are:
     Spending $25,000 on PR to get
            into TechCrunch




       http://venturehacks.com/
Ravikant thesis
  The only customer acquisition
  strategies that matter in a startup are:
     Spending $25,000 on PR to get
            into TechCrunch

                          • SEO
                          • SEM
                          •Viral
       http://venturehacks.com/
Create a lens
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links


         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Create a lens
                                              “I’m a great photog”
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links


         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Create a lens
                                              “I’m a great photog”
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links
                                                  “I’m smart”
         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Create a lens
                                              “I’m a great photog”
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links
                                                  “I’m smart”
         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees                 “I’m hilarious”


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Who is your customer?
           (or no-nonsense growth hacking)
1) Who would be pissed if they could no
longer use your product?
2) Where do they hang out?
3) What creates trust? a) referral b) “the
crowd” c) an expert
4) Put high-trust experience in front of most-
likely-to-be-interested people. Scale, repeat.
      http://www.quora.com/Growth-Hacking/Is-growth-hacking-nonsense/answer/Thomas-Knoll
Inbound marketing




 http://www.slideshare.net/randfish/the-power-of-inbound-marketing
Devise scalable &
repeatable strategies
  You
              1. Do it yourself
              2. Did it work?
 Repeatable   3. Document it
              4. Delegate it
 Editorial
              5. Calendar it
              6. Measure it
Measure & optimize




                                AARRRR

  http://500hats.typepad.com/500blogs/2007/09/startup-metrics.html
Metrics that matter
Create a dashboard of what matters in your business
              Map metrics to actions




           http://www.ashmaurya.com/2010/07/3-rules-to-actionable-metrics/
User retention
Lifecycle email marketing




           http://paulstamatiou.com/startup-user-retention-lifecycle-email
User retention
Lifecycle email marketing



                                                                             Ego boost




           http://paulstamatiou.com/startup-user-retention-lifecycle-email
Use tools
Outreach
                        Measure
             Optimize
Simple, right?

       Let’s apply
      to BarNotes
Ravikant thesis
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links


         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Ravikant thesis
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links


         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Ravikant thesis
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links


         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Ravikant thesis
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links


         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
Ravikant thesis
Method                Lens              Y/N



         •accessible UGC
SEO      •content hub & authoritative
         •content generates links             “I am a cocktail
                                                 aficionado”

         •immediate path to revenue
SEM      •CPA < LTV
         • revenue≠affiliate fees


         •sharing built into product
Viral    •shareable content (ie: says
         something about user)
App store SEO
Link building
Weekly tweets
Newsletter
Influencer outreach
Thanks!
    @flatstack            @launchpad

• Twitter: @cschultz
• Blog: chrisschultz.net
• Email: chris@flatstack.com

Customer Acquisition: Growth marketing for startups

  • 1.
    The field ofdreams gap If you build it they will come
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
    Field of dreamsgap http://chrisschultz.net/post/42363863885/testing-validating-your-market-assumptions
  • 7.
    Ravikant thesis The only customer acquisition strategies that matter in a startup are: http://venturehacks.com/
  • 8.
    Ravikant thesis The only customer acquisition strategies that matter in a startup are: Spending $25,000 on PR to get into TechCrunch http://venturehacks.com/
  • 9.
    Ravikant thesis The only customer acquisition strategies that matter in a startup are: Spending $25,000 on PR to get into TechCrunch http://venturehacks.com/
  • 10.
    Ravikant thesis The only customer acquisition strategies that matter in a startup are: Spending $25,000 on PR to get into TechCrunch • SEO • SEM •Viral http://venturehacks.com/
  • 11.
    Create a lens Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 12.
    Create a lens “I’m a great photog” Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 13.
    Create a lens “I’m a great photog” Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links “I’m smart” •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 14.
    Create a lens “I’m a great photog” Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links “I’m smart” •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees “I’m hilarious” •sharing built into product Viral •shareable content (ie: says something about user)
  • 15.
    Who is yourcustomer? (or no-nonsense growth hacking) 1) Who would be pissed if they could no longer use your product? 2) Where do they hang out? 3) What creates trust? a) referral b) “the crowd” c) an expert 4) Put high-trust experience in front of most- likely-to-be-interested people. Scale, repeat. http://www.quora.com/Growth-Hacking/Is-growth-hacking-nonsense/answer/Thomas-Knoll
  • 16.
  • 17.
    Devise scalable & repeatablestrategies You 1. Do it yourself 2. Did it work? Repeatable 3. Document it 4. Delegate it Editorial 5. Calendar it 6. Measure it
  • 18.
    Measure & optimize AARRRR http://500hats.typepad.com/500blogs/2007/09/startup-metrics.html
  • 19.
    Metrics that matter Createa dashboard of what matters in your business Map metrics to actions http://www.ashmaurya.com/2010/07/3-rules-to-actionable-metrics/
  • 20.
    User retention Lifecycle emailmarketing http://paulstamatiou.com/startup-user-retention-lifecycle-email
  • 21.
    User retention Lifecycle emailmarketing Ego boost http://paulstamatiou.com/startup-user-retention-lifecycle-email
  • 22.
    Use tools Outreach Measure Optimize
  • 23.
    Simple, right? Let’s apply to BarNotes
  • 24.
    Ravikant thesis Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 25.
    Ravikant thesis Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 26.
    Ravikant thesis Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 27.
    Ravikant thesis Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 28.
    Ravikant thesis Method Lens Y/N •accessible UGC SEO •content hub & authoritative •content generates links “I am a cocktail aficionado” •immediate path to revenue SEM •CPA < LTV • revenue≠affiliate fees •sharing built into product Viral •shareable content (ie: says something about user)
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
    Thanks! @flatstack @launchpad • Twitter: @cschultz • Blog: chrisschultz.net • Email: chris@flatstack.com