Williams Kyallo Mutua provides his personal and professional details in his curriculum vitae. He has worked as an IT support/receptionist at Kenya Comforthotels and Suites since 2013 and was previously a biometric voter registration clerk and elections' presiding officer at the Independent Electoral Boundaries Commission from 2012-2013. He completed his Diploma in Computer Technology at the Technical University of Kenya from 2010-2013 and also holds a Certificate in GSM, Cell phone Hardware and Software from the Germany Institute of Professional Studies from 2005-2006.

1. CURRICULUM VITAE
PERSONAL CONTACTS
NAME: ....................WILLIAMS KYALO MUTUA
PASSPORT PHOTO...
DATE OF BIRTH…….14TH AUGUST, 1986
NATIONALITY……...KENYAN
I.D NO……………......24833655
GENDER…………......MALE
LANGUAGE……….... ENGLISH, SWAHILI, FRENCH, KAMBA.
MARITAL STATUS...MARRIED
RELIGION……………. CHRISTIAN
CELL PHONE: .......0726164443, 0726469663.
EMAIL……….…….charlowilliams@yahoo.com
FACEBOOK…………. CHARLTON WILLIAMS
TWITTER…………. KYALO_WILLIAMS
LINKEDIN……………. https://ke.linkedin.com/in/kyalowilliamscv
PERSONAL STATEMENTS
Highly organized and efficient person, with a thorough and precise approach to
projects, which has produced excellent results to date. Able to manage own time
effectively, and prioritize workload. Experienced at working totight deadlines and under
considerable pressure. Friendly and approachable with excellent interpersonaland
customer relations skills.

2. KEY SKILLS
 High level of attention todetail, alert and quick response to security and safety risks.
 Strong interpersonal and communication skills.
 Able to make positive connections with clients, guests, vendors, and even other
employees.
 Strong organizational skills, proven time management expertise, able to adapt quickly
to guests' needs and manage simultaneous projects.
 Able to exceed guests' expectations and to focus on crucial guest details.
 Excellent communication skills, both written and verbal. Fluent in English, Swahili and
basic French.
 Extensive experience in Systems management and Computer Technology -
Comfortable with Microsoft office(MS), Windows XP, 7, 8 and 10 operating systems.
 Adaptable, versatile, and resourceful - ready to switch my gears at a moment’s notice
if unexpected situations arise.
 Able to keep my emotions & feelings under control at all times.
PROFFESIONAL BACKGROUND
August 2013 –To date:
KENYA COMFORTHOTELS AND SUITES.
I.T SUPPORT/ RECEPTIONIST.
ROLES AND DUTIES:
 Deals with guests queries and enquiries and occasional complaints.
 Welcoming guests on arrival and departure.
 Ensures guests’ accommodation and dining requirements are met with
efficiency.
 Maintains, sets up and develops simple instances of salesforce.com.
 Configuring and maintaining business email services on Outlook Express Mail
and Windows Live Mail.
 Assists guests in various I.T solutions like wireless connection, password
encryption, Television networkand room phones, making sure every guest
has full communication network.
 Maintaining a secure and confident stay of guests by installing and
maintaining CCTV surveillance throughout the premises.
 Installing and maintaining electronic door card locks, staff biometric
attendance register and fire alarm systems.
 Updates documentation as needed for various I.T projects.

3. Nov. 2012 – April 2013
INDEPENDENT ELETORAL BOUNDARIES COMMISION (I.E.B.C).
 Biometric Voter Registration Clerk.
 Elections’ Presiding Officer.
ACADEMIC PROFILE
JANUARY 2010 - SEPTEMBER 2013:
TECHNICAL UNIVERSITY OF KENYA.
SCHOOL OF COMPUTING AND INFORMATION TECHNOLOGY.
DIP. /TECH. COMPUTER TECHNOLOGY.
UNITS COVERED:
 C.A – ComputerApplications.
 P.P – Principlesof programming.
 I.S - InformationSystems.
 C.S – CommunicationSkills.
 Pure MathematicsI and II.
 Phys – Physics.
 E.E.P – Electrical EngineeringPrinciples.
 C. Arch – ComputerArchitecture.
 O.S - OperatingSystems.
 S.P - Structured Programming.
 Economics.
 HIV/AIDS Studies.
 S.S – Social Studies.
 Mathematics II.
 Database Designand Management
 ComputerHardware and Organization
 NetworkingEssentials.
 Software Applications-IandII.
 Accounting Software.
 Internet.
 Discrete Mathematics.
 ComputerAidedDesign.
 OperatingSystems II.

4.  ManagementInformation Systems.
 Network Systemsand Administration.
 MultimediaApplications.
 Digital Electronics.
 Data Structures and Algorithms.
 SystemsDevelopment.
 SystemsEngineering.
 Psychology.
 Human ComputerInterface.
2005 – 2006:
GERMANY INSTITUTE OF PROFFESIONAL STUDIES.
Course:
 Certificate inGSM,Cell phone Hardware and Software.
2001-2004:
MACHAKOS SCHOOL and MBIUNI HIGH SCHOOL – (K.C.S.E).
1992-2000:
St. MARTINS / UTITHINI PRIMARY SCHOOL – (K.C.P.E).
HOBBIES
 Travelling.
 Attending Business expos.
 Writing business proposals.
 Comedy.
 Video acting.
 Playing Computer games.
 Listening to Gospel Music
 Watching movies.
 Reading Novels.

5. REFEREES
1. MARTIN ALIATA.
 OPERATIONS MANAGER.
 KENYA COMFORT HOTELS.
 CELL. 0721 242 898.
2. ROGERS MUMO MUNYWOKI.
 UNITED NATIONS.
 CELL; 0721963112.
3. DANIEL MUSYOKA
 I.E.B.C CEC
 CELL; 0721350892
4. DANIEL KYENGO
 REDEEMED GOSPEL CHURCH- NAIROBI.
 CELL; 0723935990.