1. Page 1 / 2 - Curriculum vitae of
Jelena Crnković
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© European Union, 2002-2010 24082010
Europass
Curriculum Vitae
Personal information
First name(s) / Surname(s) Jelena Crnković
Address Hanamanova 14, 10000 Zagreb (Croatia)
Telephone(s) 01/3077-638 Mobile 091/194-00-74
E-mail(s) jelena.crnkovic7@gmail.com
Nationality Croat
Date of birth 7th October 1986.
Gender Female
Education and training
Dates 01/10/2010 - 26/11/2012
Title of qualification awarded Professional communication management specialist
Principal subjects / occupational skills
covered
- Communicology
- Fundamentals of Public relations
- Research methodology in Public relations
- Crisis communication management
- Political communication in practice
- Lobying and PR
- Human resources management
- English language
Name and type of organisation
providing education and training
Collage of Business and Management 'Baltazar Adam Krčelić' (Communications management)
Vladimira Novaka 23, 10290 Zaprešić (Croatia)
Dates 01/10/2006 - 16/04/2010
Title of qualification awarded Bachelors of economics, department: tourism
Principal subjects / occupational skills
covered
- Principles of Economics
- Fundamentals of management
- Accounting
- Introduction to marketing
- Economics of tourism
- Statistics
- Business Finance
- Destination management and marketing
- English language, Italian language
Name and type of organisation
providing education and training
University of Applied Sciences 'Vern' (Tourism management)
Iblerov trg 10, 10000 Zagreb (Croatia)
Dates 01/09/2001 - 01/06/2005
Name and type of organisation
providing education and training
X. secondary school 'Ivan Supek' (Secondary school - general)
Klaićeva 7, 10000 Zagreb (Croatia)

2. Page 2 / 2 - Curriculum vitae of
Jelena Crnković
For more information on Europass go to http://europass.cedefop.europa.eu
© European Union, 2002-2010 24082010
Work experience
Personal skills and
competences
May 2013. - April 2014.
Infobip d.o.o.
Administrative assistant
Description: account entry, ordering office supplies, coordination of business travelling, the hole
concern about the office.
Mother tongue(s) Croatian
Other language(s)
Self-assessment Understanding Speaking Writing
European level (*) Listening Reading Spoken interaction Spoken production
English language B2 Independent user B2 Independent user B1 Independent user B1 Independent user B2 Independent user
Italian language B1 Independent user B1 Independent user B1 Independent user B1 Independent user B1 Independent user
German language B2 Independent user B2 Independent user B2 Independent user B2 Independent user B2 Independent user
(*) Common European Framework of Reference (CEF) level
Social skills and competences Communicative, team player, social, like to meet new people, responsible.
Organisational skills and competences Organized at work, ready to make compromises, meticulous, disciplined.
Computer skills and competences Good in use of Microsoft Office tools (Word, Excel, PowerPoint), good in navigating on the internet,
relatively quick writing on the keyboard.
Artistic skills and competences Learning foreign languages.
Other skills and competences Sport and fitness.
Driving licence(s) B
Additional information I should also point out that I was on both of my two finished faculty named the best student (according
to grade point average) in my generation and was commended for it by the dean.
I was also assistant on Faculty College of Business and Management 'Baltazar Adam Krčelic' in three
subjects (Research methodology in public relations, Techniques of interpersonal communication,
Creative tools in management - workshop).
During the study, I worked as student in a variety of jobs: tour animator (Valamar), working in the
bakery, call operator, promoter of various products, working for Allianz insurance, in parquet store,
reception at Ernst&Young.
I worked in Infobip for 9 months as administrative assistent on a contract.
Participation on Case Study Competition (2010.) in two subjects: ‘How to increase employee
satisfaction in the Coca-Cola HBC Croatia?’ (Coca-Cola Hellenic) and ‘Loyalty reward program for the
future - a new view of rewarding loyalty’ (Hypo Alpe Adria Bank).