Nguyễn Văn Dũng is a resident housekeeper in Ho Chi Minh City, Vietnam. He graduated from the school of Hotel & Tourism in 1995-1997, majoring in Room Division. He has over 17 years of experience in housekeeping and hotel management. He is currently the resident housekeeper at The Waterfront project. He holds several certificates in housekeeping, customer service, and essential management skills. He is proficient in English and computer programs such as Excel, Word, and PowerPoint.