Ctrack Products Brochure

VEHICLE TRACKING AND FLEET
MANAGEMENT SOLUTIONS
“SECURES
MY FLEET”
“GIVES
ME FULL
VISIBILITY”
“REDUCES
MY FUEL AND
MAINTENANCE
COSTS”
“MAKES MY
OPERATION
MORE
EFFICIENT”

01
“REDUCES
MY FUEL AND
MAINTENANCE
COSTS”
• Fuel Consumption
Monitoring
• Driver Behaviour
Improvement
“GIVES
ME FULL
VISIBILITY”
• Web-based Monitoring for
Smartphones and Tablets
• Powerful Fleet
Management Software
for Accurate Reporting
• Rich Fleet Analytics
and Dashboards
• Camera Surveillance
“MAKES MY
OPERATION
MORE
EFFICIENT”
• Task Scheduling
• In-cab Communication
• Seamless Integration with
3rd Party Systems
• Navigation with Traffic
Re-routing
• Route Optimisation
HOW CTRACK
FLEET MANAGEMENT CAN
BENEFIT YOUR COMPANY
“SECURES
MY FLEET”
• Vehicle and Fleet Tracking
• Driver Identification System
• Stolen Vehicle Response
• Incident Alerts and Alarms
• Geo-zone Management
• Fuel Theft Monitoring

02
EXPERIENCE
30 years of fleet management and vehicle tracking experience and a proven record in
successfully rolling out and supporting small and mega projects worldwide using some
of the most experienced people in our industry.
DATA INTELLIGENCE
Web and server based software supported by analytic services and data servers with
60 terabytes of combined capacity. Our patented and proprietary software adds value
to your fleet management solution and may be integrated with third party systems
such as ERP and workflow systems.
COMPLETE END-TO-END SOLUTION
We own the value chain from design, development and manufacture through to
aftersales.We are part of DigiCore Holdings.
QUALITY COMPONENTS
Hardware and systems are made and assembled to international standards only
using quality components – ensuring reliability and seamless communication is never
compromised.
INNOVATION
With a global footprint of over 50 countries, we stay abreast of international trends
and continually innovate to meet and exceed our existing and future customer
requirements – living up to our “Always Visible” promise.
5 REASONS TO
CHOOSE CTRACK
ACCREDITATIONS
Ctrack has received quality assurance accreditation from
a variety of global accreditation bodies:
• ISO 9001:2008 Certification for Quality Management
• E-mark: European Automotive E-mark Certification
• TCA:Transport Certification Australia
• FCC: U.S. Federal Communications Commission
E 1

03
VEHICLE TRACKING
BASIC: cMe
Ctrack cMe is a vehicle tracking system for those that just want a stolen
vehicle response service. Unlike most entry level systems, it is GPS/
GSM based giving real-time and accurate tracking information to aid
recovery in any reported vehicle theft or hijack incident.
STANDARD: INSURE
Ctrack Insure is a GPS/GSM vehicle tracking and monitoring system with
early warning alerts, which gives you the ability to remotely check on the
location of your vehicle at any time by simply sending an SMS from your
mobile phone.
ADVANCED: SECURE
Ctrack Secure offers more than vehicle tracking by allowing you to view
your vehicle’s status, movements and trips on your smartphone, tablet
or computer in real time. Business and private trips may be recorded to
produce an electronic SARS compliant logbook. For additional safety
and security, you may set up no-go (high risk) zones so as to get notified
if a vehicle is in an area where it is not supposed to be.
FLEET TRACKING
BUSINESS: LITE
Ctrack Lite was developed for small and medium enterprises (SME) to
provide quality vehicle tracking, stolen vehicle response services and
basic fleet management at an affordable price.
The system is geared towards keeping down the cost of operating
vehicles and fleets as well as live tracking information for safety and
security.The system measures driver behaviour (we call it the ABC’S -
harsh Acceleration, harsh Braking, harsh Cornering and over-Speeding),
which leads to improved driving styles that contribute towards less wear
and tear on your vehicles and increased fuel economy.
PLUG & PLAY
Ctrack Plug & Play is a self-installed tracking device for cars and light
commercial vehicles that can be fitted within seconds to the OBDII
diagnostic port and transferred when required between different assets.
FLEET MANAGEMENT
STANDARD: ASSIST
Ctrack Assist is the vehicle tracking and management system used for
light commercial, sales, FML, car rental and security vehicles.A specific
feature is the driver I.D., which enables Ctrack Assist to provide individual
driver activity and behaviour.An optional in-cab driver behaviour
indicator (DBI) provides real-time driver interaction to proactively
improve safer and more efficient driving.
Ctrack Assist enables better operational efficiencies and a reduction in
vehicle lifecycle costs by utilising additional inputs and outputs for 3rd
party applications.
Our vehicle tracking products range from basic track and
trace with stolen vehicle response services through to advanced
tracking with rich safety, security and operational control
functionalities. Our business vehicle tracking includes driver
behaviour monitoring – making it the ideal package for small,
medium and micro-sized businesses.
We have two core fleet management solutions, standard and
advanced, which are generally for medium and larger fleets.
Both have many optional add-ons from fuel readers and driver
terminals to multi-communication channel modules, and link up
to a variety of internet tracking and fleet management software
applications that could optimise your fleet productivity and lower
operating costs.
ADVANCED: SOLO
Ctrack Solo is a full featured, scalable and remotely upgradeable mobile
solution developed for the tracking and management of professional
hauliers, logistics and supply chain management, mobile workforce
management, mining, public transport and emergency services.
In addition to recording vehicle status, location and trip information,
Ctrack Solo also proactively assists the driver to remain within the set
parameters for safe and economical vehicle use.This is achieved by an
audible pre-warning and continuous violation alarm.These exceptions
are also reported to Ctrack software users and recorded for further
analysis in the Ctrack management software.
Ctrack Solo features several digital inputs and outputs, which may be
used to monitor and control peripheral auxiliaries such as PTO, driver
and or passenger door opening, seat belt engagements, sirens and
actuators. Peripheral 3rd party devices such as barcode scanners,
satellite navigation units, fuel level indicators, temperature probes,
onboard weighing systems and fare collection solutions can be
integrated to add further value to this fleet management system.
When integrated to a driver terminal device a comprehensive
task management system is enabled, which includes two way
communication, navigation and driver identification.Task or job
instructions such as job number, description, job location, job to be
completed and action required are received from the Ctrack software.
A wide range of reports, including Tacho Analysis, Daily Usage, Graphic
Usage, Movement, Fleet Emission, Driver Licence,Vehicle Maintenance,
Fuel Summary and GYR Driver Rating are generated using the server
based Ctrack MaXx software.
ASSET TRACKING
PORTABLE: WIRELESS
Ctrack Wireless is a GSM and GPS battery-powered tracking system that
requires no installation effort and reports activity for extended periods of
time without the need for an external power source.
This re-deployable tracking system is available in rechargeable and
non-rechargeable versions that are quick to deploy – making it ideal for
tracking mobile resources such as vehicles, containers, palletised loads,
machinery and other valuable or high risk cargo.
TRAILER TRACKING
Ctrack Trailer Tracking enables fleet owners to cost effectively track
and monitor any kind of trailers in real-time and independently of the
towing vehicle.
Keeping your vehicles, fleet and business intelligence,Always Visible.
CTRACK PRODUCTS

04
DRIVER I.D.
Dallas key or driver terminal pin allows individual driver recognition
for driver performance and productivity monitoring as well as safety
and compliance.
IN-CAB DRIVER FEEDBACK
With Ctrack’s driver behaviour indicator, the driver is alerted of any
infringements in real time via warning lights on the display unit to
encourage better driving.
LOGBOOK REMOTE
Prompts you to assign trips as business or private for the creation of an
electronic logbook.
ADVANCED PROTECTOR
A bundle of value added services from emergency, medical and
roadside assistance to home drive and legal services.
(Special quotes are required for vehicles weighing greater than 3.5 tonnes.)
FLEET PROTECTOR
A policy that covers your drivers for road related events including
accidental death, disability and medical expenses, hospitalisation and
relocation along with roadside and traffic fine assistance services.
Marketing, distribution and administration managed by Loyalty Life Management
Services (Pty) Ltd. (FSP 41403). Underwritten by ACE Insurance (FSP 27176).
INTEGRATED DRIVER TERMINAL/SATNAV/CAMERA
Ctrack On-the-Road (OTR) is a complete onboard driver terminal system
with integrated navigation, routing, driver behaviour feedback and front
facing camera that helps fleet operators save time and money.
INTEGRATED CAMERAS
Mobile Video Recorder (MVR) with up to four cameras for integration
with the Ctrack system to record or take snapshots of journey events for
surveillance and remote monitoring.
DRIVER COMMUNICATION
An onboard low cost driver communication option.
PANIC
Heightened in-cab safety is provided with a panic switch or remote
for use in case of emergency.
MULTIPLE COMMUNICATION CHANNELS
This module provides seamless and cost effective transfer of data
within and outside of GSM coverage areas with options of iridium
satellite,WIFI and TETRA.
OBDII FUEL READER
This fuel reader simply fits into the vehicle’s OBDII port to provide real-time
fuel economy data assisting with the management of fuel related costs
and carbon emissions (CO2
) reporting.
BUSINESS/PRIVATE MILEAGE
A switch or remote button is available to assist the driver in flagging
a trip as business or private in order to automate the production of
an electronic tax logbook or the necessary documentation for
mileage claims.
ACTIVE RFID ASSET MANAGEMENT
Utilised with Ctrack’s advanced fleet management product, active
RFID tags provide cargo and asset security as well as despatch and
delivery management including tracking of contents during transit
and the provision of instance proof of delivery to customers.
JAMMING DETECTION
A jamming detection solution to lessen the impact from criminals using
signal jamming. In addition to alerting the Ctrack Support Centre,
vehicles can be immobilised, brakes locked,‘limp mode’ activated
and doors locked along with other security measures.
PERIPHERALS
VALUE ADDED SERVICES

GENERAL
Stolen Vehicle Response Emergency assistance in searching for a vehicle when reported as stolen, hi-jacked or missing.
Odometer Data-feed Records and reports odometer data.
SMS Vehicle Location Access vehicle location via SMS from an authorised mobile phone.
Full Track and Trace Records position at predefined intervals, allowing you to view a trail of vehicle movement.
RoadTrack™ Directional Recording Records positional data every time the vehicle changes direction.
Daily Health Check Automatically checks that the system is fully operational, daily report optional.
Over the Air (OTA) Diagnostics Remote system diagnostics and firmware upgrades.
Multiple Communication Channels Option of iridium satellite,WIFI and TETRA for non-GSM areas.
SAFETY AND SECURITY
Panic Alarm An SOS emergency alarm that can be activated via remote or wired button.
E-Panic Alarm An SOS emergency alarm that can be activated via mobile phone.
System Tamper Alarms Alerts you when GSM jamming, box tampering or GPS interference is detected.
Remote Immobiliser Allows you to remotely shut down a vehicle, when needed.
WatchMode Arming SMS ‘W’ when parked and you will be alerted via SMS of any vehicle movement.
Tamper or Status Immobiliser Automatically shuts down a vehicle when specific tampering or status is detected. (User defined).
Power Alarms Alerts you when power is disconnected, or when either the internal or vehicle battery level is low.
Unauthorised Movement/Early Warning Notifies you when a vehicle moves while the ignition is switched off, e.g. when towed (only for three wire connection).
WatchMode™ Self or Call Centre activated feature that monitors and alerts via SMS of any vehicle movement.
High G-force Accident or Rollover Detection Specific safety sensors will alert in the case of vehicle crashes and rollovers.
High G-force Incident Analysis Downloadable incident data available on request.
BorderGuard™ Alert Alerts when vehicle approaches a country’s border.
DRIVER BEHAVIOUR
ABC’S Measurement Allows you to monitor Acceleration, Braking, Cornering, over-Speeding as well as harsh bumps and excessive idling.
Driver Behaviour Indicator (DBI)
This in-cab device gives real-time driver behaviour feedback on ABC’S, encouraging drivers to improve their
driving style on the go.
Tacho (RPM and Green Band) Provides valuable tachograph data, including: RPM, green band driving, speed, idling and more.
OPERATIONAL CONTROL AND PRODUCTIVITY
Trip Start Detection Records vehicle movement or ignition-on input to determine when a trip starts.
Area Management Allows you to configure preferred areas, no-go areas and waypoints for geo-fencing.
Route Monitoring/Tollgate Verification Static and timed route management.Tollgate via Ctrack map configuration.
Management Reports Backend and web based reporting on multiple fleet aspects.
Business/Private Trip Recording Records business/private trips with optional remote switch (privacy mode available).
Driver I.D. Dallas I.D. key or OTR pin for individual driver recognition.
OBDII Fuel Reader Reads fuel consumption and access to carbon emissions and RPM data.
Integrated Driver Terminal/SATNAV/Camera
(On-the-Road) Complete onboard driver terminal system with navigation, routing, driver behaviour feedback and front-facing camera.
Integrated Cameras Mobile Video Recorder (MVR) with up to four cameras to record or take snapshots of journey events.
Driver Communication An onboard low cost driver communication option.
Temperature Monitoring Ability to monitor on board temperature.
Active RFID Asset Management Active RFID tracking for cargo security and despatch management.
SOFTWARE APPLICATIONS
Mobile Application (Ctrack Mobi) Internet tracking of vehicle(s) on map using any smart device.
Web Based Vehicle Tracking (Ctrack Online) Zero footprint web application for internet tracking and reporting.
Fleet Tracking Software (Ctrack MaXx) Server based software solution ideal for large to enterprise sized fleets. Includes ETL Warehouse.
Fleet Analytics Daily live data analysis and business intelligence reporting via web driven application.
Fleet Management Software (FleetConnect)
Web based asset management software that manages all aspects of the fleet e.g. fuel usage, licence
renewals and traffic offences, toll fees, vehicle service schedules and many more.
VALUE ADDED SERVICES/FEATURES
Panic/Logbook Remote Prompts you to assign trips as business or private.
Advanced Protector A bundle of value added services from emergency, medical and roadside assistance to home drive and legal services.
Fleet Protector
A policy that covers your drivers for an array of road related events including accidental death, disability and
medical expenses, hospitalisation and relocation along with some value added services such as roadside
and traffic fine assistance.
05
PRODUCT COMPARISON

VEHICLE TRACKING FLEET TRACKING FLEET MANAGEMENT ASSET TRACKING
BASIC STANDARD ADVANCED BUSINESS OBDII STANDARD ADVANCED TRAILER PORTABLE
cMe INSURE SECURE LITE PLUG & PLAY ASSIST SOLO WIRELESS
• • • • • • o o
• • • • • • • •
• • • • • • • +
• • • • • • • • •
• • • • • •
• • • • • • • •
• • • • • • • • •
o
o • • • +
• • • •
• • • • •
o o o o
o o o o o
• • • • • •
• • • • • • +
• • • • + +
• • • • • • •
• • • • • • •
• • • • • • • +
• • • • • • • +
• • • • •
o o o o
•
• • • • • • +
• • • • • •
• • • • •
• • • • • •
• • • • •
o o
o
o
o
o
o
o
• • • • • • •
• • • • • • •
o o o o o o o
o o o o o o o
o o o o o o o
o o o o
o o o o o
o o o o o o o
• Standard o Optional + Configurable
06

MOBILE APPLICATION:
Ctrack Mobi provides real-time access to the latest information and whereabouts
of your fleet and employees from mobile devices such as smartphones and tablets.
This easy-to-use application gives you an instant snapshot as to the location of your
vehicles and assets along with their status details such as speed in list and map views.
Ctrack Mobi is the ideal solution for remotely viewing your fleet when you are away
from your office.
WEB BASED VEHICLE TRACKING:
Ctrack Online is a zero footprint internet based vehicle tracking and reporting
application, with no software installation requirements, which gives businesses a
real-time visibility and control tool to manage their fleet operations. Measureable
business benefits ranging from reducing fleet running costs, boosting resource
productivity to raising the level of customer service will be derived from using this
application. Furthermore, the software requires no downloads.
Ctrack Online is suitable for fleets of all sizes, providing immediate operational benefits
and financial returns. Information on vehicles, drivers, points of interest, geo-zones,
addresses and tasks are all available within Ctrack Online.
Using mapping such as Here and Tele Atlas, Ctrack Online enables a variety of viewing
options to monitor multiple and individual vehicles in normal, terrain and satellite views
(with labels) as well as access to live traffic flow information and journey directions.
No-go, preferred and waypoint geo-zones may be created to trigger email and SMS
alerts regarding unauthorised vehicle movements into or out of predefined areas.
Making use of Ctrack Online, dispatch and schedule tasks may be effectively allocated
to drivers by identifying the nearest vehicles to a job and selecting the appropriate
employee based on required skill set. And via quick route calculations, distance
and expected travel time can be displayed.Trip replays analysed with comparison
overlaying map feature that monitors vehicle journeys on the map to identify job
allocation issues and areas of improvement – increasing jobs per week
and maintaining customer service.
The software tools that keep fleet operations and vehicles,Always Visible.
07
REAL-TIME
VISIBILITY SOFTWARE

BENEFITSCtrack MaXx is a powerful management tool that combines
advanced vehicle tracking with one of the most sophisticated
fleet analysis packages currently available in the marketplace.
Not only does the system enable companies to better manage
their fleet operations through improved visibility and control,
but it also unlocks valuable knowledge to support:
• Business Transformation
• Change Management
• Innovation and Idea Management
• Trend Analysis
• Business Group and Cost Centre Analysis
• Automated Reporting Procedures
One of the key features of the Ctrack MaXx software is that all
Ctrack systems report to one software platform allowing the
management of all systems in one application.
Using Ctrack MaXx, companies can gain valuable insight into
the needs and challenges of their business by understanding all
aspects of fleet, driver and vehicle activity. This in-depth analysis
can identify areas of improvement that can save time and
money, as well as boost business and operational performance.
FLEET TRACKING SOFTWARE:
08
“MAKES FLEET OPERATIONS
MORE EFFICIENT”
“PROVIDES POWERFUL ANALYSIS
OF MY BUSINESS OPERATIONS”
“INTEGRATES SEAMLESSLY
WITH OTHER SYSTEMS”
“GIVES ME FULL VISIBILITY”
• Remotely access in-vehicle units to configure settings.
• Enhance fleet performance by reducing fuel consumption,
validating overtime claims, eliminating unauthorised vehicle
use, supporting environmental compliance, and
increasing security.
• Generate, schedule and issue many different management
reports, with a range of easy to understand graph and
table formats.
• Effectively analyse operational data, so critical business
intelligence can be quickly shared across an organisation.
• Access a top level overview of key performance areas using an
intelligent dashboard application that drills down to whatever
level of detail is required to easily identify areas of
under performance.
• Replay journeys for analysis of specific vehicle movements
including route,‘green band’ driving, RPM and speed.
• Ctrack MaXx can integrate with existing planning and
scheduling tools to automate job allocation processes.
• Use Business Groups and Costs Centres to partition employees,
vehicles and system users to mirror the hierarchical and
operational structure of the organisation.
• Get the exact location and status of employees and vehicles
in real time.
• Identify nearest vehicles to a job based on status, skill set or
available time and dispatch appropriate employee using a
Ctrack On-the-Road in-vehicle console.
• Passive and proactive area management with the creation of
geo-zones and points of interest to personalise the tracking tool.

MOBILE
APPLICATION
WEB BASED
VEHICLE
TRACKING
FLEET
TRACKING
SOFTWARE
GENERAL
Zero Footprint Internet Software • •
Server Based Software (installed) •
Enterprise Data Warehouse •
Multi-User LAN/WAN/Intranet/Internet • • •
VISIBILITY AND CONTROL
Vehicle Polling
Remotely access information relating to the location
of the vehicle. • • •
View Vehicle on Map Indicates the location and status of the vehicle on a map. • • •
View Vehicle List Shows the vehicles currently operational in an area. • • •
View Trip History on Map Indicates the trip history of a vehicle on a map. • • •
Organisational Hierarchy Support Structure
The partitioning of employees, vehicles, assets and system
users to mirror the hierarchical and operational structure of
the organisation and its cost centres.
•
DRIVER BEHAVIOUR
Driving Information Indicates the style of driving. • • •
Driver Information
Indicates the profile of the current driver (age, name,
skills, etc.). • •
Interactive Tacho Analysis
Displays a vehicle’s speed and RPM on a time sealed grid
sampled at 10-second intervals. •
OPERATIONAL CONTROL AND PRODUCTIVITY
Multiple Management Reports with Scheduling
Provides multiple reports on the status and efficiency relative
to scheduling requirements. • •
Mobile Resource Management Connected via navigation and in-cab display. • •
Remote Area Management (Geo-zones)
Displays preferred routes along with waypoints and
no-go zones. • •
Route Monitoring Indicates static and scheduled route management. • •
Executive Dashboards Including KPIs and trend analysis. o o
Automated Scheduling Reporting
Reports can be scheduled to automatically take place
during predetermined times.
• •
REPORTING
Safety
Speed violations, harsh braking, panic button, off route and
seat belt indicators. • •
Security
Includes panic button, battery tamper, no-go area, preferred
area and off route indicators. • •
Productivity
Helps to identify late starters and early finishers.
(Derived from working hours.) • •
Driver Behaviour
Includes speed violations, over-revving, harsh braking,
harsh acceleration, harsh cornering and excessive idling
indicators.These are all rated.
• •
Green Driving
Speed violations, over-revving, excessive idling and fuel used.
(Fuel measured from CANBUS or fuel flow meter.) • •
• Standard o Optional
09
SOFTWARE
COMPARISON

ADDITIONAL FEATURES
10
MaXx DATA WAREHOUSE
As a result of industry/market investigations and research, we included the option to
install a data warehouse with the Ctrack MaXx software.
Key features
• Star Schema data warehouse structure: Fact and Dimension tables are industry
best practices.
• Industry standardisation resulted in Cube Friendly Ctrack MaXx data
warehouse.This feature will allow future expansion of dashboards and
management information.
• The Ctrack MaXx data warehouse makes use of an ETL (Extract,Translate and Load)
process to extract the Ctrack data from the existing MS SQL database.The ETL
process is currently configured to execute once a day.
Benefits
• Speed of data retrieval. Months’ worth of data is quickly displayed for
management purposes.
• Highly scalable. Small fleets to enterprise fleets containing more than 5000 vehicles
can utilise the data warehouse.
• The data warehouse contains normalised and summarised Ctrack information.
This will allow 3rd parties to interface much more easily with Ctrack information for
their own report generation.
MaXx EXECUTIVE DASHBOARD
Ctrack MaXx offers an executive dashboard option where information, which is
contained in the data warehouse and has been through the ETL process, is displayed in
dashboard format.
Fleet KPAs (Key Performance Areas) with their KPIs (Key Performance Indicators) have
been provided based on our market experience and research. The Ctrack MaXx
executive dashboard is generated through MS SQL 2008 reporting services.

Ctrack is globally renowned, with 30 years’ experience and 900 000
systems sold, offering specific solutions to customers and various
industries in order to keep vehicles, vans, trucks and fleet operations
always visible.
Through the power of Ctrack technologies and constant product
innovation in vehicle tracking, insurance telematics and fleet
management, Ctrack can rightly claim to be a provider of
intelligent telematics solutions.
CTRACK SUPPORT CENTRE
0860 333 444
Ctrack Solutions Centres
www.ctrack.co.zaAlways Visible
Bloemfontein: 051 434 3743
Cape Town: 021 557 5050
Durban: 031 569 1975
George: 044 878 1690
Johannesburg: 011 894 4361
Klerksdorp: 018 469 2578
Nelspruit: 013 757 1167
Pretoria: 012 662 2705

Ctrack Products Brochure

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