The document discusses a new approach to communication, training, and change management for IT projects called "Tech Bytes". Tech Bytes are short, easy to understand video lessons that blend the different components. They allow more time for users to understand and connect the new systems to their jobs before launch. Traditional training methods held too close to launch are ineffective with low retention rates. Tech Bytes increase retention 3-4 times and have led to much higher testing performance. The results demonstrate their effectiveness for internal communication and preparing users for new platforms or processes.