This document provides information on negotiation strategies, processes, and outcomes. It also discusses prerequisites for successful negotiation like preparation and maintaining relationships. Five win-win negotiation strategies are described: making multiple offers simultaneously, including matching rights, contingent agreements, negotiating damages upfront, and post-settlement agreements. The roles of communication in conflict management and for employment like resumes and CVs are also outlined. Guidelines for effective CVs include being formatted properly and focusing on relevant experience and skills.