Critical Incident Analysis [SAV Lecture]
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This document provides an example of a critical incident analysis from the author's experience working for Motorola's international cellular business. It discusses the importance of understanding local culture to increase sales and reduce costs. The author describes how in Brazil, the IT staff created a custom cellular billing system in-house in 3 months at virtually no cost, whereas using an outside consultant likely would have been more expensive and taken longer. The key lessons are to utilize and appreciate local talent and resources to most efficiently achieve the goal of profit maximization.
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Americans value independence and self-reliance due to their geography and history of immigration. In negotiations, they prefer direct, candid communication and taking firm positions early on. Decision making is often individual and fast-paced to respect the value of time. While relationships are only moderately important, establishing trust is key. Regional differences exist but diversity is tolerated.
Global Strategy Intro & Walmart case setup [2 week agenda]
This document provides an agenda and overview for a seminar on international business and global strategy. It discusses Walmart as a case study. The agenda includes presentations by student groups on Walmart's strategy and competitive advantages, both domestically and internationally. It outlines discussions of Walmart's expansion to China and whether it can transfer its US business model. The document also previews a video interview with the Walmart CEO and plans for a final student project analyzing a company's potential international expansion to a selected country.
BE II Presentations[FCU Lecture v3 SAV]
This document provides information about an effective presentations course including grading, textbook details, course structure, and activities. Key points include:
- Grading is based on individual presentations (33%), a final project (33%), and participation (34%).
- The course focuses on developing verbal skills and oral presentations.
- Content will be covered in a chapter every two sessions through topic introduction, activities, and presentation practice.
- Upcoming sessions will cover transitions, linking parts of presentations, and using language to connect topics.
Cultural Differences and International Ventures [SAV sirmon 2010 v.9]
Cultural differences at the national, professional, and organizational levels can inhibit international alliance performance if not properly addressed. These differences impact communication, cooperation, and the ability to leverage resources between partners from different cultures. To achieve alliance goals like increased performance, partners must understand how national culture influences professional and organizational cultures, and overcome challenges like lack of shared norms, values, and professional languages between cultures.
BE II Presentations[SAV lecture v1]
The document outlines the syllabus for a course on effective presentations. It provides information on office hours, grading breakdown, textbook details, and an overview of topics that will be covered throughout the semester, including introductions, transitions, language use, visual aids, and body language. It also includes evaluation criteria, instructions for group work, and preview information for upcoming class sessions.
Iridium 20th Century Case
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Negotiation: International Cross Cultural [SAV lecture]
This document discusses factors that make international negotiations more complex than domestic negotiations. It covers two overall contexts that influence international negotiations: environmental context and immediate context. Environmental context includes factors outside of negotiators' control like politics, economics, culture and external stakeholders. Immediate context includes factors negotiators have some influence over like relative bargaining power and desired outcomes. The document also discusses cultural dimensions from Hofstede's model and their impact on negotiation processes and strategies. Effective cross-cultural negotiation requires understanding one's own and other cultures at both general and specific relationship levels.
Negotiation Strategy and Planning [Sav Lecture]
Systematic planning is important for negotiation but often overlooked due to time constraints and interest in action. Skilled negotiators who plan are more likely to achieve successful outcomes. The planning process involves setting goals and a strategy, understanding interests, assessing limits and alternatives, analyzing the other side, and planning the negotiation protocol. Planning gives negotiators the information they need to effectively make their case and achieve their objectives.
Critical Incident Analysis Midterm Assignment[Sav 4419]
The document discusses critical incidence analysis as a tool for avoiding cultural bias when interacting with individuals from other cultures. It provides steps for using critical incidence analysis, including: 1) identifying situations requiring cultural awareness, 2) observing behaviors objectively without judgment, 3) considering why others behave differently based on their cultural traits, and 4) continually learning and acquiring factual knowledge about other cultures. The assignment is to describe a cross-cultural misunderstanding using critical incidence analysis and explain how a more culturally sensitive response may have been possible.
Negotiation Ch 10 Relationships In Negotiation[Sav Lecture]
This document discusses key elements in managing negotiations within relationships such as reputation, trust, and justice. It defines reputation and trust, explaining how they develop and can be built or damaged. The document also outlines recent research showing that trust tends to promote cooperation and information sharing in negotiations. Specific strategies are provided for increasing different types of trust, managing distrust, and repairing relationships.
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- 2. Assignment
- 3. Critical Incident Analysis More than a simple “Cultural” story… Identify Situations where we need to be culturally “aware”… When confronted with a “Different” behavior, discipline yourself….. Think about “why” they behave that way… Learn from and improve continually…over a lifetime.
- 4. Some noteworthy examples from our class….
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