Cpl Integrated Services provides talent recruitment and management services. They employ over 4,000 permanent staff and have a database of over 1 million candidates. Their services include executive search, permanent and temporary recruitment, project support, and HR consultancy. They aim to source high quality candidates flexibly and have experience working with many large multinational companies.

1. Collaborative Talent
a refreshing approach

2. Adaptive
Dynamic
Innovative
Trusted
Collaborative
Passionate
Recruitment
Managed Services People
HR Consultancy
Inside Outsourcing
Buy & Build Co-Sourcing
Diagnose & Treat

3. We cherry pick
our clients!
Offices
Co-Sourcing
Google, HP, IBM, Microsoft... Throughout Cpl employs over
Europe
4,000 permanent
People
Capability
Throughout staff.
Europe
1,000,000
One million candidates
in
our database
We operate in
ZEST
14 countries and in
32 languages.
l of passion 1996
Cork,
Ireland
1998
Galway,
Ireland
2002
Newry,
Northern
Ireland
2004
Wroclaw,
Poland
2004
Praha,
Czech Republic
2006
London,
UK
2008
Barcelona,
Spain
2012
Tunis,
Tunisia
Est. 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Inside Outsourcing
Managed Services
1989 INTERNATIONAL GROWTH
Diagnose & Treat
HR Consultancy
Recruitment
1997 1999 2002 2005 2007 2010 2012
Buy & Build
Limerick, Belfast, Warszawa, Brno, Bratislava, Budapest, Madrid,
Ireland Northern Poland Czech Republic Slovakia Hungary Spain
Ireland

4. Co-Sourcing
Dynamic
“Cpl Integrated Services provides an extremely flexible
People
and responsive service, sourcing high quality multilingual
candidates at short notice and redeploying them with
minimal fuss during project down times.”
Pfizer
We know talent. We know
how to find it, attract it and
nurture its potential for your
business. Our consultants
work across dedicated
verticals to provide real client
and candidate empathy.
Recruitment
Cpl employs over 4,000 permanent staff.
With over 1 million candidates on our
database, we service 14 countries and 32
languages. We have two decades of talent
experience and we place over 20,000
candidates globally... in short we love people.
Our services include the following:
• Executive Search
• Permanent, Temporary and
Contingent Recruitment
• Specialist Recruitment
• Project Support and
Interim Management
From administrative and support personnel,
to niche IT and engineering executives,
Inside Outsourcing
Managed Services
Cpl will meet and exceed your exacting
Diagnose & Treat
talent requirements.
HR Consultancy
Recruitment
Buy & Build

5. Co-Sourcing
People
• Talent Management:
We provide highly As part of a long term partnership,
let us manage all aspects of your talent
effective, results management requirements, allowing
you to focus on your core business.
orientated, From succession planning and continuous
improvement to cutting edge training
managed services
and quality systems, Cpl will deliver an
immersive and bespoke approach
for over 35% • Recruitment Process Outsourcing:
Our experience of owning and managing
of the Fortune 500 all or distinct elements of our clients’ recruitment
processes and systems is second to none. With your
brand central to our approach and with the comfort
of our candidate leverage and talent empathy,
we can guarantee substantial and sustained
Managed Services improvements to your business, including:
- Reduced time to hire
- Lower cost per hire
As one of the largest providers of - Improved supply chain alignment
managed services globally, we provide a - Enhanced candidate brand perception
highly effective, results orientated and - Superior talent quality and retention
quality focused approach. Yes, we are
expert recruiters, trainers and people • Permanent and Contingent Workforce Management:
managers; however Cpl Integrated Let us manage all or part of your permanent or
Services has an unrivalled reputation for contingent workforce needs. We can guarantee
our unique and purpose built tools and our approach will drive out inefficiency, improve
processes in this space. visibility and provide quantifiable returns
• Master and Neutral Vendor:
This requires meticulous planning,
Let us ‘clean up’ your supply chain, align margins,
continuous monitoring and improvement improve both quality and reporting and ensure
and an inherent and compulsive desire robust, responsive and talent laden candidate pools
for quality in every aspect of your
processes and systems.
Passionate
“Cpl are client focused, friendly, collaborative and diligent.
There has been a huge improvement since contracting solely
with Cpl compared to using three agencies - I attribute this
entirely to their passionate approach to managing people.”
Inside Outsourcing
Managed Services
Diagnose & Treat
IBM
HR Consultancy
Buy & Build

6. Co-Sourcing
The Cpl Integrated Services
Talent Diagnostic Tool will be used
to analyse and assess your entire
talent management approach
HR Consultancy
Advising on all aspects of your HR We deliver:
processes and systems across sourcing,
• An exclusive suite of diagnostics
requisition, hiring, offer management,
services
induction, people development and
retention strategies, our experts will • Short/medium term
work with you to implement tailored and project management
robust solutions. • Executive coaching, mentoring and
succession planning
Reducing costs and improving • Site selection/foreign direct
performance are the key success factors Investment: advising and
for every organisation, but care must be benchmarking the most appropriate
taken to ensure that corporate compliance and cost effective locations from a
guidelines are implemented effectively. talent and compliance perspective
across the globe
Cpl Integrated Services has developed a
• Talent mapping and monitoring
team of experts and a bank of knowledge
• Outplacement services
to assist our clients to keep abreast of
new legislation, policy and ‘exemplar’
best practice.
Adaptive
“Cpl Integrated Services have a vast talent resource, ranging in
capability status from operational task orientated personnel to senior
management: this means that HP can cost-effectively assemble a full
team so that we can react quickly to meet our customers’ needs.”
HP
Inside Outsourcing
Diagnose & Treat
HR Consultancy
HR Consultancy
Buy & Build

7. Co-Sourcing
At Cpl Integrated Services
we get to know your company
from the inside out
Inside Outsourcing
We deliver seamless client branded customer
support services which mirror our client’s culture
within wholly entrenched and integrated teams.
Our approach allows our clients to focus on their
core activity while we ensure the delivery of
exemplar support services, systems and processes.
Our expertise comes from over a decade of
experience in building, developing and
delivering Shared Service Centres, Customer
Service Centres and BPO operations on
behalf of our clients.
It’s not just what you do and how you do it: we study
your corporate culture, ethos and values so that the
Cpl Integtrated Services team fit like a glove.
Innovative
“Our on-site Cpl Integrated Services Manager knows our business inside
out and is consistently adding value by suggesting and implementing
service and process improvements. She uses innovative techniques to
motivate the team and build our current and future talent bank.”
Inside Outsourcing
Diagnose & Treat
Google
Buy & Build

8. Co-Sourcing
Cpl Integrated Services has
the experience, expertise,
local knowledge and global
reach to facilitate your plans
Buy & Build
In simple terms, it’s about outsourcing your end customer and
support needs to us. Whether your organisation is planning to
relocate or open a Shared Service Centre, Customer Service or BPO
Centre, Cpl Integrated Services has the experience, expertise, local
knowledge and global reach to facilitate key components or all
aspects of your plans. From selecting an appropriate location to
putting collaborative talent in place, Cpl Integrated Services will
deliver your business objectives.
The centralisation of similar activities in one location facilitates
cost reductions, process improvements and the supply of a
consistent service. At Cpl we view our Shared Service Model
as an independent business unit that must consistently
deliver exceptional service. This is delivered by our expert
teams who analyse, monitor and implement continuous
improvement programmes.
Trusted
“Cpl is financially very secure – this is hugely important as Cpl play
such a vital role in the day-to-day running of our business.”
EMC
Diagnose & Treat
Buy & Build

9. The Cpl Integrated Services
consultancy team can advise
and guide your on-site
managers through every detail
of setting up and running a
managed service team
Diagnose and Treat
With our in-house Business Improvement, Quality and Training and
HR teams, our unique ‘Outsourcing Diagnostic’ tool gets to the heart of
your challenges and provides expert and bespoke solutions via
confidential and supportive collaboration.
Collaborative
“I consider our relationship with Cpl Integrated
Services to be a joint partnership. Cpl not only achieve
their targets and Service Level Agreements, they help us
to reduce our costs.”
HP Enterprise Services
The expertise available within Cpl spans outsourcing best practice, talent We guarantee we can:
management and international legislation, business process excellence,
• Improve your sourcing, time to hire and cost per hire ratios
quality management systems, training and talent management. This pool of
• Deliver class leading talent retention and motivation
expert advisers are available to diagnose and treat any of our client
• Implement significant business process improvements delivering
companies and organisations. Consultancy services are available on an ad real efficiency/productivity gains and enhanced transparency/real
hoc basis or as part of an ongoing service contract. time reporting
• Enhance and improve your approach to quality and training,
Diagnose & Treat
harnessing our EFQM expertise and providing access to our suite of
exemplary, practical and innovative training and quality programmes

10. We love to be
squeezed….
Contacts us at:
Cpl Integrated Services
ryan.williams@cplis.ie
+353 (86) 7916983
www.cplis.com