The document is a cover letter from Amr Hatim applying for a senior position. It introduces himself and provides his resume and qualifications. It outlines his career history starting as a call center representative and being promoted to various executive and managerial roles. It also lists his extensive experience handling credit and collection analysis, ensuring reports are received, contacting customers, recommending legal actions, and other relevant duties at his previous employer, a major telecommunications company in Egypt. It provides his contact details and is willing to start in 3 weeks.

1. Dear Sir,
I have the honor to introduce myself forthe mentionedseniorpositionatyour esteemed company.
Please findaspermyattached keyqualificationsandresume alongcareerhistorysince my graduation
till date.
Early start as a representative call centre thengraduallypromotedoccupyingdifferentexecutive and
managerial positions (Rep.Call centre, seniorcredit, seniorspecialistActivation).
Workingwithfamousandwell knownreputablecompanyinEgypt (The Egyptiantelecommunication
company Mobinil) .
I have gaineda wide extensive experience inthe variousdisciplinesof (
- Handle all the creditandcollectionanalysisprocessof the highexposure accountsandkeep
monitoringthe dunningsysteminorderto minimize the riskfactor.
- Ensure that all requiredreportsare receivedfromITto organize dailyreport.
- Contactcustomersto obtainpaymentcommitmentsinaprofessional andcustomersensitiveway,
reducingwhere possible the riskof creditchurn.
- Recommendthe immediatereferral tolegal actions.
- Escalate problems,reportsuspectedfraudandprovidesrelevantfeedbacktothe rightchannels.
- Analyze contractstocheck eligibilityof activationorrejection.
- Enterdata of all contract informationsuchascustomers’dataand service packageswithhighaccuracy.
- Coordinate withotherconcerneddepartmentstoensure casesresolution.)
As a resulthowto manage contractual and financial obligationsbecame clearandfamiliarbythe helpof
powerful informationsystemwhich fulfill the role anddutiesasguidedbythe companyboardof
directors.
My contact details:-
E-mail:amrhatim@hotmail.com
Cell phone:(519)-792-3195
Nationality:Canada
Currentlocation:Windsor
Lead time tojoin:3 weeks

2. Expectingtoreceive yourfeedbackshortly until thenbestregards.
Sincerely,
Amr Hatim