Prateek Diwan completed an online non-credit course in Customer Analytics authorized by the University of Pennsylvania and offered through Coursera. The course was taught by Eric Bradlow, Peter Fader, Raghu Iyengar, and Ron Berman of The Wharton School. Coursera verified Prateek Diwan's identity and participation in the course by issuing a certificate dated October 7, 2016.