BRIEFING OF THE CSR POLICIES AND REPORT - 2022
 Support inclusive economic growth.
 Protect fundamental rights.
 Create a sustainable future.
 Earn trust.
 SUPPORT INCLUSIVE ECONOMIC GROWTH.  CREATE A SUSTAINABLE FUTURE.
 PROTECT FUNDAMENTAL RIGHTS.  EARN TRUST.
COMMITMENTS: GROW ACCESS TO SKILLS FOR JOBS
 Help 25 million people worldwide gain skills to navigate an increasingly digital
world by December 2021. [ACHIEVED ✓ ]
 Help train and certify 10 million people from underserved communities with in
demand digital skills for jobs and livelihood opportunities in the digital economy by 2025.
[COMMITMENT IN PROGRESS = ]
 Enable five million learners to access computer science skills in our Fiscal Year
2022 by building the capacity of high schools to offer computer science courses and by
supporting other organizations in the computer science ecosystem. [ACHIEVED ✓]
IMPACTS:
 In the year 2022 , over 23 million people in 249 countries and
territories engaged with digital skills content through our global skills
initiative, bringing the total to 66.2 million learners engaged since the program
launched in 2020.
 Trained 4.6 million people with in-demand digital skills and
connected them to opportunities in the digital economy through internships,
apprenticeships, jobs, and more.
 With nonprofits like Code.org, CSTA, and CSforAll, provided more
than six million people with access to computer science education. 1,600 tech
volunteers helped teach 650 computer science classes in 500 high schools in the
US, British Columbia, Canada, and Juarez, Mexico. 47% of students served
identified as belonging to a racial or ethnic group historically excluded from
computer science careers.
COMMITMENTS: PROTECT PUBLIC HEALTH
 Empower organizations with AI and data science to help them
improve the health of people and communities worldwide through our five-year,
$60 million investment in AI for Health, launched in 2020.
[COMMITMENT IN PROGRESS = ]
 Continue to support individuals, organizations, and communities
as they respond to and recover from the COVID-19 pandemic. [ACHIEVED ✓]
 Increase access to data, a key tool for addressing societal and
business challenges, by establishing 20 new data collaborations with nonprofits,
universities, companies, and governments by 2022. [ACHIEVED ✓]
IMPACTS:
 Partnered with research institutions to create novel data and AI-
driven solutions for public health challenges such as sudden infant death
syndrome, childhood blindness, cancer, and leprosy.
 From the early days of the pandemic through June 2022, more than
$414 million has been committed in money, technology, and other resources to
support continued COVID-19 response efforts, including research collaborations
and COVID data dashboards to help inform policy and decision making.
 Since April 2020, helped launch 23 data collaborations with
nonprofits, universities, companies, and governments to promote equitable
access to data in the areas of sustainability, health, and equity and inclusion.
COMMITMENTS:
 Aspire to leadership in human rights and serve as a catalyst for action by
others in the tech sector and beyond.
 Advocate for fair and humane immigration policies as an integral part of our
society’s growth and development.
 Preserve and enrich cultural heritage by empowering people and
organizations with AI to help them preserve the languages we speak, the places we live, and
the artifacts we treasure, including through $10 million in investments by 2024.
[ACHIEVED ✓]
 Preserve, protect, and advance democracy by promoting a healthy
information ecosystem, safeguarding electoral processes, and advocating for corporate civic
responsibility.
IMPACTS:
 Our Devices’ Responsible Sourcing program conducted risk
assessments (comprising environmental and social criteria) of 100% of our
active factories—a supply chain that employs 971,400 workers, including
11,334 international migrant workers. Resolved all 160 cases raised for
issues like wages, benefits, and working hours through the anonymous
Workers’ Voice Hotline, available to 313,484 workers across 227 factories
through our Devices’ Responsible Sourcing program.
 Continued to advocate for immigration reform and the
protection and strengthening of the US Deferred Action for Childhood
Arrivals (DACA) program, including offering pro bono legal services to 99
DACA recipients.
 Surpassed commitment to invest $10 million over five years,
including through a project in partnership with the Hellenic Ministry of
Culture and Sports in Greece launched in October 2021. “Ancient Olympia:
Common Grounds” has allowed more than 160,000 people around the
world to experience a historically authentic digital restoration of the
ancient ruins of Olympia through a web experience, mobile app, and
HoloLens 2 exhibition at the Athens Olympic Museum.
COMMITMENTS: CARBON NEGATIVE AND WATER POSITIVE
 By 2030, we will be carbon negative, and by 2050, we will remove our
historical emissions since we were founded in 1975.
[COMMITMENT IN PROGRESS = ]
 By 2030, we will replenish more water than we use. We will reduce the
water intensity of our direct operations and replenish in water-stressed regions
where we work. [COMMITMENT IN PROGRESS = ]
IMPACTS:
 Reduced our Scope 1 and 2 (market-based) emissions by 58,654
metric tons of carbon dioxide equivalents (mtCO2e). Scope 3 emissions
increased by 22.7%.
 In Fiscal Year 2021 and Fiscal Year 2022, successfully contracted to
remove 2.5 million metric tons of carbon, meeting our cumulative two-year
goal.
 Signed new power purchase agreements for approximately 5.8
gigawatts of renewable carbon-free energy across 10 countries, helping us
progress on our pathway to carbon negative.
 Invested in replenishment projects that are expected to generate
over 1.3 million cubic meters of volumetric benefits, bringing us to 21
replenishments in nine water basins around the world.
 Provided more than 95,000 people with access to safe water or
sanitation through our partnership with Water.org.
COMMITMENTS: ZERO WASTE, PROTECT & PRESERVE ECOSYSTEMS.
 By 2030, we will be zero waste across our direct waste footprint.
[COMMITMENT IN PROGRESS = ]
 We will protect more land than we use by 2025. [ACHIEVED ✓]
RESPONSIBLE SOURCING:
 As part of commitment to a more sustainable future, Microsoft
operates an industry leading Responsible Sourcing Program— proactively
managing issues related to human rights, environment, health and safety, and
ethics. We work closely with our suppliers to ensure our standards and
commitments are met, including our commitment to reduce our Scope 3
emissions by more than half, which is critical to our goal to be carbon negative
by 2030.
 Responsible Sourcing worked with the supplier to establish
sustainability commitments, followed by monthly reporting and tracking of
key performance indicators.
IMPACTS:
 Diverted more than 15,200 metric tons of solid waste across our
direct operational footprint that was otherwise headed to landfills and
incinerators.
 Reduced single-use plastics in our Microsoft product packaging by
18%.
 Five Circular Centers planned, which reuse datacenter hardware
to help manage e-waste; one is open in Amsterdam with others opening in
Boydton, Virginia, Chicago, Dublin, and Singapore in 2022.
 Contracted to protect over 17,000 acres of land, which is 50% more
than the land we use to operate.
 Through our Planetary Computer, made 24 petabytes of data
publicly available on Azure, with over 30 environmental and Earth
observation datasets in an analysis-ready format —empowering scientists to
craft more effective strategies to protect and restore ecosystems.
COMMITMENTS: ADVANCE CYBERSECURITY AND DIGITAL SAFETY
 Invest $20 billion over five years, starting in 2021, to advance our security
solutions, including $150 million to help US government agencies upgrade
protection. [COMMITMENT IN PROGRESS = ]
 Build public-private partnerships to address increasingly complex
cybersecurity threats and to safeguard the interests of organizations and
individuals.
 Lend our knowledge and experience to address illegal and harmful
content online and deliver our services so they are tools of empowerment for people
and do not contribute, however indirectly, to causing harm.
IMPACTS:
 43 trillion security signals are processed daily, and the
insights are used to inform increased protections.
 Blocked 34.7 billion identity threats and 37 billion email
threats.
 Sent over 67,000 nation state-related threat notifications to
customers over the last four years, helping them to protect themselves from
digital threats.
 Tracked more than 35 unique ransomware families and 250
unique cybercriminal and nation state threat actors.
 Released disaggregated gender data from six years of our
Digital Civility Index research to improve understanding of the online risks
facing women and girls.
 Contributed to development of TRUST: Voluntary Framework
for Industry Transparency as a member of the Tech Coalition, the industry
NGO focused on preventing child sexual exploitation and abuse online.
COMMITMENTS: RESPECT PRIVACY, DEVELOP AND USE TECH
RESPONSIBLY
 Preserve customers’ ability to control their data and make
informed choices to protect their privacy, and advocate for strong privacy laws
that require companies, including ours, to be accountable and responsible in
their collection and use of personal data.
 Put our principles for the responsible development and use of AI
into practice, not only within Microsoft, but by empowering our customers and
partners to do the same and by advocating for policy change.
 Provide clear reporting and information on how we run our
business and how we work with customers and partners, delivering
transparency that is foundational to trust.
IMPACTS:
 In 2021, over 26 million people used the Microsoft privacy
dashboard, to control their data and make meaningful choices about how it’s
used.
 Supported the new Trans-Atlantic Data Privacy Framework and
committed to meet or exceed the requirements it outlines.
 Released our Responsible AI Standard, which outlines 17 goals
aligned to our six AI principles, and includes tools and practices to support
them.
 Published our Responsible AI Impact Assessment template and
guide, which shares what we have learned about the impact AI may
 Released 14 Transparency Notes for our AI platform services to
help developers build responsible AI products and services.
 Shared our open-source tools, including the new Responsible AI
dashboard, to help developers build AI technologies responsibly and identify,
diagnose, and mitigate issues before deployment.
 MICROSOFT OFFICIAL SITE:
www.microsoft.com/
 CSR report published by Microsoft:
https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE5b9S0
 CSR Official page by Microsoft:
https://www.microsoft.com/en-us/corporate-responsibility/inclusive-economic-
growth?rtc=2

CORPORATE SOCIAL RESPONSIBILITY – MICROSOFT INC.pptx

  • 1.
    BRIEFING OF THECSR POLICIES AND REPORT - 2022
  • 2.
     Support inclusiveeconomic growth.  Protect fundamental rights.  Create a sustainable future.  Earn trust.
  • 3.
     SUPPORT INCLUSIVEECONOMIC GROWTH.  CREATE A SUSTAINABLE FUTURE.  PROTECT FUNDAMENTAL RIGHTS.  EARN TRUST.
  • 4.
    COMMITMENTS: GROW ACCESSTO SKILLS FOR JOBS  Help 25 million people worldwide gain skills to navigate an increasingly digital world by December 2021. [ACHIEVED ✓ ]  Help train and certify 10 million people from underserved communities with in demand digital skills for jobs and livelihood opportunities in the digital economy by 2025. [COMMITMENT IN PROGRESS = ]  Enable five million learners to access computer science skills in our Fiscal Year 2022 by building the capacity of high schools to offer computer science courses and by supporting other organizations in the computer science ecosystem. [ACHIEVED ✓]
  • 5.
    IMPACTS:  In theyear 2022 , over 23 million people in 249 countries and territories engaged with digital skills content through our global skills initiative, bringing the total to 66.2 million learners engaged since the program launched in 2020.  Trained 4.6 million people with in-demand digital skills and connected them to opportunities in the digital economy through internships, apprenticeships, jobs, and more.  With nonprofits like Code.org, CSTA, and CSforAll, provided more than six million people with access to computer science education. 1,600 tech volunteers helped teach 650 computer science classes in 500 high schools in the US, British Columbia, Canada, and Juarez, Mexico. 47% of students served identified as belonging to a racial or ethnic group historically excluded from computer science careers.
  • 7.
    COMMITMENTS: PROTECT PUBLICHEALTH  Empower organizations with AI and data science to help them improve the health of people and communities worldwide through our five-year, $60 million investment in AI for Health, launched in 2020. [COMMITMENT IN PROGRESS = ]  Continue to support individuals, organizations, and communities as they respond to and recover from the COVID-19 pandemic. [ACHIEVED ✓]  Increase access to data, a key tool for addressing societal and business challenges, by establishing 20 new data collaborations with nonprofits, universities, companies, and governments by 2022. [ACHIEVED ✓]
  • 8.
    IMPACTS:  Partnered withresearch institutions to create novel data and AI- driven solutions for public health challenges such as sudden infant death syndrome, childhood blindness, cancer, and leprosy.  From the early days of the pandemic through June 2022, more than $414 million has been committed in money, technology, and other resources to support continued COVID-19 response efforts, including research collaborations and COVID data dashboards to help inform policy and decision making.  Since April 2020, helped launch 23 data collaborations with nonprofits, universities, companies, and governments to promote equitable access to data in the areas of sustainability, health, and equity and inclusion.
  • 9.
    COMMITMENTS:  Aspire toleadership in human rights and serve as a catalyst for action by others in the tech sector and beyond.  Advocate for fair and humane immigration policies as an integral part of our society’s growth and development.  Preserve and enrich cultural heritage by empowering people and organizations with AI to help them preserve the languages we speak, the places we live, and the artifacts we treasure, including through $10 million in investments by 2024. [ACHIEVED ✓]  Preserve, protect, and advance democracy by promoting a healthy information ecosystem, safeguarding electoral processes, and advocating for corporate civic responsibility.
  • 10.
    IMPACTS:  Our Devices’Responsible Sourcing program conducted risk assessments (comprising environmental and social criteria) of 100% of our active factories—a supply chain that employs 971,400 workers, including 11,334 international migrant workers. Resolved all 160 cases raised for issues like wages, benefits, and working hours through the anonymous Workers’ Voice Hotline, available to 313,484 workers across 227 factories through our Devices’ Responsible Sourcing program.  Continued to advocate for immigration reform and the protection and strengthening of the US Deferred Action for Childhood Arrivals (DACA) program, including offering pro bono legal services to 99 DACA recipients.  Surpassed commitment to invest $10 million over five years, including through a project in partnership with the Hellenic Ministry of Culture and Sports in Greece launched in October 2021. “Ancient Olympia: Common Grounds” has allowed more than 160,000 people around the world to experience a historically authentic digital restoration of the ancient ruins of Olympia through a web experience, mobile app, and HoloLens 2 exhibition at the Athens Olympic Museum.
  • 12.
    COMMITMENTS: CARBON NEGATIVEAND WATER POSITIVE  By 2030, we will be carbon negative, and by 2050, we will remove our historical emissions since we were founded in 1975. [COMMITMENT IN PROGRESS = ]  By 2030, we will replenish more water than we use. We will reduce the water intensity of our direct operations and replenish in water-stressed regions where we work. [COMMITMENT IN PROGRESS = ]
  • 13.
    IMPACTS:  Reduced ourScope 1 and 2 (market-based) emissions by 58,654 metric tons of carbon dioxide equivalents (mtCO2e). Scope 3 emissions increased by 22.7%.  In Fiscal Year 2021 and Fiscal Year 2022, successfully contracted to remove 2.5 million metric tons of carbon, meeting our cumulative two-year goal.  Signed new power purchase agreements for approximately 5.8 gigawatts of renewable carbon-free energy across 10 countries, helping us progress on our pathway to carbon negative.  Invested in replenishment projects that are expected to generate over 1.3 million cubic meters of volumetric benefits, bringing us to 21 replenishments in nine water basins around the world.  Provided more than 95,000 people with access to safe water or sanitation through our partnership with Water.org.
  • 14.
    COMMITMENTS: ZERO WASTE,PROTECT & PRESERVE ECOSYSTEMS.  By 2030, we will be zero waste across our direct waste footprint. [COMMITMENT IN PROGRESS = ]  We will protect more land than we use by 2025. [ACHIEVED ✓] RESPONSIBLE SOURCING:  As part of commitment to a more sustainable future, Microsoft operates an industry leading Responsible Sourcing Program— proactively managing issues related to human rights, environment, health and safety, and ethics. We work closely with our suppliers to ensure our standards and commitments are met, including our commitment to reduce our Scope 3 emissions by more than half, which is critical to our goal to be carbon negative by 2030.  Responsible Sourcing worked with the supplier to establish sustainability commitments, followed by monthly reporting and tracking of key performance indicators.
  • 15.
    IMPACTS:  Diverted morethan 15,200 metric tons of solid waste across our direct operational footprint that was otherwise headed to landfills and incinerators.  Reduced single-use plastics in our Microsoft product packaging by 18%.  Five Circular Centers planned, which reuse datacenter hardware to help manage e-waste; one is open in Amsterdam with others opening in Boydton, Virginia, Chicago, Dublin, and Singapore in 2022.  Contracted to protect over 17,000 acres of land, which is 50% more than the land we use to operate.  Through our Planetary Computer, made 24 petabytes of data publicly available on Azure, with over 30 environmental and Earth observation datasets in an analysis-ready format —empowering scientists to craft more effective strategies to protect and restore ecosystems.
  • 17.
    COMMITMENTS: ADVANCE CYBERSECURITYAND DIGITAL SAFETY  Invest $20 billion over five years, starting in 2021, to advance our security solutions, including $150 million to help US government agencies upgrade protection. [COMMITMENT IN PROGRESS = ]  Build public-private partnerships to address increasingly complex cybersecurity threats and to safeguard the interests of organizations and individuals.  Lend our knowledge and experience to address illegal and harmful content online and deliver our services so they are tools of empowerment for people and do not contribute, however indirectly, to causing harm.
  • 18.
    IMPACTS:  43 trillionsecurity signals are processed daily, and the insights are used to inform increased protections.  Blocked 34.7 billion identity threats and 37 billion email threats.  Sent over 67,000 nation state-related threat notifications to customers over the last four years, helping them to protect themselves from digital threats.  Tracked more than 35 unique ransomware families and 250 unique cybercriminal and nation state threat actors.  Released disaggregated gender data from six years of our Digital Civility Index research to improve understanding of the online risks facing women and girls.  Contributed to development of TRUST: Voluntary Framework for Industry Transparency as a member of the Tech Coalition, the industry NGO focused on preventing child sexual exploitation and abuse online.
  • 19.
    COMMITMENTS: RESPECT PRIVACY,DEVELOP AND USE TECH RESPONSIBLY  Preserve customers’ ability to control their data and make informed choices to protect their privacy, and advocate for strong privacy laws that require companies, including ours, to be accountable and responsible in their collection and use of personal data.  Put our principles for the responsible development and use of AI into practice, not only within Microsoft, but by empowering our customers and partners to do the same and by advocating for policy change.  Provide clear reporting and information on how we run our business and how we work with customers and partners, delivering transparency that is foundational to trust.
  • 20.
    IMPACTS:  In 2021,over 26 million people used the Microsoft privacy dashboard, to control their data and make meaningful choices about how it’s used.  Supported the new Trans-Atlantic Data Privacy Framework and committed to meet or exceed the requirements it outlines.  Released our Responsible AI Standard, which outlines 17 goals aligned to our six AI principles, and includes tools and practices to support them.  Published our Responsible AI Impact Assessment template and guide, which shares what we have learned about the impact AI may  Released 14 Transparency Notes for our AI platform services to help developers build responsible AI products and services.  Shared our open-source tools, including the new Responsible AI dashboard, to help developers build AI technologies responsibly and identify, diagnose, and mitigate issues before deployment.
  • 22.
     MICROSOFT OFFICIALSITE: www.microsoft.com/  CSR report published by Microsoft: https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE5b9S0  CSR Official page by Microsoft: https://www.microsoft.com/en-us/corporate-responsibility/inclusive-economic- growth?rtc=2