HospitalityLawyer.com Founder and President Stephen Barth discusses corporate responsibility in the travel equation. The presentation focuses on breaking down the various components of corporate responsibility along with travel tips and suggestions from the upcoming Global Congress on Travel Risk Management.

1. Corporate
Responsibility in the
Travel Equation
Stephen Barth © 2012

2. Corporate Responsibility
•People (mobility, ex-pats,
repatriating)
•Real and Personal Property
•Intellectual Property
Stephen Barth © 2012

3. Duty of Care
 United States: Common Law
 United Kingdom: Corporate
Manslaughter Act
Stephen Barth © 2012

4. Corporate
Responsibility
Team
•Travel Professional
•Meeting Planner
•Corporate Counsel
•Human Resources
•Risk
•H.S.E
•Procurement
Stephen Barth © 2012

5. Corporate Responsibility
 Inform
 Policies
 Educate and Train
 Tracking
 Protection
 Responding Timely
 Evacuation
 Extraction
Stephen Barth © 2012

6. Specific Concerns Today
 Rental Cars
 Bed Bugs
 Sexual Harassment
 Human Trafficking
 View Finders
 Security Bars
 Martinis
Stephen Barth © 2012

7. Specific Concerns Continued…
 People with disabilities and prosthetics
 Lodging rating services
 Noroviruses
 Bathtubs
 Security Assessments (transportation &
lodging)
Stephen Barth © 2012

8. Travel Safety Tips
If the front desk clerk calls
out your room
number, ask for a
different room
Stephen Barth © 2012

9. Travel Safety Tips
The hotel should never give out a
key without an ID; this is for your
safety, so please do not complain
about having to show an ID, or
when the housekeeper insists on
calling security for you to access
your room when you have
forgotten your key.
Stephen Barth © 2012

10. Travel Safety Tips
Always count the number of doors
between your hotel room and the
fire exit; if you cannot see or are
crawling you will be able to know
which door is the exit. Hotels are
beginning to put fire exit signs on the
floor level but it is a slow process.
Stephen Barth © 2012

11. Travel Safety Tips
Each state has an innkeeper statute (read
the back of the door); the hotel’s
responsibility and liability for lost or stolen
items from your room is very limited (in some
states to a maximum of $50!); utilize the
hotel safety deposit boxes or in room safes;
leave furs and expensive jewelry at home;
remember that laptops are the number
one stolen item at hotels and meetings.
Stephen Barth © 2012

12. Travel Safety Tips
If you are concerned about
bedbugs, pull the sheets back
from the mattress to check for
small spots on the mattress.
Stephen Barth © 2012

13. Travel Safety Tips
Never leave your drink unattended in
the bar; be aware of how much alcohol
goes into each drink that you consume;
some individual Martinis, for instance,
can be the equivalent of 6 mixed drinks.
Stephen Barth © 2012

14. Travel Safety Tips
Learn how to dial 911
from your room phone; it
is different in each hotel.
Stephen Barth © 2012

15. Our Sponsors
Stephen Barth © 2012

16. Global Congress Suggestions
• Global Congress asks for entire travel
industry to be aware of contagious diseases
and response methods
• Global Congress suggests greater
availability of hand sanitizer in airports,
seaports, places of lodging, conventions,
stadiums, and any other public
establishment
Stephen Barth © 2012

17. Global Congress Suggestions
Global Congress calls for
• More effective screening
• The need for screening
• Balancing constitutional rights
• Reserving the most invasive methods for
secondary screening process
• Trusted traveler programs
Stephen Barth © 2012

18. Global Congress Suggestions
• Global Congress commends and calls for
greater use of intelligence to proactively
eliminate terrorism and criminal acts
• Global Congress suggests internal
background checks to be pursued more
frequently
Stephen Barth © 2012

19. Global Congress Suggestions
• Global Congress calls for security training
for all staff about human trafficking
• Global Congress asks businesses to include
human trafficking prohibitions in travel
policies, abolishing participation in human
trafficking activities
Stephen Barth © 2012

20. Global Congress Suggestions
• Global Congress calls on the US
Government to provide the resources
necessary to expedite the implementation
of more visa waiver programs, balancing
safety and security
Stephen Barth © 2012