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The document discusses how technology is changing work and identity. Effective teams have psychological safety, which improves retention, profitability, and teamwork. As automation increases, future jobs will involve either directing computers, being directed by computers, or helping people cope with change. Identity is shifting from a static noun to a fluid verb as technology allows for multiple identities. Companies will need to help people integrate their different selves and sell wisdom to address this change. The ultimate goal is for organizations to become more humane through a process of "corporate intimacy".



















