Contemporary issue faced in 20th century by the management at glibal and domestics level. A brief case study. Management stdudents should know that how and what challenges or issues are faced by the managers all over the globe.

1. CONTEMPORARY ISSUES OF
MANAGEMENT
PRESENTED BY: AYUSH PRASAD
GUIDED BY : MRS.VASUDA SHARMA MA’AM

2. CONTEMPORARY Emerging/in
trend/Trending
ISSUES Difficulties/Challenges

3. ISSUES
Ethics
Change
Management
Customers
Diversity

4. List of some of the major contemporary issues of
Management:
• Change Management
• Ethics
• Customers satisfaction &Innovation
• Quality & Productivity
• Quality of work life
• Digitalization
• Work force Diversity
• Skepticism
• Retaining employees
• Environmental Issues

5. CHANGE MANAGEMENT
DO
OR
DIE
• Deal with continues shifting.
• As we all know this an Era of rapid diversification &
Technological advancement.
• Resistance to adopt the change from the employees’ side.
• It require proper training
• Drastic change in market condition

6. ETHICS
• ETHICS are rules and principles that define right & wrong
conduct.
• Ethical conflicts/ dilemma are most common in industries.
• It has got a solid grip in recent years.
• Cases of corporate lying, misrepresentation, misinterpretation,
financial manipulation have been widespread in recent years.
• Some of the examples are Harshad Mehta Scam, Satyam Scam
etc.
• Hence, increased emphasis on ethics education in university
and college curriculums.

7. Customer satisfaction & Innovation
• Delivering consistent high quality service
• A customer responsive organization need to be
created.
• To cater the need and ensure satisfaction of the
customers should be the main concern.
• Ensuring Continuous revaluation of products.

8. QUALITY & PRODUCTIVITY
• With the continuous process of production the manager
should ensure of good quality products.
• Not only quality, the quantity aspect should also be taken into
consideration i.e. productivity.
• Quality Control Techniques ( Solutions )
• Inspection & testing
• Random sampling
• Quality control charts
• Past records and standards
• Statistical measures to quality control

9. Healthy work life
• Not only work and productivity of the individual should be
taken into consideration.
• Instead a holistic development of the employee should be there.
• Now-a- days this aspect of managing is missing from most of
the managers.
• Practicing it is the need of the hour.
SOLUTIONS
• Flexible working hours.
• Focus on productivity rather than working hours
• Reviewing the workloads
• Give off times & breaks

10. WORKFORCE DIVERSITY
• Increasing heterogenicity in the workforce.
• It may be in terms of Gender, race, ethnicity or other
characteristics.
• It is a global managerial issue
• There may be a challenge for manager to make
organizations more accommodating to diverse groups
of people.
• Smart mangers recognize diversity as an asset.
(Why?)

11. SKEPTICISM
• Many a times due to lack of transparency the subordinates or
team working under the management, rises questions.
• This happens when they feel distanced from the managers or
are facing high social loafing.
• Hence it’s the duty of the manager to be crystal clear in his/her
approach and hence accountable.
ENVIRONMENTAL ISSUES/CSR
• Toxic waste management
• Growing environmental concern( now a judgmental criteria for
people)
• Minimizing carbon footprint
• Political, Cultural, Economical environments(HOW?)
• WHY CSR activities?? Important for a manager?? (Discuss)

12. RETAINING EMPLOYEES
• It has been a major managerial problem now-a-days as employees
are leaving the job/ organization of reasons such as:
• Lack of job satisfaction
• Lack of recognition
• Better alternatives
• ?? What more ??
• Now the question arises:
• Why should an employee stay in an organization??
• What a manager can do to retain valuable employees??
Hence these are some of the MAIN GLOBAL
CONTEMPORARY ISSUES OF MANAGEMENT that
managers all over the world face.