Contact management software for small business from Salesmate CRM helps you organize contacts, tracking customer activities and manage leads with ease.

1. Contact
Management
A CRM THAT MULTI-
TASKS AS YOUR
RELIABLE CONTACT
MANAGEMENT
SOFTWARE TOO!

2. The contact management software
A smart contact management software enables its
users to stay up-to-date with every minute details of
their contacts.
Such a software allows its users to have a confident
and seamless conversation with their prospects at
any point of their customer journey.
● easily prioritize communications
● nurture your customer relations
● streamline your sales process
A systematic and structured data repository.

3. CRM system does more than enhancing sales!

4. 360 degree contact view
Salesmate CRM acts as your simple, reliable and
intelligent contact management software.
● Manage your contacts from a single page
● Follow your prospect’s activities
● Understand their needs
● Respond at the right time
Keep the busy work aside and let efficiency take
it due place in your contact management
process.

5. Detailed activity timeline
Salesmate CRM sends you detailed insights
about your contacts; keeping you well-informed
about the activities and traits.
You can use the graphical timeline to know the
last communication.
Track your prospects status and make those
positive response happen.
Easily find out about the outbound email
activities that were carried with the email
tracking feature and and have a detailed-view of
the same in the activity dashboard.

6. Manage your contact related tasks
While entrepreneurs are scaling their business,
managing their contact list gets tough. With a
contact management software, it gets easy to:
● create new activities
● set reminders
● view pending activities
Small business owners and their team
members can maintain a comprehensive
record of all the sales tasks. Never let any
contact go through the gap due to lack of
communication.

7. Benefits of having Contact
Management feature within CRM
1. Provides Better Insight Into Customer
Behavior
2. Improves The Way Of Managing
Contact Data
3. Efficiently Increases Your Overall
Productivity
4. Improves Your Customers’ Experience
5. Enables Data-driven Decision Making

8. Centralized customer information
With Salesmate CRM, integrate with any third
party application and sync your contacts.
Through contact data integration, you can
expand your reach. Access contact details as
well as email conversations directly from your
Salesmate account.

9. Constant profile enrichment
1. Intelligent add-ons that enables automatic
profile enrichment
2. Know the designation of your contacts with
ease
3. Stay up-to-date with their company profile
4. Don’t waste time on prospects with low-level
accessibility
5. Always stay focused on the right prospect

10. Contact and deal assignment
1. Better contact and deal assignment with
CRM workflow automation
2. Use simple workflows to assign your deals
and contacts to sales reps
3. Zero guess-work on the contact ownership
4. Insights of sales reps’ follow-up activity
5. Take data-driven decisions related to your
contacts with ease

11. Better customer insights
1. A holistic view of your customers
engagement with outbound emails
2. Complete user history for better interactions
3. Integration with built-in calling for single click
calls
4. CRM reporting, data metrics and analytics for
better decision making

12. Enhance your customer
relationship
1. No need for investing in multiple systems
2. Be prepared before client calls by looking
through interaction history and demographic
data
3. Better understanding of customer
requirements from a single page
4. 360-degree view of customer and prospect
interaction
5. A personalised conversation that enhances
your customer relationship

13. Get in touch with us
Registered Office:
Charlotte, NC
525 North Tryon Street, Suite 1600,
Charlotte, NC 28202
Email Address:
connect@salesmate.io
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