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Concur Overview
- 1. { A single,Integrated Solution for Employee Spend Concur Employee Spend Management
- 2. Broad expertise &capability Concur Processes $50 billion/year in T&E spend 90 countries 15 million users
- 3. Concur Was TheFirst: To automate expenses (1994) SaaS expense solution (1999) End-to-end T&E solution (2006) Mobile T&E solution (2009)
- 4. Integrated saves time& money Time to complete an expense report 41% FASTER Approval Process Expense-Processing Costs 21% QUICKER 51%
- 5. 95% customer retention ten PAYBACK IN MONTHS THREE-YEAR ROI: 242% Three stats to share
- 6. TIME + control + money + experience Integrated travel & expense simple adaptable smart ©2011 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies, Inc.
- 7. Concur Value: Control spending before it occurs Gain visibility and automate reporting Scale operations to accommodate growth Increases awareness of policy, regulations, and best practices across the organization Improve employee satisfaction Ensure compliance and reduce risk ©2011 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies, Inc.
- 8. A manual process… …can be the picture of inefficiency. Email Expense Book Travel Report Flight Mgr. Pay Plans Approval Employee Travel AP Reporting Book Print Copy & Eat Approval Hotel Travel Receipts Send to Plans AP Pay Credit Track Card Rent AP Receipts Car Review ©2011 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies, Inc.
- 9. Flight Alerts Alternate Flights Point Tracker Refund Tracking Inner Circle Travel Perks Expense Integration ©2011 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies, Inc.
- 10. Save time withintegrated travel and expense, Freedom to book Manage Share Expense Report & travel Trip Report Analyze anywhere and get control of your spend. ©2011 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies, Inc.
- 11. T&E Management 1 Book a Trip 2 Submit Expenses 3 Audit & Approval 4 Reporting 5 AP Posting & Payments
- 12. Insight whenyou’re ON THE ROAD
- 13. Most people When they could travel like this: travel like this:
- 14. Stop the receipt runaround
- 15. Want to learnmore? Contact Me: Ashley Berguson - Regional Sales Executive ashley.berguson@concur.com 952-947-1942 www.concur.com
Editor's Notes
- #3 Concur is trusted in over 90 countries to streamline travel and entertainment (T&E) expenses – from small companies with just a few employees to over half of the Fortune 500. Our integrated and end-to-end solutions are customizable and designed to scale with your organization. With more than 15,000,000 users, Concur processes more than $50 billion in T&E spend each year.
- #5 Additional Aberdeen StatEnterprises leveraging an end-to-end travel and expense management tool reported the following benefits over enterprises without this solution in place:51% lower expense-processing costs. Most organizations spend roughly $28 to file an expense report even if they’re not aware of this cost.41% faster time to complete a single expense report21% quicker expense approval timeAberdeen Group, State of T&E Expense Management, February 2010
- #6 Expense reporting is a hassle. Change management can be difficult. New systems and processes take time to get used to. Bottom line…automating, streamlining or consolidating will take some work. So, you want to see a return on your investment.The best measure we have for ourselves is our customers – their repeat business. And we’re proud to say we have a 95% retention rate – 9.5 out of 10 Concur customers stay with Concur. In 2010, Concur commissioned a study conducted by Forrester Consulting revealing that a composite organization using Concur’s solutions to manage travel booking and T&E expense processing experienced a staggering three year risk-adjusted ROI of 242 percent. According to the study – this composite organization realized a net savings of over $1.2 million over a three year period, with a payback period of just over 10 months.
- #7 WHEN IT COMES TO MANAGING EXPENSES AND BUSINESS TRAVEL, PAPER RECEIPTS ARE A HUGE HEADACHE.Anyone who has ever traveled or completed an expense report knows the hassle of managing paper receipts. As you can imagine, we’ve seen and heard all manner of horror stories…From sales people who hand finance a shoebox brimming with crumpled paper at the end of the quarter to some…shall we say…creative writing on receipts that amount to no less than fraud.The bottom line is: tracking and managing paper receipts is incredibly time consuming and opens the door for all manner of inaccuracy. We have a few of solutions:Concur offers a full set of receipt management options. Of course, the new normal in the automated expense report process allows Employees to fax, scan and attach their receipts. Concur supports receipt association at the line item level. Pretty cool!For some companies who have A LOT OF road warriors and want to remove the receipt burden almost entirely, Concur offers a Paper Receipt Handling service, so employees can package, post and put receipts out of their mind. And the future is already here supporting the ability to use mobile devices to capture and manage receipts….
- #9 For many companies, a manual, “man-power” driven process is the norm – it’s the way it’s always been done and it works.There’s nothing wrong with this approach, and it may function fine…but does it function well? Does it make sure your employees are able to focus on their jobs?Does it consume too much of your finance and travel team’s time?Is it accurate?Does it give you the information you need…when you need it…to manage budgets, look at your opportunity cots, understand where you’re spending?
- #10 NOTE: Mobile Talk TrackNote: click on the TripIt image and it will take you back to slide 6TripIt Pro is a premium service for frequent travelers and includes all the great features of TripIt plus provides flightalerts, alternate flight searches, loyalty program point tracking, airfare refund monitoringand automated trip sharing. And TripIt Pro is integrated with Concur’s Expense solution giving you more visibility into program leakage.
- #11 Regardless of how you’re managing your travel and expense process now, these statistics indicate integration of your travel and expense systems has the opportunity to deliver significant savings.We’ve created a seamless system that pulls it all together – from booking travel or making a purchase on a corporate card through payment and the audit , reporting and analysis of your company’s spend.
- #13 FINALLY, YOUR EMPLOYEES NEED INSIGHT AS THEY TRAVEL…THROUGH THE OFFICE AND AROUND THE WORLD.Many of your employees spend a lot of time out of the office and away from their laptop, so they don’t have easy access to ever-changing travel information, and they have to wait to complete and approve expense reports and invoices until they can get back to their computer.With the progress in mobile devices and apps, this is completely unnecessary.Our mobile app lets employees create, review and approve expense reports and invoices and, with TripIt, users have immediate access to travel info all from their smartphone.
- #14 NOTE: Mobile Talk TrackDuring a business trip, your travelers need to manage not only airline, hotel and rental car confirmations but potentially things like dining reservations and other activities. TripIt helps people organize and share these travel plans no matter where they book. Travel plans from Concur automatically feed into TripIt and travelers simply forward any other travel confirmation via e-mailto plans@tripit.com.TripIt then combines all their travel plans and adds things like maps, directions and more into a master itinerary giving them all the info they need for their trip in one easy-to-access location. With almost three million users using TripIt today it’s likely some of those users are in your organization.
- #15 NOTE: Receipt Mgt Talk TrackWITH CONCUR,You can even take a picture of your receipt on your smartphone, and attach that image to the expense reports within the Concur system…