Computer support specialists answer users' computer questions, record daily communications and issues, and work to resolve problems. They typically have an associate's degree and job training or experience. Starting salaries average $12.78/hour or $26,600 annually in the US, and $12.64/hour or $26,300 in Pennsylvania. The job involves learning new technology, helping users, and sitting at a computer all day requiring patience. It is expected to remain in high demand as computers become more complex.